Rated 4.0 out of 5 by 37
Rated 4.0 out of 5.0 by Lori533 Could not sleep with worn mattress.
Have stayed at this hotel many times without complaint. Reserved a suite with my family. Mattresses was very worn and had trouble sleeping. Asked if housekeeping could at least rotate the mattress. The woman at the desk said she would ask them. No one ever got back to me. My husband did not sleep well either. Doubt if the message was ever given. Had a stiff neck for 3 days afterwards. My kids begged to sleep on the rollaway. Too much trouble for all of us to move to another room. Please check the mattresses in our room, they need to be replaced. Room clean staff friendly. Breakfast pretty good. Good value.
November 14, 2013
Rated 4.0 out of 5.0 by Jeanb58 Good stay, good value
We stayed here because the rates were lower than the Holland area, which was our focus for the weekend. It was worth being 30 minutes from Holland for the $$$ savings. It is a very easy highway ride to Holland. The hotel is clean, well kept, and just far enough off the highway to eliminate noise. All in all, a great stay.
November 6, 2013
Rated 5.0 out of 5.0 by Renee54 Great value, breakfast was great, staff friendly
We will be back the next time we come to South Haven!
October 24, 2013
Rated 5.0 out of 5.0 by michelle30 great employees
The room was clean and comfortable. The lady at the front desk was very pleasant.
October 23, 2013
Rated 4.0 out of 5.0 by Disney04 guest
Room was very adequate. Would much rather have had two TV's because sofa was in separate area from TV, therefore had to sit on beds to watch. Two TV's would allow guests to use sitting area while watching programs. ... Personnel were very friendly and accommodating. Breakfast selections were adequate. Have stayed here in past and would consider staying again in future..
October 18, 2013
Rated 5.0 out of 5.0 by srh81 Great Stay!
We really enjoyed our stay here. This hotel is clean and very comfortable and the staff were very friendly. Would definitely recommend this hotel.
October 9, 2013
Rated 5.0 out of 5.0 by mcr1687 Excellent Fall Getaway
My boyfriend and I went up to Michigan for the weekend to enjoy our college's fall break. The workers at the South Haven HIE were very kind and welcoming. We loved the Fall decorations! This is one of the nicer HIEs I've stayed at.
We did have a con and told the front desk about it. The office chair in the room was broken, and there was a small hole in the curtain.
October 8, 2013
Rated 4.0 out of 5.0 by Dick3434 great location, breakfast awesome
location was excellent, right off main road and close to everything. Breakfast was the best ever at any hotel I have stayed at. Shower head was awesome. Only weak point was limited staff. Had to wait to check in and many times no one at front desk
October 2, 2013