Rated 4.3 out of 5 by 78
Rated 5.0 out of 5.0 by aj13 Great customer service!
I was at this hotel for over 3 weeks for business! Front desk people were friendly and accommodating. Rooms were quiet. Location is ideal - close to Wal-mart, Target, and lots of food choices. I hope my work brings me back to this location!
August 27, 2014
Rated 5.0 out of 5.0 by Ray30 Great location and friendly staff with local shopping closeby
Clean hotel, great location out of downtown area with multiple restaurants, shopping, etc. Friedly staff and comfortable room.
August 19, 2014
Rated 5.0 out of 5.0 by Bill0527 Overall a great experience
I Cannot say enough about the team at this hotel. They are always so friendly and attend to the needs of their customers. The rooms are clean and neat and I look forward to breakfast in the morning. This is always a great experience when I travel to the Charleston, WV area.
August 19, 2014
Rated 4.0 out of 5.0 by kld1967 Nice hotel
Comfortable room, nice facilities, service was good
August 13, 2014
Rated 4.0 out of 5.0 by joe d Charleston, WV
The place was fine. A bit older for a HIexpress. Worlds slowest elevator.
July 31, 2014
Rated 5.0 out of 5.0 by Dmeccanic lovely
Had a great visit, Clean rooms, lovely breakfast meal.
July 28, 2014
Rated 5.0 out of 5.0 by AnthonyR Just What I Needed
The room was nearly perfect. The shower was great, the bed comfortable. Just the slightest amount of dust on the surfaces. The check-in was easy and the reception very professional. Lots of walk-able options for dinner.
July 22, 2014
Rated 4.0 out of 5.0 by Kirk58 Manisha
We had a great experiance with your front desk agent Manisha. We made reservations one way and made a mistake and marked smoking. She ask us to check out the room and see if it would work. It was too overpowering. She called and set us up at another Holiday Inn about 10 minutes away. We did stay here on our return trip and saw her again. What great customer service. She is a keeper, take care of her.
July 21, 2014