Rated 4.2 out of 5 by 365
Rated 2.0 out of 5.0 Cleanliness of the room was not satisfactory
Good location, friendly staff, generally a nice place to stay. However, the room was very dirty. Bathroom floor not clean and used soap and shampoo in the shower area. Coffee maker did not work, large stain on the sofa, the rug was not cleaned from the previous guest. Table next to the bed was filthy.
July 5, 2015
Rated 4.0 out of 5.0 by mjigizen Great Staff, Mediocre rooms
Great staff and excellent service, but they had to work around small rooms that did not have the best layout. The closets for clothes was near the door behind the wash area which made it inconvenient at times. For a family of 4 it was not ideal.
July 4, 2015
Rated 1.0 out of 5.0 by broom hilda Big Disappointment
This was a big disappointment. SORRY I WASTED MY POINTS ON THIS HOTEL!! Was not acknowledged as a IHG member at check in. There were four of us in hotel room and only two towels. Requested more towels and was treated as if I were going to steal them. We didn't get any towels - had to make due with two already in room. Sign said pool towels supplied in pool area - no towels. Asked again for towels at front desk and got the same treatment and was told "there guy hadn't cleaned any yet". No pool towels. Room was outdated. Stayed over as a last minute trip. I spend 60+ nights a year in hotels and this is definitely the worst.
July 2, 2015