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Rated 4.1 out of 5 by 756 reviewers.
Rated 2.0 out of 5.0 Disappointing dinner followed by disappointing replacement As my second stay in less than a month, I felt the evening meal this time fell way below standards. Checking in and so forth were fine but my main meal of cod with potato was not tasty. The fish had too many small bones, the skin had been left on and worst off all there was far too much wholegrain mustard in the mashed potato rendering it inedible. For a dish costing nearly £15 this was unacceptable. When asked how my meal was, I gave the staff my feedback so I was allowed a second choice. I went for the rump steak but that was little better. The steak was supposed to be well done but looked rather black in areas. Then first piece I put in my mouth was very chewy to the extent that I could not eat it. In all I left several pieces of gristle on my plate and what I could eat wasn't particularly tasty and pretty chewy. It was very low quality meat and with a price tag normally in excess of £15, a bit of a rip off. When staff came to ask how it was, I said it was adequate and okay since the fries were edible but they did not stop to listen more and walked away as this was already my replacement main course. Moreover glitches in the hotel system meant my key card failed twice during my one night stay. Not a great experience. March 26, 2015
Rated 4.0 out of 5.0 by Good value for your money The hotel did not let down the value for money expected from the brand. Good breakfast selection. Overally a comefortable stay. March 26, 2015
Rated 5.0 out of 5.0 by breakfeast all very good but no fried egges for breakfeasts this is very strange March 26, 2015
Rated 5.0 out of 5.0 by service overall Had a bad room to start with due to noise next door went to reception very helpful and moved us straight away would definatley stay here again breakfast was good and all staff pleasant March 24, 2015
Rated 5.0 out of 5.0 by Good clean room and friendly staff For an Express this is a good hotel. Staff are friendly and helpful and the place is clean. March 23, 2015
Rated 5.0 out of 5.0 by I'll be back Stayed here many times. Great stay again and I'll be back. March 21, 2015
Rated 4.0 out of 5.0 by Convenient location for ferries Great location just off M27 for Southampton and Portsmouth ferries (or cruise ships!). Comfortable, clean bedroom and a great breakfast! March 19, 2015
Rated 5.0 out of 5.0 by excellent and enjoyable leisure stay great location,. Very friendly and polite staff. Very comfortable and clean room and hotel in general. Enjoyable breakfast. free car parking. Only negative comment is that the air conditioning/heating unit was a little bit noisy so during the night I turned it off and turned it back on in the morning. March 18, 2015
  • 2015-03-27T10:55:15.260-05:00
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