Rated 4.5 out of 5 by 107
Rated 4.0 out of 5.0 by Believe Room was not ready at check in and room was dirty
I made reservations but when I tried to check in a couple of minutes before check in time 3pm, my room was not ready. I was recieved a call around 4pm that my room was ready and when I walked in the room I found sand on the restroom floor and cereals on the sofa bed.
May 22, 2014
Rated 5.0 out of 5.0 by Minniegtz Awesome property
Awesome friendly staff, good breakfast, and the property was very clean!
May 21, 2014
Rated 2.0 out of 5.0 by saddened on anniversary will not stay again
DID NOT ENJOY MY STAY at all. did not give me the size bed that i requested and then tried to charge me for an upgrade afer first telling me the whole hotel was booked up.
May 12, 2014
Rated 5.0 out of 5.0 by Angie2515 Great weekend
The room was very clean, bed was very comfortable .the pool area was clean and very comforting . Variety of breakfast choices . The staff was excellent . My family and I had a great experience .
May 9, 2014
Rated 4.0 out of 5.0 by TCat1 A guys get-a-way...
We picked this spot looking to relax with warm weather, great food, and drinks. We were a bit disappointed, but not so much with the hotel.
The hotel was wonderful mon-thursday morning. Thursday night & Friday night...as more people started moving in...it was terrible with slamming doors all night long and you can hear it very well in the room. Not sure I'd return to the area but if I did I'd try a different place to stay just to have something to compare it to.
Over all it's a decent place to stay.
April 8, 2014
Rated 5.0 out of 5.0 by PK** Great stay!
We had a reservation at another hotel in the area, which turned out to be the worst room...so we asked at the Holiday Inn Express if there was any vacancy...amazingly, being spring break - with my IHG Platinum card, they immediately set us up in a suite...and were absolutely wonderful through our stay! The HIE was perfect, the staff was exceptional nice, especially Jacob, and the breakfast was great - love those biscuits!!!
April 8, 2014
Rated 5.0 out of 5.0 by TheArcher72 Great Family Vacation
Close proximity to the Gulf. Great staff and a good breakfast. We had a family suite and it was very nice the only recommendation that I have for the hotel is to fix the sleeper sofa in the room (216) - part of the support liner was torn and the mattress has seen way better days - lots of pokey springs. We ended up folding it back up so that it could be slept on like a couch. I still would recommend and stay there again however I would probably request a roll away bed instead of using the sleeper sofa.
April 1, 2014
Rated 5.0 out of 5.0 by Di/Keith Love the stay at this Hotel
Our stay there is exceptional great, we love the room, we love the
staff, we love the breakfast, we love the rates, have I said we love
to much, well we love this place.
January 15, 2014
Rated 5.0 out of 5.0 by south dakota outstandingly clean & great staff
What a great place to stay! My wife and I love it. Very cleanly and the staff are friendly and willing to help. The Jacuzzi whirlpool is hot and has good pressure. A great bang for the buck!
January 5, 2014
Rated 1.0 out of 5.0 by beach hound noise level
I could not get a room for a lower rate so I went ahead and paid more for this room than I would have normally. I would not stay in room 100 again. The noise was unbelievable. The back door was located just out side of the room and the people slamming the door sound like it was in our room. Along side the people talking going out the back door, it was almost impossible to get a good night rest. I really thought that a higher priced room would have been in a better place with less noise.
January 5, 2014
Rated 4.0 out of 5.0 by suzy1 clean and affordable
The room was clean and beds comfortable; in-room refrigerator was noisy and kept me awake until I unplugged it. Front desk clerk was very nice and helpful in recommending local restaurant. Will check on this property if ever in the area again.
January 1, 2014
Rated 5.0 out of 5.0 by mtzjessica29 GREAT!!
Had a great time staying at the Holiday Inn. Rooms are very clean and staff is great!
December 18, 2013
Rated 5.0 out of 5.0 by JAGDowntown Great hotel!
First time to SPI. I only booked this hotel based off the reviews. Every staff member was very friendly. Upgraded my room at no charge, as the hotel seemed quite empty (off season). Hotel is not on the beach, however the walk from hotel to beach is minimal, and feels safe. Nice pool area, and hot tub. Breakfast was nice, good variety (pancakes, eggs, bacon, yogurt, granola, pastries, etc). Good coffee bar. I actually wanted a cup of coffee after the breakfast are was closed (by a hour or so), and the coffee was cold. The kitchen lady offered (not me having to ask) to brew a fresh pot. The staff does a great job at keeping the hotel clean, and friendly. Free well lit parking. The only thing I would recommend to this hotel is consider using the breakfast area at more times of the day. It is a great big area but they keep the lights off all day/night. Maybe a k-cup coffee brewer in the public area for outside of breakfast hours (they do offer free in room coffee, but I am not a fan of the powder creamer and having to deal with smell of old coffee filters). Overall, a very great stay. First choice hotel when I return to SPI.
November 11, 2013
Rated 5.0 out of 5.0 by budgyboy Awesome stay
We had a wonderful time at the holiday inn express in south padre island! The staff was so nice and helpfull. The rooms were exceptionally clean and I love the soft pillows and comforters! The staff was always smiling and busy helping me as well as other guests. I highly recommend this hotel!
October 24, 2013
Rated 5.0 out of 5.0 by josie1 Clean hotel and great service
Our family booked a reunion at this hotel and everyone was very impressed with the customer service and the cleanliness of this hotel. We always use IHG hotels and this is by far the best one ever!ab
October 23, 2013
Rated 5.0 out of 5.0 by mtzjessica29 Great Service
I had a very good time at the Holiday Inn. The staff was very friendly. My room was clean I have stayed at other hotels and this one was the cleanest I have ever seen. Overall my experience was AWESOME!
October 23, 2013
Rated 5.0 out of 5.0 by DebArg30 Great Experience
Last minute book-in. A little pricey considering there were no special events going on, but the room was clean, nice, the service was great, & the breakfast was the best breakfast I've ever eaten at any hotel, love this place!! We will definitely be staying here again :)
October 16, 2013
Rated 5.0 out of 5.0 by Happycat Great room, comfortable bed
Comfortable bed, clean room, great location. A quick walk to the beach. The staff is so friendly. This was our second stay at this hotel, and both times we were very pleased. We would have liked a better breakfast, though. Not fond of the breakfast choices--eggs not very fresh, sausage greasy. Very good coffee, and we are pretty picky coffee drinkers.
October 16, 2013
Rated 5.0 out of 5.0 by bettyboop60 Always enjoy my stay here!
I have stayed at this Holiday Inn Express twice in the last few months for business and conferences. Both times I was extremely impressed with the staff and overall cleanliness of the hotel! I look forward to returning soon!
October 14, 2013
Rated 4.0 out of 5.0 by Jake13 Clean, comfortable - great hospitality
A clean and comfortable hotel. Standards maintained from one hotel to another. Staff really friendly and helpful. Nice pool area. Very close to the beach - just a short walk to the sand and pretty much next to Clayton's and across the road from the Turtle Rescue and not far from the Bird Sanctuary and Observation. Location is perfect to catch the Wave bus. Appreciated the washer and dryer.
October 11, 2013
Rated 5.0 out of 5.0 by oneusahockey South Padre Island stay
Excellent hotel. Room smelled clean and looked clean. The choice of soft or firm pillow was an excellent idea. Highly recommend hotel to anyone. Thanks for the great stay!
October 7, 2013
Rated 5.0 out of 5.0 by Gator78516 Exceptional
Took my family out and had a very relaxing time. Staff were very helpful and caring to all our needs! Outside pool very refreshing. Rooms clean and roomy!
September 25, 2013
Rated 5.0 out of 5.0 by Jorge1303 Great help from manager
We went to the biz centre to scan a document but the printer was not working. The manager happy let us use her computer to print and later scan our document.
September 23, 2013
Rated 4.0 out of 5.0 by janie58 great service, friendly staff
we decided to take our vacation after the labor day holiday and so the hotel was nice an quiet, breakfast was good and the staff was really friendly and attentive to our needs.
September 12, 2013
Rated 5.0 out of 5.0 Kids loved the pool, access to the beach...
I stayed at the Holiday Inn for two nights with my husband, 18 yr old son, 6 yr daughter, and 4 yr daughter.
My kids loved, loved, loved the pool. They spent enough of thier time there whenever we were not at the beach. We liked the beach access. Its close enough to walk to and then you can rinse off at the Holiday Inn property.
Its great that there are bathrooms outside by the pool.
The service was really friendly and overall we just had such a great time and enjoyed our stay at the Holiday Inn. They offered the best price we could find on the internet at short notice. :)
September 10, 2013
Rated 4.0 out of 5.0 by readerregular What a wonderful place
Team Holiday Inn SPI,
Thank you for a fabulous stay between 08/27 and 09/02. I love the location of the hotel, the amenities, and the room (the Jacuzzi was a big hit).
I would highly recommend your hotel to friends visiting SPI, and you can expect to see me again soon.
Keep up the good work.
September 5, 2013
Rated 3.0 out of 5.0 by tn256 Not so good as last year
This was the second time we stayed at this hotel for summer vacation. Last year we stayed during peak time and the staff was on top of their game. This year however, even though the hotel was pretty much empty (last week of August), our room had a bullet crack on the window and no lamps at all. The pool all filthy with bugs all the time, really disgusting. Not sure we will be back next year. The only thing really good about this stay was the price :)
September 2, 2013
Rated 5.0 out of 5.0 by maya28 comfotable atmosphere and family friendly
Had a great time staying during our stay. I expected a better breakfast.
August 28, 2013
Rated 5.0 out of 5.0 by Crys Service
Maria was VERY helpful in saving our mini vacation! Due to being busy and not paying attention, I reserved the wrong dates! So when we showed up on the wrong day, she found us a room on a busy pre-weekend for the price quoted and made sure that our stay was nice! So kudos to you, Maria!! We appreciate your hospitality and sincere concern for a stressed out mom!!
August 27, 2013
Rated 5.0 out of 5.0 by Chileman Great hotel to stay at
This was my first stay at this property and I enjoyed it very much. The only thing I would do different is not check in on a Sunday. The lobby was taken over by people who didn't speak English. They had all the baggage carts loaded and sitting in the lobby before they checked in. They blocked the entrance to the lobby by forming a line to check in. It was difficult to get through the lobby with all this and using a cart was out of the question.
This staff is first class. Everything I asked them for was promptly addressed to my satisfaction.
August 25, 2013