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Rated 4.1 out of 5 by 201 reviewers.
Rated 3.0 out of 5.0 by Horrible pool I love staying at holiday inns. I picked this especially for it's pool. Hot tub appeared greyish brown. Barely hot and smelled like a fish tank. Pool lining was falling apart . I had to go wash off after , because my skin smelled really bad. I don't think it fit any kind of holiday inn I have ever stayed in . Cost me more for a pool ...I wasn't able to use ! August 26, 2014
Rated 2.0 out of 5.0 by Decent hotel but problems with neighbors and staff The hotel was OK- clean and a good value. I stayed there with my wife for a wedding. However, we had a room that connected with another room. The people in the other room were up very late into the morning being loud which kept us from sleeping well. When I went to the front desk and asked if anything could be done, I was asked "well, what do you want me to do about it?" Seriously? She did end up calling the room twice to ask them to be quiet but only after I insisted. She also said she would send security up but as far as I know that never happened (I would've hear the knock on the door). I didn't expect that kind of response from a hotel employee or I wouldn't have even bothered to go down to the desk at midnight. The hot breakfast is the morning wasn't very good and when I asked for margarine because I am allergic to dairy, I was told there wasn't any. There was soy milk which was nice but that seems like a more difficult request than margarine which didn't make a whole lot of sense. All in all, I would most likely not stay at the hotel again. If i had a wedding to go to in the area, I would be willing to spend more money to stay at a hotel where I could get a decent nights sleep and not get any attitude from the hotel workers. August 26, 2014
Rated 4.0 out of 5.0 Great location While recently in Burlington dropping our son off at Champlain College we stayed here. We were greeted cordially at the front desk upon arrival and our room was ready and clean when we arrived. The location in South Burlington was excellent to get to Champlain and downtown. Because it was move in day for UVM also the traffic coming in from that side was a disaster. The Lakeview House next door was excellent for a quick beer and a bite to eat. Would stay here again. August 26, 2014
Rated 4.0 out of 5.0 by A Nice Place to Stay & a Great Restaurant Next Door We stayed a Sat. and Sun. night here. No complaints re the room cleanliness / quietness. But a bit pricy. It should be noted that on our 2nd day the exterior door we needed to enter to access the elevator to our 5th floor room would not accept our key card. We found out it wasn't our card but the door card reader that was at fault. This was a big inconvenience for us and many others, especially since there was no sign posted stating the problem or any attempt to fix the problem while we were there. Also, it appeared that the Sat staff did not notify the Sun. staff that a problem existed, nor did they order a repair. I think this is bad customer service. On the plus side, otherwise we did have a nice stay. Also, the dinner we had at the restaurant adjacent to the hotel called the Lake View House was excellent. In fact it was the best meal of our 10 day Vermont trip. Try their Salmon, Rocket salad and the Switchback beer, delicious. August 25, 2014
Rated 5.0 out of 5.0 by everything was great excellent overall.Front desk employees always very helpful and will go out of their way to assist in any way. August 25, 2014
Rated 3.0 out of 5.0 by In Need Of Repairs I stayed in room 419, there was a large water stain around the sprinkler head that could have used a coat of Kilz, the outside base of the tub was filthy and the lamp by the bed was not functional. The AC unit worked well but was a bit loud. The nightly rate was bumped up when I stayed because the other property was booked and this one only had a few rooms left for the night. I always try to stay at IHG hotels, but I guess I will have to research the reviews more carefully before staying. August 24, 2014
Rated 2.0 out of 5.0 by disappointed Before booking the room we spoke to desk clerk/manager and asked several questions. . We were bringing our two grandchildren with us and would it be better to have a king bed and queen sofa. We were told no, that we would not have any more space in room. I asked what size the two beds would be and was told queen. They were standard double beds. Granddaughter found a spider at the end of the bed. Grandson found a beer bottle cap on floor near chair beside bed. We had only 3 face cloths. Person that signed us in was very nice and she gave us a room that she felt would be a bit quieter considering a large group of young people were checking in. Breakfast was good. August 24, 2014
Rated 3.0 out of 5.0 by comfortable bed , nice staff The bed was comfortable, but a/c was a bit loud , Breakfast was good , and staff very attentive We had limited tv channels , would add some movie channels. Overall good experience and would certainly come back August 22, 2014
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