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Rated 4.5 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Clean hotel and great service Our family booked a reunion at this hotel and everyone was very impressed with the customer service and the cleanliness of this hotel. We always use IHG hotels and this is by far the best one ever!ab October 23, 2013
Rated 5.0 out of 5.0 by Great Service I had a very good time at the Holiday Inn. The staff was very friendly. My room was clean I have stayed at other hotels and this one was the cleanest I have ever seen. Overall my experience was AWESOME! October 23, 2013
Rated 5.0 out of 5.0 by Great Experience Last minute book-in. A little pricey considering there were no special events going on, but the room was clean, nice, the service was great, & the breakfast was the best breakfast I've ever eaten at any hotel, love this place!! We will definitely be staying here again :) October 16, 2013
Rated 5.0 out of 5.0 by Great room, comfortable bed Comfortable bed, clean room, great location. A quick walk to the beach. The staff is so friendly. This was our second stay at this hotel, and both times we were very pleased. We would have liked a better breakfast, though. Not fond of the breakfast choices--eggs not very fresh, sausage greasy. Very good coffee, and we are pretty picky coffee drinkers. October 16, 2013
Rated 5.0 out of 5.0 by Always enjoy my stay here! I have stayed at this Holiday Inn Express twice in the last few months for business and conferences. Both times I was extremely impressed with the staff and overall cleanliness of the hotel! I look forward to returning soon! October 14, 2013
Rated 4.0 out of 5.0 by Clean, comfortable - great hospitality A clean and comfortable hotel. Standards maintained from one hotel to another. Staff really friendly and helpful. Nice pool area. Very close to the beach - just a short walk to the sand and pretty much next to Clayton's and across the road from the Turtle Rescue and not far from the Bird Sanctuary and Observation. Location is perfect to catch the Wave bus. Appreciated the washer and dryer. October 11, 2013
Rated 5.0 out of 5.0 by South Padre Island stay Excellent hotel. Room smelled clean and looked clean. The choice of soft or firm pillow was an excellent idea. Highly recommend hotel to anyone. Thanks for the great stay! October 7, 2013
Rated 5.0 out of 5.0 by Exceptional Took my family out and had a very relaxing time. Staff were very helpful and caring to all our needs! Outside pool very refreshing. Rooms clean and roomy! September 25, 2013
Rated 5.0 out of 5.0 by Great help from manager We went to the biz centre to scan a document but the printer was not working. The manager happy let us use her computer to print and later scan our document. September 23, 2013
Rated 4.0 out of 5.0 by great service, friendly staff we decided to take our vacation after the labor day holiday and so the hotel was nice an quiet, breakfast was good and the staff was really friendly and attentive to our needs. September 12, 2013
Rated 5.0 out of 5.0 Kids loved the pool, access to the beach... I stayed at the Holiday Inn for two nights with my husband, 18 yr old son, 6 yr daughter, and 4 yr daughter. My kids loved, loved, loved the pool. They spent enough of thier time there whenever we were not at the beach. We liked the beach access. Its close enough to walk to and then you can rinse off at the Holiday Inn property. Its great that there are bathrooms outside by the pool. The service was really friendly and overall we just had such a great time and enjoyed our stay at the Holiday Inn. They offered the best price we could find on the internet at short notice. :) September 10, 2013
Rated 4.0 out of 5.0 by What a wonderful place Team Holiday Inn SPI, Thank you for a fabulous stay between 08/27 and 09/02. I love the location of the hotel, the amenities, and the room (the Jacuzzi was a big hit). I would highly recommend your hotel to friends visiting SPI, and you can expect to see me again soon. Keep up the good work. Cheers! September 5, 2013
Rated 3.0 out of 5.0 by Not so good as last year This was the second time we stayed at this hotel for summer vacation. Last year we stayed during peak time and the staff was on top of their game. This year however, even though the hotel was pretty much empty (last week of August), our room had a bullet crack on the window and no lamps at all. The pool all filthy with bugs all the time, really disgusting. Not sure we will be back next year. The only thing really good about this stay was the price :) September 2, 2013
Rated 5.0 out of 5.0 by comfotable atmosphere and family friendly Had a great time staying during our stay. I expected a better breakfast. August 28, 2013
Rated 5.0 out of 5.0 by Service Maria was VERY helpful in saving our mini vacation! Due to being busy and not paying attention, I reserved the wrong dates! So when we showed up on the wrong day, she found us a room on a busy pre-weekend for the price quoted and made sure that our stay was nice! So kudos to you, Maria!! We appreciate your hospitality and sincere concern for a stressed out mom!! August 27, 2013
Rated 5.0 out of 5.0 by Great hotel to stay at This was my first stay at this property and I enjoyed it very much. The only thing I would do different is not check in on a Sunday. The lobby was taken over by people who didn't speak English. They had all the baggage carts loaded and sitting in the lobby before they checked in. They blocked the entrance to the lobby by forming a line to check in. It was difficult to get through the lobby with all this and using a cart was out of the question. This staff is first class. Everything I asked them for was promptly addressed to my satisfaction. August 25, 2013
Rated 5.0 out of 5.0 by Comfortable room and great service. Staff was wonderfully friendly and professional. The room was extremely clean and fresh. The batteries for the TV remote were low but maintenance came by quickly and took care of that! The breakfast was varied and good--my son really enjoyed the variety offered! I wish I would have gotten the name of a young lady working the breakfast area. She was always smiling while replenishing the food. The family had a great experience at the hotel and will return if we have the opportunity to do so. Thank you for a great three days! August 25, 2013
Rated 5.0 out of 5.0 by Great location to beach! We had a very nice, clean and comfortable stay in S. Padre. Thank you for the great service and excellent location! August 25, 2013
Rated 5.0 out of 5.0 by Great service excellent staff Me and my family stayed at this hotel recently for our Summer 2013 vacation. It was our first time staying at this Holiday Inn Express. Our check in went smoothly despite our late arrival. Our room was clean, and the ac was working perfectly. The beds and pillows were very comfy. We enjoyed the short walk to the beach. They do have a shower by the pool to rinse off. The pool was well maintained. The front staff was always friendly and helpful. I also used the washer and dryer on site. The washers seemed to be filled with sand at times but I wasn't too concerned since you are at the beach. Breakfast was not as great as I would like. I have stayed at other hotels where the breakfast selection and quality is much better. The pancakes are very rubber like and have no taste. You do have other choices and the menu varies. But that area is the only area I would suggest for improvement. We preferred to go down the street and buy breakfast tacos instead. Other than that the property is excellent and I would stay there again. I would also recommend it to others. Another great bonus...they let me stay in a little late since I was an IHG rewards member on my day of check out. Thank you so much for that since we went out fishing the night before and came in really late. August 22, 2013
Rated 5.0 out of 5.0 by Great experience Great service. Clean Holliday Inn I have been too August 21, 2013
Rated 5.0 out of 5.0 by R n R Very clean room, which is important for this travel agent. Didn't try the breakfast. About 2 blocks from public beach which did get crowded but you can drive just a bit from the hotel for privacy. I was there to relax & unwind & I did. I just wish I could have stayed longer. August 19, 2013
Rated 5.0 out of 5.0 by Before school starts weekend bash My teenage sons and I traveled to SPI for a last summer getaway before heading back to school. We had a great time, and the HI was part of that, The room was spacious and very clean. Comfortable and accommodating. I ordered a roll away bed for one of the boys and they were impressed with the comfort. The close location to the beach was a bonus. I will be coming back to SPI and certainly will be reserving a room here again. PS the breakfasts were good also!. August 13, 2013
Rated 3.0 out of 5.0 by Nice hotel, lousy staff Expecting the usual Holiday Inn Express courtesy upon arrival, we were sorely disappointed that we were treated rather rudely until the desk clerk noticed we were priority club members. Also, their policy of making guests wear, or at least carry on their persons, wrist bands, is rather unusual and a huge inconvenience. It diminishes the resort experience. We have stayed at larger, five-star resorts and never have had to do such. Advertising suggested that the hotel was within walking distance from the beach, which, technically, it is, but when one considers that what you would have to bring with kids, the distance was a hindrance to enjoyment. One positive, the outdoor pool was nice and refreshing, large enough for the numerous families who came out to enjoy it in the evening. August 13, 2013
Rated 1.0 out of 5.0 by crowded room and uncomfortable we did on reservation online when we got to the hotel they told us that we got a what ever room was left so the room that was left was smoking room and was very crowded overall we were not satisfied we paid so much for 3 days and we were not comfortable August 10, 2013
Rated 5.0 out of 5.0 by nice and clean very good breakfast, clean rooms, nice pool, and in general the staff was very nice and polite, I always appreciate spanish speaking straff August 4, 2013
Rated 5.0 out of 5.0 by Awesome stay I stayed with my husband and 2year old. We stayed only one night. Everything was beutiful and clean. Staff were very friendly . The beach is on a walking dstance. We went and came back walking. There is a shower outside as u enter the pool that helped s clean up the sand off before getting into the pool or the hotel. We rested well and had an awesome stay overall. We visited the turtle center and the byrd watch that is just crossing the street, at the most its a block away. August 3, 2013
Rated 4.0 out of 5.0 by Comfortable bed and clean room We did enjoy our stay at the Holiday Inn Express S. Padre Island; however, I'm not satisfied that the value was equal to the cost. I recognize that we were in a very tourist oriented location. It was too noisy, particularly at night, with youngsters up and down the halls and elevators at all hours and adults talking loudly in the halls at night. Our rooms were never serviced until very late in the day. The second day we were there we had to set in the lobby for thirty minutes while our room was being serviced after 4:00pm. Breakfast was good but ran short on some choices well before 9:00am. I'm sure that we will stay here again but I do believe that it will be when school is in session next time. August 3, 2013
Rated 5.0 out of 5.0 by Friendly staff & great value! Will be a repeat customer! After doing research & reading reviews I decided to reserve our room at the Holiday Inn Express. It's located in an area not so congested with other hotels/resorts so it was perfect. The staff is very friendly, helpful & always professional. I think the only thing I could maybe complain about was the sleeper sofa in our room, it was kinda lumpy. We didn't even address the issue with the front desk because afterall it's a sleeper sofa not a true bed. Overall our experience was excellent!! I have recommended this location to a few friends already & plan on staying here again. August 2, 2013
Rated 5.0 out of 5.0 by Very good services It was a family vacation and the rooms and services made our stay great. Would recommend the hotel to others. August 2, 2013
Rated 5.0 out of 5.0 by Great Hotel Very nice hotel, walking distance to the beach, breakfast was enjoyable. Rooms are clean and roomy. Beds are comfy. Everyone is very nice. Would stay there again. August 1, 2013
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