Rated 4.5 out of 5 by 132
Rated 5.0 out of 5.0 by Don;t Have a Nickname Excellent Experience As Usual
The HIE at Jacksonville, IL is my go to place when traveling between my home and my Niece and her family in Pennsylvania. I also use the HIE in Zanesville, OH on the second night. Both are CLEAN, superbly Managed hotels. Friendly attentive service with superb breakfasts of on site fresh scrambled eggs with toast and hash browns and great coffee and fresh orange juice. Reasonably priced with on site "business office" to include computer and printer.
March 22, 2015
Rated 4.0 out of 5.0 by The_Red_Lion Good hotel, good experience
Nice looking hotel from the outside, it took a couple of minutes for the staff to check us in but he was very nice.
Facility looks clean from the inside, which is what I expect from a hotel.
Room was clean, bed was comfortable and pillows were OK. I did not use the internet or the TV so I can't comment on that, the bathroom had clean towels available and the light level was a little dim for my taste but OK.
Complimentary breakfast was OK, typical eggs, bacon/sausage, biscuits and gravy; coffee, tea and selection of juices.
Overall a good night sleep being away from home with a free meal to start your morning in a good shape. I would stay there again if I'm in the area.
March 16, 2015
Rated 4.0 out of 5.0 by Shell726 Great service
My only complaint is the fitness room could really use an updating... The fitness bike is not in great shape, so either a new one or perhaps an elliptical would be awesome. Great staff, awesome service.
March 10, 2015
Rated 5.0 out of 5.0 by Darty cleanliness
Hotel was great and i had no complaints about the service of the staff. In fact the ladies that take care of the dinning room should be commended for how hard they work to keep it clean.
March 9, 2015
Rated 2.0 out of 5.0 by Bert007 Not as clean as it could be.
This Hotel in general was not cleaned as good as other Holiday inn express I have stay at in resent days. Normally most smelled clean. Not this one. The room was fine, clean very well.
March 5, 2015
Rated 4.0 out of 5.0 by R. Payne Short stay
We had to stop here because the town was experiencing "blizzard" like conditions and we could not go any further. Steve at the front desk was so kind and helpful. We got in around midnight and left by 9:30, just long enough to sleep and eat their breakfast. It is a very nice hotel with comfortable beds and spacious rooms. If we are ever in the area and need a hotel to stay at we would choose this one.
February 22, 2015
Rated 5.0 out of 5.0 by ac1971 Great Service
Clean, comfortable. Always stay here for business travel because the staff is so friendly and accomodating!
February 17, 2015
Rated 5.0 out of 5.0 by JfromTN second visit
Very nice! I have been here twice in 3 months and will return again. No complaints at all!
January 20, 2015