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Rated 4.4 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Just What We Needed We were welcomed quickly and efficiently, and given a wonderful room. We're only sorry that we were so jet-lagged and exhausted that we weren't able to take advantage of the lovely whirlpool bath in our room, or of the wonderful-looking pool. The room was whisper-quiet and we were asleep within seconds of putting our heads on the pillows. Breakfast was tasty and varied, and check-out was also smooth. Highly recommend the whole property. October 10, 2014
Rated 5.0 out of 5.0 by Bed was comfortable, Breakfast choices varied The room was comfortable, clean and well kept. Breakfast choices had a nice variety - pancakes were very flavorful! October 9, 2014
Rated 5.0 out of 5.0 by Would Stay Again Nice Room, Quiet, Friendly Staff. Would definitely stay again. October 9, 2014
Rated 5.0 out of 5.0 by greatest pillows The hotel was very clean, It looks like it was recently updated. Our room was great, bed was so comfortable, the pillows were the best. The staff was very friendly and professional. The breakfast beats any hotel chain. The cinnamon rolls were to die for. I would stay here again no problem October 7, 2014
Rated 5.0 out of 5.0 by Great choicde Friendly, clean, comfortable stay. Convenient to the area for food and the lake. October 6, 2014
Rated 5.0 out of 5.0 by Very clean, friendly staff Thoroughly enjoyed our stay....The mattress wasn't as comfortable as I had hoped, but everyone has different preferences in that area. We would highly recommend this HI Express October 2, 2014
Rated 5.0 out of 5.0 by good the eggs had changed since the last visit and prefer the scrambled eggs over the new formed eggs October 1, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel for the price and great location! Food was good and room was clean. Will be back! September 26, 2014
Rated 5.0 out of 5.0 by Clean and comfortable The room was clean with everything needed for our stay. Plenty of towels, pillows and the bed was very comfortable. Breakfast was pretty good and had a better selection than many other chains offer. Staff was very attentive to the breakfast bar filling and keeping it clean. Also very polite. September 25, 2014
Rated 5.0 out of 5.0 by A great get away My wife, brother, sister, granddaughter and in-laws used the Holiday Inn Express for a little family business mixed with pleasure. The hotel staff was very welcoming. Our hotel room had a microwave oven, wet bar, and refrigerator, and let out couch, this came in handy for a little socializing in the room. My granddaughter loved the pool, she would stop talking about how much fun she had in the pool. September 25, 2014
Rated 5.0 out of 5.0 by As Always Great stay at HIE. The quality and standard I come to expect from them. September 25, 2014
Rated 5.0 out of 5.0 by Nice stay! The staff here was great--so friendly.. Very nice facility; one of the nicest HI Express hotels we have stayed at! September 21, 2014
Rated 5.0 out of 5.0 by Staff......... The entire staff was wonderful and made us feel that our stay was important to them. The complimentary breakfast each morning was really good and the Tuesday night Customer Appreciation hour was an added bonus. September 19, 2014
Rated 5.0 out of 5.0 by Great stay, great location We stayed in South Haven for 3 nights, driving around the area within a 30-mile radius, antiquing, dining and relaxing. The hotel provided the perfect place to rest at the end of each day. A nice, quiet environment with a nice continental breakfast. Everyone on the staff was friendly and helpful. We also used the indoor pool, which was clean and inviting. Would highly recommend. September 18, 2014
Rated 4.0 out of 5.0 by Fine Good breakfast, friendly efficient staff. Spacious suites. September 18, 2014
Rated 3.0 out of 5.0 by Price is good Despite the price, I wouldn't recommend this property. Compared to most hotels this one was outdated and well worn. September 16, 2014
Rated 4.0 out of 5.0 by Great Value Great value due to PointBreaks promotion. Friendly staff. Good water pressure in shower. TV should have HD channels. September 16, 2014
Rated 5.0 out of 5.0 by Just a great experience. Was traveling in the area to purchase a new Motorhome. WE booked a room at another place and it was terrible. WE left one hour later. We called this hotel and I just want to say that it was wonderful. From the great staff to the clean rooms to the wonderful breakfast, the experience was great. I will be taking a serious look at changing all of my stays to Holiday Inn Express. September 16, 2014
Rated 5.0 out of 5.0 by Great Room Came in early. The hotel was busy, with few rooms ready for occupancy. When requested the desk searched fto find a room. It was excellent. As a result my stay was enjoyable. September 15, 2014
Rated 5.0 out of 5.0 by Excellent Service Great service and amazing experience. Room was clean as well as property. The front desk staff including Tara, Shelly and Wednesday were very personable and accommodating. The breakfast selections exceeded our expectations and everything was kept fresh and stocked. The breakfast staff was also very personable. The only thing that could make this place better was if they had better views! I would highly recommend this property and we will be back. September 14, 2014
Rated 5.0 out of 5.0 by On the way! Leaving from northern MI, South Haven is a great stop to get us 3 hours south. The location of the hotel is easy off, easy on the interstate. There are no restaurants close to the hotel, but there are stores near to get items needed. South Haven is nice little town close to Lake MI. September 14, 2014
Rated 5.0 out of 5.0 by Comfortable and great breakfast We had the Jucuzzi room, a little pricey but a great stay. Very clean September 11, 2014
Rated 5.0 out of 5.0 by Quiet room and friendly staff On our many trips to Michigan we have never stayed in South Haven. If we stay in South Haven again, this will be the first choice for our stay. Quiet area, friendly staff and great breakfast. September 8, 2014
Rated 5.0 out of 5.0 by Great staff & Hotel Hotel staff is great. Hotel makes you feel like home away from home in a wonderful vacation town. Overall hotel is great. September 8, 2014
Rated 4.0 out of 5.0 by breakfast The food could have been a little hotter. Barely warm. September 7, 2014
Rated 5.0 out of 5.0 by Hotel staff The staff provided us with a meeting room which helped a bunch. September 4, 2014
Rated 5.0 out of 5.0 Very Enjoyable stay checked in late. front desk accomidated me with last kingsize bed, allowing me to use the handicap access room. room was very clean. entire hotel recently updated. very friendly staf. excellant continental breakfast. I would definately stay here again! September 4, 2014
Rated 4.0 out of 5.0 by South Haven visit After a little bit of a rough start, the manager took car of all issues and is quite friendly and accommodating. September 4, 2014
Rated 5.0 out of 5.0 by In general a pretty good hotel This was a quick leisure trip. The hotel was comfortable and clean while the staff was very nice. The only problem was housekeeping was a little slow (or maybe understaffed), because one afternoon we did not receive service until after 4:00 pm. Other than that, we are planning on returning this fall! September 2, 2014
Rated 5.0 out of 5.0 by The best staff and a great location The staff at the Holiday Inn Express in South Haven is the best. I've stayed at a few different Holiday Inn Expresses and at other hotels and no other hotel compares in terms of staff friendliness, courtesy, and willingness to help. From the front desk to the housekeepers, every staff member I encountered was quick to help with anything I needed and never made me feel like I was imposing. We stayed in one of the King suites that have a separate room with a fold-out couch and TV. The room was spacious, bed comfortable, and it was pretty clear that it had been recently updated because everything looked new. Our room included a small fridge, kitchen-type sink, microwave, and plenty of storage; they even included a bag of microwave popcorn! Temperature was comfortable and easily adjustable. Breakfast was decent; was nice to be able to walk downstairs and not have to worry about making or paying for a meal. Only complaint is that I wish they had more gluten-free options (there was still enough that I could eat, though). Location is great! This hotel is only about a mile from downtown South Haven, which means it's a short drive to the beach. There are some great restaurants downtown, standard fast-food fare, and a couple big department stores all within a couple miles (which is great if you're out of diapers or want to pick up snacks). There are also some decent attractions for kids within 10-15 miles. Thanks again to the great staff at the South Haven Holiday Inn Express! Our family will definitely be back next year. September 2, 2014
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