Rated 4.4 out of 5 by 54
Rated 5.0 out of 5.0 by Tahoebrem4 Great Value
We stayed two nights. Nice newer hotel. Room felt clean and nice. Staff was friendly. Had to call an 800 # to get my wi-fi connected but it was easy. Wi-fi worked well in my room. Breakfast was great. I was surprised that there were so many choices. Would definitely stay here again. Walking distance to shops and restaurants. The only thing I didn't like was that the doors to the rooms were outside so you have to walk in the cold for breakfast because they have separate buildings for rooms and the office/lobby area. It was fine though. Felt it was a great value compared to the fancy hotels in this area. I paid less then half of what those hotels cost which allowed for us to do more activities. Plus no parking fees here unlike the other hotels!!!!
April 1, 2013
Rated 5.0 out of 5.0 by maggiez214 I will return on my next trip to South Lake Tahoe
Great place and great value! Rooms were very clean and I had a very positive experience. I stayed at some very average hotels in the area before and I regret not staying at this hotel sooner.
March 31, 2013
Rated 5.0 out of 5.0 by PAMo Great place to stay
We stayed here in mid-March for a weekend of skiing at the nearby ski areas.
The HI Express is nice, clean, and quiet - despite being only a couple of minutes walk from the restaurants, bars, and casinos. The room was equipped with a fridge, a microwave, and a coffee maker, so people staying for longer than a couple of days have the amenities to have food without having to eat out every night (also good if you have kids and you can give them a microwave snack).
The complimentary breakfast is good and a nice start to the day. If you're skiing and want to go to Heavenly, the gondola is just a couple of minutes walk away from the hotel. (The gondola station has lockers for rent, so you don't have to walk there in your ski boots - as I saw some people doing).
All in all, a nice place to stay and somewhere that I would definitely recommend.
March 22, 2013
Rated 5.0 out of 5.0 by dgebbs good value..great spa room
nice size spa/fireplace room to relax in after a night out..quiet area..great service..crowded breakfast area on the weekends...actually can say the room was better than our suite at harrahs...thanks
March 9, 2013
Rated 1.0 out of 5.0 by Mario74 Great service Horrible beds
I was truly disappointed in my stay at South Lake Tahoe. I have stayed at many Holiday Inn Expresses but this was the biggest disappointment. I realize this is a tourist resort area but why did I have to pay double for less? The day before,I was in another location with bigger rooms and 2 comfortable queen size beds and paid considerably less. Here, we had 2 double beds with mattresses that felt like waterbeds,they had so much motion!
With the hotel following the outdoorsy theme everything was open; you walked outside,into a cold elevator,onto a balcony to your room. This might be nice in the summer,but during the winter I find it inconvenient and cold!
Speaking of cold, who wants to leave a sauna/spa and walk out into the freezing air,onto the cold elevator to get to their room? So again,I paid more for less with a pool and sauna we couldn't use. If I'm In South Lake Tahoe again I will probably look for an enclosed hotel with amenities I can use.
In the previous hotel, we received a goodie bag in recognition of being a Priority Club Member,not here. Also ,there wasn't a computer available for clients to use in private,although Wi-Fi was everywhere!
As far as customer service,I must say the staff was very good. They did make you feel welcome. A service request was taken care of immediately The repair man also cleaned up after himself.
After a long drive across the state and through the mountains,I really needed a place to relax. It didn't happen here.
March 7, 2013
Rated 5.0 out of 5.0 by ESIII Standard of Comfort: Excellent
Appreciated the location and convenience of this hotel in the heart of South Lake Tahoe.
February 14, 2013
Rated 3.0 out of 5.0 by Janice789 Nice room but no view
I felt the hotel was over priced compared with other hotels.
I haved stayed in some wonderful places for quite a bit less. I was a little disappointed with the price after I saw the room. No indoor pool and the sauna/ whirlpool was not great.
February 6, 2013
Rated 5.0 out of 5.0 by tom514 Great location and most of all the Holiday Inn flag.
IN a place where mom and pop hotels dominate, the HI flag was a welcome. sight. True to nature this hotel was neat, clean and offered all the services you would expect from a national brand. The sauna was a great perc. The staff was always there to assist. Next time in Tahoe, there is no question I will be staying here. Thanks.
January 27, 2013
Rated 4.0 out of 5.0 by Calauria Excellent location and installation
Very well located, near restaurants, stores, supermarket and to ski/snowboard places. Very friendly staff, able to solve problems. Big rooms, big beds, big bathrooms. Space enough to put ski/snowboard gear without getting the whole place wet. Free parking, honest breakfast included in tariff. Only bad point is internet access that seems to be underdimensioned to the number of simultaneous guests accessing. Otherwise would be 5 stars in cost/benefit ratio. Strongly recommended.
January 10, 2013
Rated 5.0 out of 5.0 by RocLotus A nice place to unwind
Even though it is an exterior corridor property, the room was cozy and the water hot. The beds are little soft but still a great place to unwind.
December 6, 2012
Rated 4.0 out of 5.0 by jun12345 Comportable bed and great breakfast
We enjoyed staying here. Staffs were kind and nice and we liked the breakfast,. Thanks..
November 28, 2012
Rated 5.0 out of 5.0 by Apante56 Comfortable room and excelent service
I recomend this hotel. Service, people is excelente.
November 13, 2012
Rated 5.0 out of 5.0 by Peach Great Service
Our A/C did not work right. I called the front desk and within 10 min. everything was fixed.
November 5, 2012
Rated 5.0 out of 5.0 by GandJ South Lake Tahoe Motel
This facility is one of the nicest we have stayed in. The room was great, quiet and nestled in among the trees. It was a great place to stay with lovely staff at the front counter.
Very happy we stayed there.
October 22, 2012
Rated 3.0 out of 5.0 by probert Hotel
Hotel is very nice, but the breakfast was fair at best. The room was OK and the bed was fair, did not sleep well on that bed it needs to be a newer bed. Ice and soda was had to find and behind locked door. Price was high for what the hotel had to offer.
October 18, 2012
Rated 4.0 out of 5.0 by OldForester Decent bed, good service
Nice, quiet location. Liked the outside entry to the rooms, nice and quiet, well arranged, average HI Express breakfast, but Carrow's is next door if you want a big breakfast. Very disappointed they did not have an exercise room, which I was planning on using.
October 17, 2012