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Rated 4.2 out of 5 by 165 reviewers.
Rated 4.0 out of 5.0 by Great service Had an early morning flight and the staff was attentive in catering to my needs at that hour. I was able to check in a little earlier and get in the sleep I needed. The room was clean and quiet. The only thing was that there is no food options unless you walk through a dodgy neighbourhood. It would have been great if the shuttle service at least was able to shuttle people around dinner time to the Crown hotel nearby for food. Otherwise the only option is snacks. August 25, 2014
Rated 5.0 out of 5.0 by Great location hotel is located about 1.2 miles from airport and transportation to/from airport is provided by free airport shuttle bus and hotel shuttle bus. Free parking, internet and breakfast make this hotel an outstanding choice. Breakfast at this hotel is better than all the hotel I have stayed at in Italy. Rooms are a good size with good air condition. The only negative I have is not having a bathtub to soak in after a tiring long day. August 24, 2014
Rated 5.0 out of 5.0 by Good Stay next to Malpensa Airport Very nice and helpful staff, fairly new and clean rooms, free parking and nice american style free buffet breakfast August 24, 2014
Rated 5.0 out of 5.0 by feel confortable ;great rooms and service Excellent impression, personnel very professional. I feel like home ,no stress. August 21, 2014
Rated 4.0 out of 5.0 by Very Convenient to Milan Malpensa Airport This was the perfect stop over place before leaving the area on a flight the next morning. Proximity to airport is excellent. Rooms are quiet, clean and comfortable and the hotel looks brand-new. Breakfast is excellent. It is however difficult to find and so make sure you have good directions to get there. Neighborhood is dodgy...don't plan to walk around at night. The nearby (2 blocks away) Crown Plaza has a full restaurant so if you're looking for dinner without driving, that's the place to go. Airport shuttle runs constantly. August 19, 2014
Rated 1.0 out of 5.0 by Terrible shuttle service We took the Malpensa shuttle to terminal 1 then needed to get the hotel. I had a print out of the directions to get the shuttle. We were in the right place at the right time but never saw it. It was night and there was no signage we could see on it that would tell us it was the Holiday Inn or Crown Plaza shuttle. When we called the hotel they insisted it had come but rather than figure out why we didn't see it, they kept saying just wait for the next one. Had we waited the same thing would have happened. It would have left without us again because we could not tell it was the hotel shuttle. We paid 20 euros for a taxi to the hotel and had a hard time convincing a taxi to get out of the queue for such a short trip. We also spent about $30 on our calling plan talking to the hotel. It was late and extremely frustrating. I also found the beds hard and the air conditioning noisy. I would never recommend this property. August 13, 2014
Rated 3.0 out of 5.0 by quiet Hotel was hard to find initially, but very close to Malpensa.. I checked in before returning my rental car..in the parking lot the noise from planes taking off was very loud.. but inside the hotel it was extremely quiet.. After returning my car to the airport I used the shuttle service to return to the hotel and again in the morning before my flight..excellent good nights sleep... the room was quiet, bed very comfortable, good sized shower. a good choice for an overnight stay when flying out of Malpensa. The hotel has no restaurant.. only a breakfast room.. and the surrounding area seemed sketchy.. as a woman traveling alone, I did not feel comfortable going out to explore in the evening... the food offerings in the bar were minimal.. August 7, 2014
Rated 4.0 out of 5.0 by Very clean, convenient for Milan Malpensa Airport The bedroom and bathroom were new, very clean, and reasonably comfortable. The room has a kettle for coffee and tea, and a hairdryer in the bathroom. The breakfast, wifi, and airport shuttle make this hotel a perfect option for those who need a moderately priced airport hotel. There are several restaurants within walking distance, as well as a full restaurant at the Crowne Plaza (accessible by the shuttle). The bathroom shower worked very well, the hot water is available immediately and the water pressure was quite strong. The breakfast was great. It is available from 6 to 10 am, and they served quite a wide variety that included: coffee, juices, milk, tea, cold cereal, muesli, rolls and bread, yogurt (plain and fruit flavored), ham, cheese, eggs, bacon, fruit (apples, kiwis, pineapple, some canned fruits), and some sweet pastries. August 7, 2014
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