Rated 4.2 out of 5 by 72
Rated 5.0 out of 5.0 by AnthonyR Just What I Needed
The room was nearly perfect. The shower was great, the bed comfortable. Just the slightest amount of dust on the surfaces. The check-in was easy and the reception very professional. Lots of walk-able options for dinner.
July 22, 2014
Rated 4.0 out of 5.0 by Kirk58 Manisha
We had a great experiance with your front desk agent Manisha. We made reservations one way and made a mistake and marked smoking. She ask us to check out the room and see if it would work. It was too overpowering. She called and set us up at another Holiday Inn about 10 minutes away. We did stay here on our return trip and saw her again. What great customer service. She is a keeper, take care of her.
July 21, 2014
Rated 5.0 out of 5.0 by BHD1 Best value for money, friendliest of staffs.
This is a hotel I would like to have at all the destinations I travel. It has the friendliest owner/manager and staff who cannot do enough for your comfort. Situated away from the hustle-bustle of downtown but close enough to all amenities and shopping, it is clean, comfortable and inviting.
The way any little problem is solved by the staff is truly exemplary. I cannot say enough about this hotel and how much I like it.
July 21, 2014
Rated 5.0 out of 5.0 by Wharfrat Great room, nice property
A little far from the downtown area but it had a lot of services close to it. Really enjoyed the room-that is why we were in a hotel after all. Would go back again.
July 20, 2014
Rated 5.0 out of 5.0 by snowhite Satisfied
This is the only hotel I stay at when in town. It's convenient to area shopping and restaurants. I always feel comfortable in the room. Usually I'm in town once a month so I have stayed in many rooms and all are comparable.
July 16, 2014
Rated 5.0 out of 5.0 by Richieson Great services!
Everything was good as usual. Thank you. Will recommend to friends passing thru Charleston, W. V.
July 7, 2014
Rated 4.0 out of 5.0 by rmart Good place to stay in Charleston, WV
This Holiday Inn Express is conveniently located off of Highway 119. It is located near several stores and restaurants. The gentleman at the front desk was very friendly and helpful. Our room was clean although the bathroom door showed some wear. The water pressure in the shower was great.
July 6, 2014
Rated 5.0 out of 5.0 by PROY Great stay. Awesome people!!!!
Stayed at this location on my way to my brother's wedding. The room was large!!! We had a lot of bags and still the room did not feel crowded. The room was very clean. There were a lot of restaurants for us to go to. People were so helpful.
Best hotel during our trip!!!!!!!
June 24, 2014