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Rated 4.1 out of 5 by 529 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Express - Southampton M27, Jct7 The overall experiance of this Hotel is excellent. Great value for money Free Parking Free Wifi Breakfast Included - Although wasn't great We did find the hotel and our room too hot (Even with the window open) We would stay here again.. Staff friendly August 19, 2014
Rated 4.0 out of 5.0 by It can be a very good experience! We have stayed here before so knew the layout. Breakfast is great for choice and beds are fine. Once gain the staff were extremely helpful, we were there 1 night in July 2014 for family reasons - our son and family (3 1/2 yr old) were also arriving at midnight and they could not have done more to help with room preparation. The only drawbacks are only that no air con yet so we needed fans - the first small ones were inadequate but larger fans were produced without question. Also it is opposite the Rose Bowl cricket ground and if you are not a cricket fan, you might like to check there are no matches on when you stay there! We would certainly stay again if air con in situ! August 19, 2014
Rated 4.0 out of 5.0 Good Hotel But Not So Good Food We stopped here as a family of three (2 adults, 1 child) and used the hotel as our base to explore the area. Whilst the hotel itself was very nice the food was below average. Three out of four mornings at breakfast the sausage was raw in the middle. We ordered an evening meal one night and were quite underwhelmed by the food. We order a pizza from the childrens menu for our 4 year old but where presented with a 12" adults pizza. My wife's chicken wrap was also very dry. Overall the hotel was very nice and the staff helpful and welcoming, but if you plan to stop here I would go out for food. August 19, 2014
Rated 3.0 out of 5.0 Friendly staff and good location I recently stayed at this express hotel and was so relaxed. From the outset, staff were welcoming and professional. Nothing appeared to be too much trouble from requesting extra pillows to having milk heated up at ridiculous hours of the day and night. The housekeeper was thorough and ever so polite. Irons/ironing boards, ice and tea/coffee-making facilities were on tap. Loved the power shower, free wifi and the multichannel TV. The bed was comfy but PLEASE lose those awful fibreglass bits at the foot of the bed and on the pillows as they made me itch all night! The sofa bed, in the family room, was lumpy and bumpy and didn't feel stable. Brilliant location. Fully accessible to the motorway and local shops/restaurants. Hmmm...hard to find anything really negative to say really except that breakfast was cold, tasteless and uninviting. Holiday Inn could really do better here. Breeakfast put me off having dinner there but the restaurant staff were warm and had good hospitality skills. And charging 50p every night for hot milk for my son was mean! All in all, I would return! Holiday Inn Express are definitely giving their sister hotels a run for their !money! NB: although, I haven't had my points added to IHG Rewards yet! August 18, 2014
Rated 1.0 out of 5.0 by Diabolical I was treated like a criminal by very rude reception staff, who did not seem to understand the reason why I did not wish to provide a credit card just in case I decided to run off without paying for drinks at the bar or damaging their precious room. I was asked to settle the bill for the room in advance of occupying it. As I was at the hotel with my wife and two children, i am unsure as to why they considered me to be a high risk. I have never been treated so poorly by hotel reception staff. In the end I left a cash deposit and on checkout was forced to wait about 15-20 minutes until a member of staff had checked my room before they would hand the cash back .In the meantime they had already taken a payment for the room using a credit card I had used to secure the room on the internet. so in effect I had paid for the room twice. August 18, 2014
Rated 5.0 out of 5.0 by Clean, simple, good value The hotel is always clean, no frills but everything you need, Great service, friendly staff. August 18, 2014
Rated 4.0 out of 5.0 by Always good value Good value for money, clean, helpful staff and breakfast not bad also. August 17, 2014
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