Rated 4.5 out of 5 by 164
Rated 5.0 out of 5.0 by ETHUMPENSTIEN COMFORTABLE,,CLEAN,,HOTEL.
i HAVE FOUND THAT THE MANY TIMES IVE VISITED CHARLESTON,,,THAT THIS HOTEL HAS ALWAYS BEEN CLEAN,,,AND THE STAFF HAS BEEN FRIENDLY AND RESPECTFUL,,ALSO THE PRICE HAS BEEN WITHIN THE BUDGET.i FEEL THAT THIS HOTEL MAYBE SHOULD CHARGE A LITTLE MORE FOR WHAT IS OFFERED,,BUT PLEASE KEEP THE PRICE THAT IT IS,,HAHAHAHA!!...I ENJOYED MY STAY,,AS WELL AS MY WIFE AND KIDS.
August 19, 2015
Rated 5.0 out of 5.0 by spiether All good except the pillows
Facility was very clean, well-lighted, included a refrigerator & microwave. Location was great with respect to surroundings ... Target, restaurants, etc., but a few miles off the interstate. We didn't ask the management about replacements, but the pillows we've encountered have not been firm enough for complete comfort on both our recent stays (in different Holiday Inn Expresses). Next time we'll ask when we check in.
August 15, 2015
Rated 5.0 out of 5.0 by Tina1983 Great service and nice room
I enjoyed my night stay. The room was nice and big and beds very comfortable. The staff were excellent and meet any needs I had. For example, at breakfast I lost my room card (I think it got thrown away) and the front desk guy went immediately to get me another. The only concerning issue I had was the time it took for their bill to be processed, about 2 weeks! The pool was great and location perfect for what I needed. I'd stay here again.
August 7, 2015