Rated 4.5 out of 5 by 235
Rated 5.0 out of 5.0 by JBogie Excellent place to stay!
We took a last minute weekend away and stayed at this hotel in South Haven, MI. The staff was outstanding! The free breakfast was very good, clean and quiet room. I would recommend and stay here again no problem.
February 10, 2016
Rated 5.0 out of 5.0 by Anabel63 Great Staff
We went to the Holiday Inn Express for a girls' weekend. I called ahead and spoke to the staff as we wanted an extra straight chair in the room. We also wanted a specific room that I had seen in the photos in order to play cards. I. talked to Katie and she couldn't have been more helpful. When we checked in, the room was just as we expected. Also, the rest of the staff, including the woman at the breakfast bar, couldn't have been more friendly or helpful. We swam in the pool and the water was very blue and well maintained. We were there for the South Haven Winter Festival. The event was fun as it even had a chili contest. All in all, it was a great weekend, and it all began at our hotel. Thanks HIExpress!
February 8, 2016
Rated 5.0 out of 5.0 by Ninja & Stuffy Nicole at Front Desk
There are some that just do their job at the minimal level and there are some who go above and beyond. Nicole definitely fits the latter. From the time we arrived and checked in to answering all our questions and concerns, she was top notch! She made us feel like we were the only guests there. People such as herself are why we choose IHG versus the closest competitor regardless of price. Great job, Nicole!!!!!!
January 8, 2016