Rated 4.2 out of 5 by 561
Rated 5.0 out of 5.0 by MEH1 Comfortable room
Clean and comfortable room. Had coffee maker for the morning. Bed very clean and comfortable.
May 21, 2016
Rated 5.0 out of 5.0 by Verified Reviewer 床铺舒适，服务一流
Good, good, Good,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流,床铺舒适，服务一流
May 18, 2016
Rated 3.0 out of 5.0 by becks44 next to airport, very convinent.
A little expensive for a one night stay. very quite, my room had lights shinning through the windows.
May 17, 2016
Rated 4.0 out of 5.0 by WallstreetMC Good hotel in great location but should be lower price
2nd time I've stayed in this hotel, and will probably stay again. The location is great, there is a small gym, a small hot tub and the beds are very comfortable.
Price needs to be reduced as I think this is quite expensive for a Holiday Inn Express.
Towels need to be improved, they are very thin and small.
Staff are exeptional, very good.
I can recommend this hotel.
May 16, 2016
Rated 1.0 out of 5.0 by DKR1969 Unacceptable reservation policy
The Holiday Inn Express SFO “North” is on South Airport Blvd, South San Francisco, while the Holiday Inn Express SFO “South” is on Bayshore Hwy, Burlingame. Clearly, having the North hotel on the South blvd in South San Francisco is a very unfortunate and confusing name choice.
As an out-of-towner, I confused the two hotels. I needed to be at the South hotel because the convention I was attending. Being at the North hotel made it impossible to go back to the room easily and was very inconvenient on a quick business trip. After realizing my mistake, I called both the Intercontinental help desk and the hotel manager at the Holiday Inn Express SFO North. Neither was willing to switch my reservation. I offered to pay a penalty and only wanted to change between hotels within the same company. The desk manager at the North hotel was very unprofessional and eventually hung up on me. They never responded to repeated calls. I can think of no other “hospitality” industry that would treat their guest with such disregard.
May 13, 2016
Rated 5.0 out of 5.0 by tanstaafl2 Convenience to Airport
Close to San Francisco airport with good quality rooms and regular airport shuttle service.
May 13, 2016
Rated 1.0 out of 5.0 by rideleader worst Holiday Inn Express ever
We have stayed at many HIE in the past. This one touted that it was recently renovated. If it was It was not very recent. Service was poor, food only average,
May 13, 2016
Rated 4.0 out of 5.0 by Mountain Man33 Clean and Comfortable as you would expect.
Over all the stay was very pleasant. The shuttle service to the Hotel from the Airport was very unpleasant.
May 10, 2016