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Rated 4.2 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Great Service! I stay here on business, the rooms are clean and comfortable. The air conditioning works great and there is no noise from traffic. The staff is the best, and there is plenty to choose from at the complimentary breakfast. I highly recommend staying here when visiting Burlington! July 17, 2014
Rated 5.0 out of 5.0 by really nice spot/great location This was probably the highlight of our vacation.Comfortable beds(pillows are labeled firm or soft),keurig coffee maker in our room(easy to use!),great front desk staff-Meg!! and the location was easy to find and use as a base for our travels!!Breakfast was hot and varied ,pool and hot tub were a welcome addition!! July 17, 2014
Rated 3.0 out of 5.0 by Fire/Safety issue - Not up to usual Holiday Inn standards Only one ice machine working in the building and not on every floor; no fridge or microwave in room; breakfast selection not up to the standards I expect + VERY weak coffee. As comparison with other Holiday Inns I have stayed at, as well as comparable other chains, it was not worth the money charged even for the area it was in. My biggest complaint however is that if you are staying on the 5th floor (which I was with my elderly mother) there is no direct elevator OR stairs from the 5th floor to the 1st floor - you either had to take two different elevators/stairs or know that you can get out on the 2nd floor on one side of the building. The staff did not even mention it. I consider this a safety issue - if there was a fire or other emergency I imagine that it would be very confusing to someone trying to get out of the building from the 5th floor. I mentioned all this to the person at the desk when checking out - he was "sorry - please come again" - not likely. July 13, 2014
Rated 2.0 out of 5.0 by Dated decor and furnishings In the past I have had nothing but great experiences with your hotels. The South Burlington location however is long overdue for an update of paint through the whole building as well the room decor and furnishings are worn and dated. The layou of the hotel is very confusing but that would be a tough fix. Th property was clean, quiet and the staff friendly and helpful. This property reflects poorly on what I still consider to be a solid brand in its class of hotels. I'm afraid until this unit is brought up to date I couldn't recommend it . Regards; Gord Jones July 11, 2014
Rated 5.0 out of 5.0 by Clean room, friendly staff and nice Breakfast Had a great stay in your hotel in Burlington, Vt, Clean room, friendly staff and nice Breakfast July 10, 2014
Rated 5.0 out of 5.0 by Great place, well located. Personal always smiling and helpful. Well located. Clean and quiet place July 10, 2014
Rated 5.0 out of 5.0 by Great Service at a Reasonable Price Helpful staff in this well managed property with spacious rooms and a good location. July 9, 2014
Rated 3.0 out of 5.0 by Average- could be better. First of all the room's AC was noisy- had to hit the vent so it wouldn't rattle. Our toilet overflowed but management took care of it right away. There were spider webs at the ceiling and the holder in the bathroom for the toiletries was dusty/dirty, was never moved and cleaned behind it. I was surprised we didn't have a fridge as I have had in the past at HIE. Lastly, we had used the coffee maker and was not cleaned or emptied the next day. The coffee was restocked though. Breakfast was a mad house- food was not restocked. Out of the several days we were there we never got to have the bacon because it was always emptied before we got there. The coffee needed to be refilled- out of 6 coffee pots only 1 was full. There needs to be more protein options- too many carbs, starches. July 7, 2014
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