Rated 4.6 out of 5 by 141
Rated 4.0 out of 5.0 by Skull Nothing Exceptional
We will probably return to this location again, but some improvements are needed. At check-in, it's up to the desk clerk to satisfy any requests from the guest that are made during the reservation process. We requested a top floor room, but were put one floor below a pacer above us. We did not arrive late, but arrived early enough, between 2:30 and 3:00 so that we would have our request met. Pay attention when I specify top floor.
The room was comfortable and provided beach access. One light bulb, which I swapped with another,was burned out. The business chair (leatherette) was in need of replacement. Otherwise, the room was very clean and well-equipped.
The entire facility appeared to be properly maintained and staff was generally friendly.
Hopefully, the next time we book, the above will be corrected, especially floor request. S. Padre is in dire need of a good place to stay. We have stayed up and down the strip with unsatisfactory results. So far, the Holiday Inn Express has proven equal to the rest, but we want something better than average.
Next year will be a last chance.
October 27, 2014
Rated 5.0 out of 5.0 by Lopez77 Microwave
Well, we tried using our microwave and it wasn't working. We called the front desk and they quickly brought us a working microwave. Great customer care!! We stay there often and we never have a problem. This has been the only incident and it was taken care of within 30 minutes! My boyfriend and I love to stay here, it is quiet and relaxing!
October 24, 2014
Rated 5.0 out of 5.0 by Sr. Terry GREAT beds, helpful Staff
I had three of my granddaughters with us, Everything was sooo enjoyable. The room was fresh, large pool, friendly staff. Thank You
October 24, 2014