Rated 4.3 out of 5 by 94
Rated 5.0 out of 5.0 by johng090866 In general a pretty good hotel
This was a quick leisure trip. The hotel was comfortable and clean while the staff was very nice. The only problem was housekeeping was a little slow (or maybe understaffed), because one afternoon we did not receive service until after 4:00 pm. Other than that, we are planning on returning this fall!
September 2, 2014
Rated 5.0 out of 5.0 by theviper21 The best staff and a great location
The staff at the Holiday Inn Express in South Haven is the best. I've stayed at a few different Holiday Inn Expresses and at other hotels and no other hotel compares in terms of staff friendliness, courtesy, and willingness to help. From the front desk to the housekeepers, every staff member I encountered was quick to help with anything I needed and never made me feel like I was imposing.
We stayed in one of the King suites that have a separate room with a fold-out couch and TV. The room was spacious, bed comfortable, and it was pretty clear that it had been recently updated because everything looked new. Our room included a small fridge, kitchen-type sink, microwave, and plenty of storage; they even included a bag of microwave popcorn! Temperature was comfortable and easily adjustable.
Breakfast was decent; was nice to be able to walk downstairs and not have to worry about making or paying for a meal. Only complaint is that I wish they had more gluten-free options (there was still enough that I could eat, though).
Location is great! This hotel is only about a mile from downtown South Haven, which means it's a short drive to the beach. There are some great restaurants downtown, standard fast-food fare, and a couple big department stores all within a couple miles (which is great if you're out of diapers or want to pick up snacks). There are also some decent attractions for kids within 10-15 miles.
Thanks again to the great staff at the South Haven Holiday Inn Express! Our family will definitely be back next year.
September 2, 2014
Rated 5.0 out of 5.0 by Jimb00 Typical great Holiday Inn Express
Everything was as advertised. Good clean, comfortable, quiet room. Excellent free breakfast choices. Close to the action but away from the downtown noise.
August 29, 2014