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Rated 4.2 out of 5 by 77 reviewers.
Rated 5.0 out of 5.0 by Great location and friendly staff with local shopping closeby Clean hotel, great location out of downtown area with multiple restaurants, shopping, etc. Friedly staff and comfortable room. August 19, 2014
Rated 5.0 out of 5.0 by Overall a great experience I Cannot say enough about the team at this hotel. They are always so friendly and attend to the needs of their customers. The rooms are clean and neat and I look forward to breakfast in the morning. This is always a great experience when I travel to the Charleston, WV area. August 19, 2014
Rated 4.0 out of 5.0 by Nice hotel Comfortable room, nice facilities, service was good August 13, 2014
Rated 4.0 out of 5.0 by Charleston, WV The place was fine. A bit older for a HIexpress. Worlds slowest elevator. July 31, 2014
Rated 5.0 out of 5.0 by lovely Had a great visit, Clean rooms, lovely breakfast meal. July 28, 2014
Rated 5.0 out of 5.0 by Just What I Needed The room was nearly perfect. The shower was great, the bed comfortable. Just the slightest amount of dust on the surfaces. The check-in was easy and the reception very professional. Lots of walk-able options for dinner. July 22, 2014
Rated 4.0 out of 5.0 by Manisha We had a great experiance with your front desk agent Manisha. We made reservations one way and made a mistake and marked smoking. She ask us to check out the room and see if it would work. It was too overpowering. She called and set us up at another Holiday Inn about 10 minutes away. We did stay here on our return trip and saw her again. What great customer service. She is a keeper, take care of her. July 21, 2014
Rated 5.0 out of 5.0 by Best value for money, friendliest of staffs. This is a hotel I would like to have at all the destinations I travel. It has the friendliest owner/manager and staff who cannot do enough for your comfort. Situated away from the hustle-bustle of downtown but close enough to all amenities and shopping, it is clean, comfortable and inviting. The way any little problem is solved by the staff is truly exemplary. I cannot say enough about this hotel and how much I like it. July 21, 2014
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