Rated 4.2 out of 5 by 381
Rated 5.0 out of 5.0 by dexxan Friendly Staff, Clean Rooms
Friendly Staff, clean rooms, close proximity to the airport, some shopping areas around the hotel
June 1, 2015
Rated 4.0 out of 5.0 by KingArcher Convenient
Overall, the accommodations were comfortable and the location of this hotel was very convenient for an early flight out the next day. The free breakfast and wired internet access was also a nice convenience. However, there was one shocker and that was the $9.99 tax parking fee.
If I stay here again, I'll know to return the rental car before checking in and use the shuttle bus to get to the hotel and then back to the airport.
May 30, 2015
Rated 2.0 out of 5.0 by SLSCARMEL Unsatisfactory Service
Our check-in and room experience were fine and as expected. The shuttle service to the airport was also fine. On our return, however, we waited over 90 minutes for the shuttle. When we called the hotel and spoke with the manager on duty, all she would say is "the shuttle runs every 30 minutes." Not even an apology for our inconvenience! The shuttle finally showed up at 10:30 p.m. Also, the men's room off the lobby had a faucet that wouldn't completely shut off, which we reported to the front desk. He said they "were aware of it." California is in a very serious drought and you are wasting water down the drain! Shame on you!
May 21, 2015