Rated 4.1 out of 5 by 332
Rated 3.0 out of 5.0 Never again!
This HIE has only its location going for it!
The room was fine, but as another reviewer stated, there were issues with the toilet.
For the second time in a month (another HIE location), the determining factor in our resolve to NEVER stay at another HIE was the personnel. To be greeted by one with double rings in his nose was gross to say the least, and Front Desk personnel should be able to answer questions with other than "I don't know".
But it was the breakfast personnel who took the cake. He obviously hated his job and it showed in his attitude toward guests. Obvious disgust and acrid comments were totally uncalled for. Our last morning found us breakfasting in our room simply to avoid him.
Someone should pay attention to the hires at HIE. More hands-on attention from the owner is badly needed re the personnel.
July 5, 2015
Rated 5.0 out of 5.0 by Abreak4U A dream come true.
It's been a life long dream to tour this town and now thanks to the hotel I've accomplished it. After touring the town and the Old Harbor, a must see, I retreated to my hotel room for some much needed R&R. I need to go back. Thanks for everything.
July 3, 2015
Rated 5.0 out of 5.0 by PirateTraveler Wonderful stay before flying home.
Comfortable bed in a cool, quiet room was perfect for our family before catching an early flight home.
July 3, 2015
Rated 5.0 out of 5.0 by fasteddie64 helpful service beyond normap for customer
Great customer service..beyond the normal customer service
July 2, 2015
Rated 5.0 out of 5.0 by Junctiongirl A few days in South Portland
Aside from the outside construction to upgrade the entrance of the this Holiday Inn Express, our stay there was flawless.
July 2, 2015
Rated 5.0 out of 5.0 by TimCH13 Great Hotel In a Great Location
The hotel is reasonably close to the interstate yet tucked into a wooded location. It is a newer and well maintained property but the front desk staff appeared to be college students and they were not as courteous as they could be. I would expect a better greeting from the front desk. Once we were checked in, everything else was exceptional. The room/suite was well furnished, comfortable, and clean. All of the expected amenities were provided and the hotel was quiet despite being full. The hotel is within a short driving distance of Portland and the coast while providing seclusion away from traffic and busy areas. The breakfast room was spacious with plenty of seating. While we didn't use them, the fitness center and pool were exceptional in their appearance. I would recommend this hotel to anyone traveling in the area despite the front desk staff
July 1, 2015
Rated 5.0 out of 5.0 by Frenchie33 Portland Visit
The only thing I would change at the breakfast session would be the eggs. I prefer fresh eggs over the ones made. The pool was too cold for my liking.
June 30, 2015
Rated 5.0 out of 5.0 by DanielO47 great stay
Really enjoyed the hotel. Room was great, staff were very helpful and were able to address all our needs
June 23, 2015