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Rated 3.9 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Great service. This hotel has the following plus's for me. Comfortable beds and pillows, dark room for sleeping and it's located in a quiet area. The overall appearance of the room was excellent. The staff was really friendly yet professional from the front desk to housekeeping. Breakfast is amazing the area is clean and organized and there is plenty of seating. Its about a five minute drive to the Portland Waterfront. We really enjoyed our stay. August 28, 2014
Rated 5.0 out of 5.0 by Very Comfortable and clean We stayed overnight for a wedding that was being held at the Marriott. We were very pleasantly surprised by the Holiday inn Express. Very comfortable bed and room. Very large and spacious. Very clean. We did not participate in the breakfast as we had other plans but the lobby had great coffee. August 28, 2014
Rated 4.0 out of 5.0 by hotel stay spent 2 nights in s. portland with family. rooms were fine, refigerator you could not adjust the coldness. should be a sink near micro and frigerator. towels ran out in the pool area and we told an attendent. didn't care that 22 kids were allowed in at the same time, all yelling an dscreaming. was to much for us, we left. hot coffee is available but they dind't always have covers for them. riding in the elevator we spilled some-an attendent saw it and radioed to front desk. staff was great, roooms were great. flying planes overhead were noisy at times. rooms were not ready at arrival. we came back 2 hours later. August 27, 2014
Rated 5.0 out of 5.0 by Great Stay at Holiday Inn Great Stay , comfortable and very good Service. Enjoyed the time during stay. feel safe. August 24, 2014
Rated 2.0 out of 5.0 by Suprisingly disappointed I stay at Holiday Inn for all of my business travel because of the consistency of quality. This Holiday Inn was run down, had many small issues that cumulatively added up to a negative experience. When I brought an issue to the staff they promised action and did not deliver. When that was mentioned I was told about how busy they were and they just forgot. Of the 13 Holiday Inn's I have stayed at this year, this was by far the worse in appearance and customer service. August 23, 2014
Rated 4.0 out of 5.0 by Great staff, unfortuante that they have to work at this holiday inn. This holiday inn did not meet my holiday inn expectations at all. I've stayed in over 10 in the past two years from Maine to NJ, and I've never been as unsatisfied with the overall comfort level of the room. The "king suite" felt like it was really stuffed into a room that was too small. The bed was definitely not a king (in either of the rooms they placed us in) and even the layout of the room was just tacky. The comfort level of the bed was unbelivable; it felt and looked like it was 10 years old. If it were my choice, I would choose to not stay here again. The staff was beyond excellent, but this hotel was not up to value. August 22, 2014
Rated 5.0 out of 5.0 by Nice Hotel Choice in Portland The Holiday Inn in Portland is a great and inexpensive option for families visiting Portland or passing through on the way to the Maine coast. My son, and dog, both loved the hotel! August 19, 2014
Rated 5.0 out of 5.0 by Good time had by all Decided at 47 & 48 (myself/girlfriend) she wanted me to see the ocean~get away for a day. Our only issue was finding a room for 4 adults & 2 kids..I did some shopping around & came up with your hotel. GLAD WE DID!!! Not knowing area had little trouble navigating around; Little farther from ocean than I was hoping for but got 1 room with 2 beds, fold out couch & ALL KINDS OF ROOM!!! Everything very neat & clean. Front desk staff was A+++. The pool was a real plus with 3 & 14 year old's~they loved it!! There is anything you want within a short distance~stores everywhere!!! Will absolutely look for Holiday Inn Express for any other little trips we decide to take!!! 5 STARS IN MY BOOK!!!!! August 18, 2014
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