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Rated 4.2 out of 5 by 260 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed, relatively quiet -- I was disappointed that there was no little refrig or microwave in the room -- I am on a restricted diet and it would have been a much nicer and easier 3 day stay. It was also really expensive and again, without a microwave and refrig, it was way too much money to spend on a room!!! October 23, 2014
Rated 4.0 out of 5.0 by Would stay again! We stayed four nights at this hotel! The rooms were kept clean and the beds/pillows were quite comfortable! The rooms are slightly outdated and our room had several stains of unknown origin on the carpeting! This hotel is quiet ans you're able to relax and sleep comfortably! The breakfast has quite the variety and suited our style of healthy eating! The gentleman taking care of the breakfast area did an outstanding job each morning and never lost his patience with the requests of several people at once! The pool/hot tub and gym area is ok but is outdated! My husband and I used the hot tub each evening but the whirlpool jets did not work. The button that controls the jets was broken and hanging out of the wall! It was addressed to the front desk and a few other people we talked with told the front desk as well but we never saw anyone in there fixing it! The parking area outside gets extremely packed and if you get back to the hotel after 9 pm, good luck finding parking! They let tractor trailers and large box trucks take up multiple parking spaces! I will stay here again because the value and amenities are good but I hope they do some upgrading in the near future! October 22, 2014
Rated 5.0 out of 5.0 by Its the Place to Stay when visiting Burlington We have stayed here several times and have always enjoyed the experience. The hotel is always clean, the staff is friendly and helpful, and the breakfast is good and makes life so much easier. The location is very convenient to all places in the greater Burlington area. October 21, 2014
Rated 4.0 out of 5.0 by Great Fall Stay! Great staff - very attentive to needs of their customers. Room was comfortable and great to use as a home base while taking in the fall colours. October 19, 2014
Rated 4.0 out of 5.0 by Minor Problems My husband and I stayed there over Columbus Day weekend. It was fine with just a few minor problems - the jacuzzi wasn't working one night that we wanted to use it. The selection of breakfast foods (especially hot foods) wasn't that great. They ran out of food on Columbus Day morning and we all had to wait around for quite awhile before they brought out more eggs. And they didn't give us enough large towels for the shower. Other than that it was fine. October 18, 2014
Rated 3.0 out of 5.0 by Horrible bed and poor breakfast maintenance Very expensive especially considering what you get. The bed sagged horribly. Neither of us could get even one good night's sleep. Midweek, the breakfast area was very poorly maintained. Countless items needed to be replenished. The lady on weekends did a far better job. With all the hotels in the area, I would not stay at this one again. October 18, 2014
Rated 5.0 out of 5.0 by Example: Comfortable bed and great service. I stay here often, love the pool and hot tub, clean comfortable, great TV, full size pillows, soft and firm beds.. even have USB outlets on the beside table for charging. October 17, 2014
Rated 4.0 out of 5.0 by Vacation Nice place to stay--comfortable and convenient.--close to Lake Champlane October 13, 2014
Rated 4.0 out of 5.0 by Thank You Nate (manager) Our stay at this property was not the best we have experienced at a HIE. But thanks to the manager we talked to upon leaving he made it a much more positive one. Small issues lead up to and compound otherwise 'small issues'. So after talking to Nate and explaining our point of view he was most gracious and apologetic for what happened on our two night stay. They know their short comings and have plans to fix them which satisfied me. We have stayed at many HIE properties so I know not every hotel will be a perfect stay. Problems arise, people all cannot have a great day every day etc. I am not one to pick apart any hotel and the issues we had were rectified before we left by the manager over and above what I thought was fair. Perhaps our talk will help, hopefully it will and we just happened to catch a few bad breaks. Not going to lose sleep over it and will continue to support and stay at HIE and other IHG hotels. One thing I will say is, I wish HIE would change up their breakfast menu. Staybridge has the same basic 'breakfast included' but they always seems... a notch above with their food and beverage choices and availability. October 12, 2014
Rated 3.0 out of 5.0 by Disappointing stay. We called to report that our bathroom door would not close. The front desk person's response was 'okay' and we asked if it could be repaired to which she replied 'yes' and ended the conversation. As it was dinner time we called the front desk to see if the door would be repaired soon (to which they replied it would) and we informed them we would be out for about an hour for dinner. Two hours later we returned and were told the repairs were in progress. We found the workers exiting the elevator as we were about to enter and they assured us it was fixed and the door would now close. It did, but only if you lifted the handle and pushed hard. Also, the mess created by the repair was left. October 11, 2014
Rated 5.0 out of 5.0 by College visit Nothing can be moore stressful after driving 12 hours than checking in to a hotel for the first time and hoping everything is ready for a good night sleep. I prepaid for 2 nights on line. On arrival, i gave my name and credit card for verification and was greeted with nothing but smiles(and my room key of course). I got to my room and hopped in the shower. The Towels were amazingly soft and clean and the whole bathroom was clean and polished. (I hate some places where a paper towel feels softer than the hotel towels). Off to bed. the pillows (4 to choose from) were all clean smelling and fluffy. The sheets made me feel like I was home (so soft!) in some places its like sleeping between 2 pieces of notebook paper! Even though the hotel was full, I hardly heard any noise except for the occasional room door closing and my daughter snoring. I will stay here in the future during college drop off and pickup for my girl. October 9, 2014
Rated 4.0 out of 5.0 by Clean roon, great sleep Comfortable beds. Quiet. Good variety for breakfast. Clean room. October 8, 2014
Rated 5.0 out of 5.0 by Fantastic help from manager - Walter Walter who was on duty the morning we left went out of his way to help out with a disabled car that we had. He turned what I thought would be a nightmare into a very nice experience. You are extremely lucky to have someone on your staff as compassionate and understanding as he is. October 7, 2014
Rated 4.0 out of 5.0 by pleasant stay Everything was great except for the fact it is a non smoking hotel which causes the smokers to be outside at all the entrances. no way to avoid them or the dirty cigarette butts on the ground October 6, 2014
Rated 3.0 out of 5.0 by An Ok stay Not Bad, Not great. Reasonably clean, fairly comfortable, not far from the airport. October 3, 2014
Rated 5.0 out of 5.0 by comfortable bed and pillows and comforter I always look forward to a good night's sleep at HIE South Burlington. The bed, pillows, comforter and very comfortable October 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express South Burlington, Vermont Recommend staying at this locattion. Kind, courteous, professional staff that help make it a pleasurable stay. Breakfast was great! Staff kept area clean, spoke to you in the mornings and kept plenty of fresh food available at all times. October 2, 2014
Rated 5.0 out of 5.0 Great central location to local attractions I stayed at the Holiday Inn Express in So Burlington and would return again to stay longer. Great service-clean rooms and attentive staff make for a reason for a return visit. October 2, 2014
Rated 4.0 out of 5.0 by Large King Suite Great value with the addition of a nice selection at the continental breakfast and large comforatable king suites October 1, 2014
Rated 5.0 out of 5.0 by Great service and location Friendly staff. Breakfast room staff very efficient. Just a heads up, there's no refrigerator in the rooms --bring a cooler! October 1, 2014
Rated 1.0 out of 5.0 by wrong choice disappointed in this stay, property run down and not clean. not what I expected from Holiday Inn September 29, 2014
Rated 5.0 out of 5.0 by Best place in town Best place in the area!! I have stayed at a few other hotels in the area, and i wish i found this Hotel first. I would not have had to try anyone else. Great staff, great breakfast area and loved the pool after a busy day. September 29, 2014
Rated 5.0 out of 5.0 by Just an overall great hotel You can't go wrong choosing the Holiday Inn Express. The rooms are clean and the beds are fantastic. The staff is courteous and helpful. We always stay at this hotel when we are in Burlington. Never any problem. It is always an enjoyable experience. September 26, 2014
Rated 5.0 out of 5.0 by Very good As always I enjoy very much staying inn this Holiday Inn, Excellent service, friendly people September 24, 2014
Rated 2.0 out of 5.0 by not the greatest Very small but loud - hotel is dated. Convenient location for what I needed but I will look elsewhere if returning to the area. September 23, 2014
Rated 5.0 out of 5.0 by Visit to Vermont Holiday Inn was perfect. Hotel was clean, had curb appeal, and the breakfast is always wonderful September 23, 2014
Rated 5.0 out of 5.0 by Amenities We found all the amenities excellent. We were close to the activities that we wanted to visit. September 22, 2014
Rated 5.0 out of 5.0 by Great Staff-Clean-Convenient We were greeted promptly and cordially when checking in. The entire Inn is well maintained and convenient to Burlington. We always select this H.E. When staying in Burlington for fun or to spend a night before or after a flight from the airport. The breakfast and snack fruit and beverage table is a very nice amenity. September 22, 2014
Rated 5.0 out of 5.0 by No Refrigerator in Room The only thing I found lacking, The Hotel staff and location were ideal for my purposes, mixed leisure and business. September 20, 2014
Rated 5.0 out of 5.0 by Set into a hill, quiet and comfortable Room was on the small side but comfortable. Windows took up an entire wall, it was a terrific view but still dark enough to sleep well at night. Someone finally realized it would be a good idea to put some outlets (even 2 usb!) on the nightstands! Getting to the 5th floor was awkward as the main elevator doesn't go all the way up, you have to shift to a back elevator which feels/looks/sounds like it is 50 years old. Indoor pool was large and very nice looking. September 19, 2014
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