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Rated 4.4 out of 5 by 113 reviewers.
Rated 4.0 out of 5.0 by Clean quiet room We had a very nice stay at the hote. The room was a nice size and clean. A couple of miinor things .. the microwave didn't work. We would have liked to use it, but it wasn't a necessity. One of the mattresses could have been replaced due to much wear, but we were only there a couple days so it wasn't a big issue. The staff was very friendly and accommodating and the whole building appeared to be clean. Yes, I would stay there again. October 9, 2014
Rated 5.0 out of 5.0 by Great Room We had a very enjoyable stay with a clean quiet room Hotel staff were extremely helpful. October 7, 2014
Rated 5.0 out of 5.0 by Stay in Jacksonville Holiday Inn Express in Jacksonville, Illinois suited my needs as a place to stay in a relatively rural area and allowed me to get to my business location easily. It was a wonderful place to stay and I found no problems at all. September 29, 2014
Rated 5.0 out of 5.0 by Safe, clean,courteous,comfort. Have stayed here numerous times, high summer season and off season. This is a value for your money hotel. It's safe with good lighting for your parked vehicle. The staff is expedient and courteous. The rooms have been good to excellent.During the summer this place is usually full. They care that it stays in decent shape. Breakfast is a very good value and again the staff are friendly and efficient. September 28, 2014
Rated 4.0 out of 5.0 by HIE always good and consistent good place to stay if you are passing through this area. September 24, 2014
Rated 5.0 out of 5.0 by Great Room, very nice hote, staff very friendly. There is an agricultural Processing Plant across the road that leaves a heavy residue on the vehicles in the parking lot. The breakfast seems to be over cooked and baked goods are dried out. Everything else at this facility was outstanding! September 23, 2014
Rated 5.0 out of 5.0 by T Dog Great Service. Close to Gas station and Interstate. September 22, 2014
Rated 5.0 out of 5.0 by nice place I expect HI Express to meet a certain standard. this one was no different. Nice beds, clean and updated appearance. One of the reasons I stay at HI express is they are dependable choice wherever I travel. September 22, 2014
Rated 5.0 out of 5.0 by Great place to stay Staff was great, room was clean, breakfast was appealing. September 16, 2014
Rated 4.0 out of 5.0 by Dropping kid at college Convinent and as always a dependable brand. I always stay with IHG hotels when going into a new area they are always one of the top in the area. September 11, 2014
Rated 5.0 out of 5.0 by Very pleasant stay and comfortable I found the room to be exceptionally clean. The bed was very comfortable and service was great. We also got a great recommendation for a restaurant nearby. Definitely would stay here again. September 11, 2014
Rated 4.0 out of 5.0 by Easy Highway Access Hotel Clean, Friendly, easy to get off the highway and back on, good internet service September 7, 2014
Rated 5.0 out of 5.0 by Good stay Rooms where nice, carpet not real clean and air a little loud. Staff was great and attentive. September 6, 2014
Rated 5.0 out of 5.0 by Jacksonville The hotel was great. The only issue was that my room keys did not work the first time. When I brought it down to the front desk, he had mentioned that I was the second person to have this issue today and that the person who set-up the keys must have done them wrong. Not a deal breaker by any means but it was the only glitch of the visit. September 4, 2014
Rated 5.0 out of 5.0 by Able to bring our dog Very accommodating of pets. Good breakfast. Very quiet. August 29, 2014
Rated 2.0 out of 5.0 by Guest Room More attention to room cleaning, Not sure the room had been used for awhile. If not a room not used should be inspected once a week to insure it is ready August 27, 2014
Rated 5.0 out of 5.0 by Quiet Hotel We have stayed here a few times and this will be the place we stay as we visit family in the area. The staff is always friendly and accommodating and willing to help. The hotel is clean, the room is clean, the pool is clean. Never have any problems August 27, 2014
Rated 5.0 out of 5.0 by Great Stay The staf was extremely friendly and courteous. I look forward to coming back. August 26, 2014
Rated 4.0 out of 5.0 by Great value, inconvenient location Super price -- if you don't mind driving at least 1/2 an hour to get to anywhere. No restaurants within walking distance either -- you're going to have to drive to find something. Internet was available and reliable, but slow as molasses. Room was clean and while mattress was not uncomfortable, it still seemed lumpy. I'd use them again . . . if I couldn't find something in Springfield. August 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Excellent hotel close to Highway. Quiet rooms excellent new beds. August 15, 2014
Rated 4.0 out of 5.0 by HI Express Jacksonville Nice hotel. Looking forward to staying in another at another location. Breakfast needs more protein and less carbs. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed Was traveling late and needed a place just for sleeping and this place was perfect for that. August 6, 2014
Rated 1.0 out of 5.0 by thought you should know Out of all the Holiday Inn Express the we've stayed at..........this was the worst. Staff was not friendly both am and pm!!!! August 5, 2014
Rated 4.0 out of 5.0 by Good value Very nice motel, with nice rooms. The only thing negative I would say is that the public areas were not as clean as you would hope. Shelves in the breakfast area were very dusty, and the elevator did not get vacuumed during the 3 days we stayed there. But overall, will stay again. August 5, 2014
Rated 5.0 out of 5.0 by Great bed! Overall a good motel with a very comfortable bed...only negative is that there are not restaurants real close. We were looking for food after 10 pm and didn't want to drive clear across town. We settled on microwave pizza from CVS. July 31, 2014
Rated 5.0 out of 5.0 Lovely Surprise This was my first stay at a Holiday Inn Express. We couldn't book our usual hotel chain, so we ended up here. It was so nice we joined the rewards club. July 30, 2014
Rated 5.0 out of 5.0 by Excellent Hotel and Excellent Value Checked in after a long night of driving. The gentleman working the front desk was one of the most friendly hotel staff persons I have ever met. Which made it a great experience right off the bat. The hotel was super clean, the room was super clean, and all at an excellent price. I would definitely stay here again if I am in the area and would definitely recommend this hotel to anyone. Thank you for a wonderful experience. July 29, 2014
Rated 5.0 out of 5.0 by Fine breakfast We found this Motel to be easy to access and very comfortable and clean. The good breakfast was a welcome surprise. July 29, 2014
Rated 5.0 out of 5.0 by Quiet and Comfortable Even though two boy's baseball teams were staying, our stay was quiet. A restaurant on the square downtown was suggested and the meal was excellent. Breakfast was the same as all other Holiday Inn's. If you don't like sugar loaded cereals, bring your own. July 23, 2014
Rated 5.0 out of 5.0 by Muy bien Muy cómodo, limpio, todo excelente, las habitaciones en perfecto estado y buen Internet! July 21, 2014
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