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Rated 3.9 out of 5 by 185 reviewers.
Rated 2.0 out of 5.0 by Suprisingly disappointed I stay at Holiday Inn for all of my business travel because of the consistency of quality. This Holiday Inn was run down, had many small issues that cumulatively added up to a negative experience. When I brought an issue to the staff they promised action and did not deliver. When that was mentioned I was told about how busy they were and they just forgot. Of the 13 Holiday Inn's I have stayed at this year, this was by far the worse in appearance and customer service. August 23, 2014
Rated 4.0 out of 5.0 by Great staff, unfortuante that they have to work at this holiday inn. This holiday inn did not meet my holiday inn expectations at all. I've stayed in over 10 in the past two years from Maine to NJ, and I've never been as unsatisfied with the overall comfort level of the room. The "king suite" felt like it was really stuffed into a room that was too small. The bed was definitely not a king (in either of the rooms they placed us in) and even the layout of the room was just tacky. The comfort level of the bed was unbelivable; it felt and looked like it was 10 years old. If it were my choice, I would choose to not stay here again. The staff was beyond excellent, but this hotel was not up to value. August 22, 2014
Rated 5.0 out of 5.0 by Nice Hotel Choice in Portland The Holiday Inn in Portland is a great and inexpensive option for families visiting Portland or passing through on the way to the Maine coast. My son, and dog, both loved the hotel! August 19, 2014
Rated 5.0 out of 5.0 by Good time had by all Decided at 47 & 48 (myself/girlfriend) she wanted me to see the ocean~get away for a day. Our only issue was finding a room for 4 adults & 2 kids..I did some shopping around & came up with your hotel. GLAD WE DID!!! Not knowing area had little trouble navigating around; Little farther from ocean than I was hoping for but got 1 room with 2 beds, fold out couch & ALL KINDS OF ROOM!!! Everything very neat & clean. Front desk staff was A+++. The pool was a real plus with 3 & 14 year old's~they loved it!! There is anything you want within a short distance~stores everywhere!!! Will absolutely look for Holiday Inn Express for any other little trips we decide to take!!! 5 STARS IN MY BOOK!!!!! August 18, 2014
Rated 3.0 out of 5.0 by Great staff! Location is great, very close to mall and restaurants and not far from Downtown. Room should be updated, it was a little worn and in need of repair. August 18, 2014
Rated 4.0 out of 5.0 by buisness Priced right and fairly close to Downtown Portland. Nice Hotel Great Staff August 18, 2014
Rated 5.0 out of 5.0 by Lovely hotel good value for money We stayed at this Holiday Inn for three nights. I found the hotel to be comfortable, the breakfast to be great and overall it was a pleasant experience. We had a suite so overall the room was lovely. My only complaint would be the bed. It was in need of an upgrade. We used the pool, which was great. I would definitely go back to this hotel in the future. August 16, 2014
Rated 4.0 out of 5.0 by The room was very spacious and I enjoyed having the kitchenette countertop and ceramic plates and cups etc The only vacancy was a suite equipped for handicap guests so it was a bit too roomy for two people overnight but the view and balcony was very nice. August 16, 2014
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