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Rated 4.3 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by Great service and all of my needs were met. The team that works at this location are great. They welcomed me by name and followed up at check in and out that everything was to my standard. I would recommend this location for anyone traveling to Charleston, WV. November 17, 2014
Rated 5.0 out of 5.0 by South Chalreston convenient to dining and shopping. The access to downtown Charleston is not bad. and away from heavy traffic November 1, 2014
Rated 2.0 out of 5.0 by Worst Holiday inn Prices were way to high for the area and Holiday inn express, Breakfast was terrible the sausage gravy had been watered down to the consistency of water with no taste, The bathroom condiments were not the same as most Holiday inn express's standards. Talking to the manager seemed to be a waste of my time. Would not recommend this hotel to anyone October 30, 2014
Rated 5.0 out of 5.0 by Love this hotel! Very impressive hotel. The staff is exceptionally caring and friendly and accommodates all needs! The rooms are clean and comfy. I love staying here! I feel very welcome each time I stay here! October 26, 2014
Rated 5.0 out of 5.0 by I love staying here! This hotel is everything I need when I visit Charleston, WV! The staff could NOT be better, always willing to meet my needs. The manager of this hotel is the best ANYWHERE! The rooms are so clean and the bed is very comfy. I am never ready to leave!!!! I HIGHLY recommend this hotel!!!!! October 26, 2014
Rated 5.0 out of 5.0 by Very friendly hotel We were very happy with this hotel. The front desk person Manisha was very friendly and helpful. I would definitely stay at this hotel again. October 24, 2014
Rated 5.0 out of 5.0 by Great Customer Service I always stay here when traveling on business in WV. The staff are very warm, welcoming and attentive to your needs. Rooms are always clean. Comfortable place to stay :) October 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Clean comfortable room, excellent service and convent to shopping and dining. We stay there when in the Charleston area, October 7, 2014
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