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Rated 4.2 out of 5 by 278 reviewers.
Rated 5.0 out of 5.0 by Spacious room, great breakfast! Comfortable bed, clean hotel. Very friendly and courteous staff made our stay here wonderful. September 23, 2014
Rated 4.0 out of 5.0 by Pleasant stay We arrived in the AM and Tess at the front desk was able to get us an early check in. She was very friendly and helpful with directions. The room was clean and very spacious and a comfortable bed was a plus. Hotel location is close to Hwy, gas stations & McDonalds next door. Breakfast is very good with lots of choices. September 23, 2014
Rated 5.0 out of 5.0 by excellent park-and-fly hotel Stayed as part of a park-and-fly package ... this is the second time i've used the hotel for this purpose, and would use it again ... staff is very good, rooms are very clean and service to the airport was excellent September 17, 2014
Rated 5.0 out of 5.0 by Great spot I have stayed at this location more than 100 nights over the yea5trs before I retired this year. This is still the place we stay when we come to town for our baseball games. The staff is always friendly and helpful... going out of their way to make sure we are comfortable. My only gripes are that they do not carry the Giants games on their TV system and they have stopped having fresh baked, warm cookies in the afternoon... ;-( September 15, 2014
Rated 5.0 out of 5.0 by Clean modern room near the airport This is the second time that I stayed in this hotel. Both times I found the room to be clean, quiet and modern. It is close and convenient to the airport and the shuttle service is reliable. September 13, 2014
Rated 5.0 out of 5.0 by Convenient, good service, nice facility Good choice for access to San Francisco International Airport. September 11, 2014
Rated 4.0 out of 5.0 by Excellent Representation of Holiday Inn Express Brand Every Holiday Inn Express should be modeled after this one. Quiet, super clean, great TV options, able to totally relax and get rest for my long flight the next day. The only thing that could have been better was breakfast options, but I cannot complain as I got fed and was on my way quickly. Great job September 11, 2014
Rated 5.0 out of 5.0 by Great hotel near the airport Loved the hotel, stayed on a 10 hour layover recently. Got good quality of sleep with a comfortable bed and pillows and air con that worked well. Staff were very friendly and attentive. Experience at the hotel could not have been better. The shuttle runs every 30 minutes and the Holiday Inn is the last stop so just be mindful of that if you have a lot of luggage. Additional/bigger buses would be an avantage. September 7, 2014
Rated 4.0 out of 5.0 by Satisfactory This is not the first time I stayed at this property. My wife and a I use it to stay over nite to fly out of San Francisco International Airport on early morning flights and to park our car while we are gone. My primary complaint is that the investors in this property continue to raise the prices for park and fly.I suppose it is based on the season of the year. However, I would consider a break for the repeat guests to show appreciation. September 7, 2014
Rated 5.0 out of 5.0 by Great Stay in San Francisco Super friendly staff made this a great stay. The hotel is very comfortable and convenient to San Francisco. September 4, 2014
Rated 5.0 out of 5.0 by Business and Vacation -comfortable room -very friendly and helpful staff -easy access to the city with BART using the shuttle September 2, 2014
Rated 5.0 out of 5.0 by Sets the gold standard, earns the Holiday Inn name This Holiday Inn Express sets the standard by which all other hotels can be judged. It excels in each of the most important aspects of hotel hospitality: 1. Hotel and room cleanliness - the rooms and facilities are cleaned and maintained to perfection. Everything looks and works like new. 2. Super comfortable - guest rooms and bathrooms are spacious and allergy free with comfortable chairs and mattress, no heavy draperies, good blackout curtains and a quiet environment to assure a restful sleep. 3. Attentive, courteous staff - takes care of any issues promptly. I am a long time Platinum member and this is the hotel I stay at when I am in the San Francisco area. September 2, 2014
Rated 5.0 out of 5.0 by Great Front Desk Decided to stay here for a night instead of driving home when my company decided to throw a late night party nearby. Came early before check in time and was involve by front desk Tess that my room wasn't available. No problem for me as I didn't request or mention in my reservation that I will be checking in early. After a couple minutes of waiting around Tess manage to have a room ready for me. Very impressive of how she manage to get me a room before general check in time when I didn't even request for it until I showed up at the inn. Great service by her overall. Only thing lacking was the lack of variety of breakfast. The orange juice in the machine tasted very bad. Taste like tons of water mix with a small amount of orange juice. But overall the experience I received from Tess was great. Will come back again for excellent customer service September 1, 2014
Rated 5.0 out of 5.0 by Great place to stay near San Francisco This location is about 10-15 min from San Francisco. What does this mean? Positive- 1. cheaper parking at the hotel 2. nice breakfast to start your day 3. VERY close to the airport- No headaches getting start in traffic during commute hours 4. USUALLY, but not always less expensive rates (if there's a big convention in town, this is still the most affordable, but it might cost you twice as much) Negative- 1. You are 10-15 min from the San Francisco. So, you need a car. But is this really negative? If you are planning to travel but bus- yes. Overall, a great place to stay if you are planning to visit San Francisco and the surrounding area. August 29, 2014
Rated 5.0 out of 5.0 by Estadia totalmente confortable Mi expectativa fue cubierta y logre estar confortable en mi habitacion, en los ambientyes del hotel, y aprovechamiento y uso de las instalaciones anexas al dormitorio ny sus mibiliario. Si en el futuro tengo la oportunidad de estar por San Francisco en iguales circinstacioncias estoy seguro que aprovechare este hotel como mas conveniente . Su situacion con San Francisco en muy cercana e igualmente con los ectores y areas de vistas a sitios comerciales y de negocios. August 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. I had a good night stayed at this hotel. Clean room, comfortable bedand good breakfas. August 27, 2014
Rated 5.0 out of 5.0 by Great service Overall excellent!staff were friendly,room are clean housekeeping did a great job for helping us with the fridge August 25, 2014
Rated 5.0 out of 5.0 by Excellent staff and room However, shuttle drivers did not care to even look for passengers at the airport stand let alone wait for passengers. We had to wait for an hour before we got pick up. August 25, 2014
Rated 5.0 out of 5.0 by Helpful front desk staff, comfortable beds This hotel met our needs for our recent vacation to San Francisco. The front desk staff was very helpful to us booking tours etc. The shuttle bus to the airport was convenient as was close location to rental car facility. Would've liked to have had a pool to use however. August 23, 2014
Rated 4.0 out of 5.0 by Good quality hotelclose to the airport Clean and comfortable hotel which is close to the hotel and with a convenient shuttle bus. Rooms are clean and well equipped. Breakfast was nice and with a good selection of items. I didn't have a car, however, and there are very limited options for evening dinner. August 23, 2014
Rated 5.0 out of 5.0 by a bad day turned around. A flat tire; no spare; then having to deal with AVIS's customer "lack-of-service", plus heavy traffic; they were all Ingredients of a stressful day. That is, until I arrived at the INN: Nia at the front desk put the mornings events into the 'rear-view mirror'. The staff got me into my clean and well appointed room with a smile; They assisted me to find the best and closest dinning locations; all while making me feel like they enjoyed the opportunity to serve me, the customer. The following morning started with a nice breakfast and more CUSTOMER CARE; more smiles. This will be my SFO (San Francisco Airport) hotel for years to come. To the staff; Thank you for exceptional care. August 23, 2014
Rated 5.0 out of 5.0 by Always my place when using SFO I have stayed here several times and never been disappointed. When I need a park-sleep-fly hotel, this is my go to place. I intend to continue using this excellent hotel and enjoying the first class service. August 21, 2014
Rated 5.0 out of 5.0 by LOCATION PERSONABLE STAFF,CLEAN COMFORTABLE ROOMS. NEAR AIRPORT AND BART August 16, 2014
Rated 5.0 out of 5.0 by great hotel nice staff, clean and comfortable room. small fitness facility and pool. August 16, 2014
Rated 5.0 out of 5.0 by conveniently located / excellent staffs Close to SFO, easy access to SF downtown using BART (?) from SFO. Shuttles are crowded. Kind and helpful staffs. Room was clean but the bed was too soft (personal preference). August 15, 2014
Rated 5.0 out of 5.0 by Great park and fly hotel at SFO 14 day covered parking in a secure environment... good value August 14, 2014
Rated 5.0 out of 5.0 by Great staff and hotel Just what you need from a long haul flight ! Right into welcome and comfort. Will be back. Much better standard and cleanliness than the Holiday Inn, downtown. August 14, 2014
Rated 5.0 out of 5.0 by Great stay Easy to check in. Comfortable bed. Clean room. We actually change hotels because the other was way to dirty. This hotel fit the bill. August 14, 2014
Rated 5.0 out of 5.0 by Convient airport location Hotel was very nice. Clean rooms and good breakfast. Located minutes from the airport. August 9, 2014
Rated 4.0 out of 5.0 by Noisy The rooms are not quiet at all and the towels in the bathrooms are extremely hard. Beds are too soft. Pillows too small. August 6, 2014
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