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Rated 4.2 out of 5 by 193 reviewers.
Rated 1.0 out of 5.0 by Below Average, don't waste your money Employees were rude and not willing to help the group. Room wasn't ready for a 2pm check in. Booked for 4, was turned away at check in because I had 4. Manager was the one that was checking us in- couldn't very well ask for the same manager. Finally convinced her to let us stay- room could sleep 5 (but only 3 allowed). She made us wait for over an hour for our room when it was supposed to be ready at 2. Called and asked for more towels October 21, 2014
Rated 4.0 out of 5.0 by Buen precio respecto a instalaciones Me pareció un buen precio con respecto a la habitación e instalaciones October 20, 2014
Rated 5.0 out of 5.0 by IT HAS CHANGED Last stay here approx. 5 years ago,and it was poor in most aspects.All the standards have now vastly improved,and I would recommend to anyone. October 19, 2014
Rated 5.0 out of 5.0 by airport HIE Very new and clean hotel within 10 minutes of the airport. A few places to eat somewhat near the hotel. Would be nice ifs there was a shuttle to the eating areas.The airport shuttle was free when I booked and I was told there would be a fee now. It should be included in the price of the room. The breakfast was fine, but the coffee was a Machine and not the usual Italian brew.. October 17, 2014
Rated 5.0 out of 5.0 by Best Hotel near MXP airport Nice room, conforto, clean look bathroom, perfect ! October 15, 2014
Rated 4.0 out of 5.0 by clean and comfortable room apart from noise made by other inconsiderate guests our stay was enjoyable and the breakfast was excellent October 14, 2014
Rated 3.0 out of 5.0 by Very good hotel and staff in Malpensa except for shutlle driver and fee Our stay at this hotel was, all in all, very good and I would come back in the future. The staff are very friendly and honest. Food prep and amount was excellent, thanks to the head food gentleman who kept the serving platters full and fresh (there was fresh fruit!). We found an honest young waiter on Oct. 8, 2014 as he made sure my misplaced sweater with my iPhone 5S still in it was turned in to the front desk. Very refreshing to find an honest young man nowadays when the news is flooded with negative reporting. The room is quite OK and clean and we were able to sleep just fine. I would return to this hotel for its staff and room accommodations. The only black mark is the curly shuttle driver who was quite rude and unhelpful, even to women and the elderly passengers. The older driver on the way back to the airport was more in line with the way the Holiday Inn staff behaved so he got a good tip from us. Good hotel to stay in at Malpensa Airport. October 13, 2014
Rated 4.0 out of 5.0 by Friendly staff room, bed all good, but condition of bathroom needs to be improved. The bathroom was clean but the condition of the shower head / holder and the shower door (wouldn't close completely) - needed attention, adjustment. October 13, 2014
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