Rated 4.3 out of 5 by 220
Rated 3.0 out of 5.0 by Dan2437 Bed
Mattress actually had two big low spots that you could see when you walked in the room.
June 20, 2016
Rated 5.0 out of 5.0 by IHGPlatin great hotel
Stay at this location every time traveling in the area for business and pleasure
June 16, 2016
Rated 5.0 out of 5.0 by kmode Friendly home feel
Customer Service is my business and I was impressed. Happy and motivated staff! The room was spotless! The breakfast fresh and delicious and we were able to get right back on the road. Mitch was helpful , friendly and courteous when we checked in. He even let me know he would be leaving soon and the name of the person coming if we needed anything.
My thanks to all!
June 15, 2016
Rated 4.0 out of 5.0 by Dave and Conner Great for business and leasure stays
Easy access and comfortable stay, I always look for a Holiday Inn first, when traveling. This will be a weekly stay throughout 2016.
May 23, 2016
Rated 5.0 out of 5.0 by csm113 excellent in comfort and cleanliness
Would recommend and will stay again. I think more of a variety for breakfast would be greatly appreciated by all guests. I have always had good stays at Holiday Inn Express.
May 20, 2016
Rated 3.0 out of 5.0 by janc5 no tv list - no follow through
The hotel was clean, internet was good, breakfast was good. I received a call the morning I was to check in. The man on the phone said they overbooked and wanted to know if I would take 2 queen beds instead of King. I agreed, as that is not a huge problem. He told me I would be compensated for extra points and I thanked him. I did not receive any extra points and I was did not even receive the 500 extra check in points for being a HI member that was also offered to me. The TV channels were all crossed off in the booklet in the room and I could not figure out any channels that I was looking for. I called the desk and asked for ABC and HGTV channels only so I'd find something to watch on those 2 channels and the desk girl gave me 2 channels that were completely wrong. I spend over a half hour looking for either of those channels and never found them. I went to sleep early.
May 2, 2016
Rated 5.0 out of 5.0 by Mit Niff Very nice
Great place...condition of the hotel was nice. Very clean and the staff was very attentive. I'm coning back
April 25, 2016
Rated 5.0 out of 5.0 by Brett O Great place to stay in Springfield/Jacksonville area
Great staff. Clean facility. My wife has asthma issues and she had no problem whatsoever with this hotel and our room.
April 25, 2016