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Rated 4.2 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by Airport service I was dismayed that we could not get transportation to the hotel from the airport. As it was , we could get a van to another hotel in the IHG program but several of us complained and the driver took us to the Holiday Inn Express. (reluctantly) The other hotel was 3 minutes away. If it was going to that hotel, then why not Holiday Inn?The next day we had to pay to have the van take us to the airport. I think the hotel could provide the transportation free. The hotel itself was quite comfortable. November 20, 2014
Rated 4.0 out of 5.0 by Gute Adresse zum Übernachten Ich kann das Hotel absolut empfehlen. Sehr nette und hilfsbereite Mitarbeiter. Zimmer war sauber und zweckmäßig eingerichtet. November 19, 2014
Rated 3.0 out of 5.0 by Not bad Convenient if you have an early flight. New, modern rooms. The internet signal was weak. The restaurant on the premises should start serving dinner. Some staff could have been more cordial, but the manager in the morning (a man whose name I've forgotten) was excellent. November 17, 2014
Rated 4.0 out of 5.0 An overnight stop We stayed in the HIE en route to the ferry ports of Southern Italy. My daughter had booked on-line for us as we were travelling, so we did not know what to expect, other than a good general standard of this hotel chain. We had trouble locating the hotel as there were no signs, and were informed that these were being prepared for future use. Not very helpful to us, however! Once we found the hotel, check-in was efficient and quick and we retired to our room very tired after a very long day's driving. We slept well, had an early breakfast and left the hotel before 6.30, so our stay was very brief. The manager had kindly printed off a route for our use, so many thanks for that! Found the hotel very good value for money, and was just what we needed in a convenient setting. November 17, 2014
Rated 3.0 out of 5.0 by OK for one night stay Stayed one night for an early drive to Malpensa Airport. Arrived around 11pm. The Hotel was actually difficult to find late at night without good GPS. Room was OK for a short stay- space a bit limited; It would be uncomfortable if staying for more than 2 nights. Breakfast quality and food choice was also acceptable. Close to airport and easy access to flight with the rental vehicle. November 14, 2014
Rated 3.0 out of 5.0 by Comfortable bed lacking in service the hotel itself was nice and the front desk receptionist was great. The room itself was lacking in a locker/safe important during international travel. Also the shower head kept dropping, this was irritating after a long journey. Lastly the instructions to get to the shuttle was not clear and took multiple calls to find the right place in the airport. I didn't appreciate I was charged for the shuttle service to the airport as it is just five minutes away via car and this is something that should be complimentary for any airport hotel. November 10, 2014
Rated 5.0 out of 5.0 by great service great location (very close to airport). Professional service and proximity to restaurants November 5, 2014
Rated 4.0 out of 5.0 Great choice!! Great choice if you need to catch a fly on next day. November 3, 2014
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