Rated 4.1 out of 5 by 242
Rated 5.0 out of 5.0 by wearytraveler10 Guest service beyond compare!
As a frequent guest of this Holiday Inn Express, I have gotten to know the staff on a personal basis so it comes as no surprise when I read the exemplary reviews about the service guests receive.
Take Tess, the front desk associate, who anticipates your every need before you even ask. Fran- who will astound you with her friendly exuberance and knowledge of the bay area. John- the front desk supervisor who means it when he says he will make your stay right. And of course Raj, the General Manager, providing the guiding hand and command and control that keeps this hotel running smoothly.
Last but not least, housekeeping queen Hortencia, sees to it that every room is absolutely spotless commanding a troop of housekeepers back and forth from floor to floor every single day.
This Holiday Inn Express is a case study in efficiency and execution and it shows!
September 27, 2014
Rated 5.0 out of 5.0 by Mazza8888 Good night's sleep
Convenient for a stopover en route to New Zealand, close to the airport and downtown San Francisco for sightseeing. Very helpful staff and comfortable room.
September 25, 2014
Rated 5.0 out of 5.0 by anchik17 Spacious room, great breakfast!
Comfortable bed, clean hotel. Very friendly and courteous staff made our stay here wonderful.
September 23, 2014