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Rated 4.1 out of 5 by 485 reviewers.
Rated 5.0 out of 5.0 by Impressive Very impressed with the nights stay. Everything we needed in the room, milk available at the bar for the toddler, very friendly staff, thank you all. Maybe take a look at how the breakfast is served, queues very long. We were 2 adults and 2 children, I watched kids while first adult collected breakie for her and kids when I eventually got back to table with my breakie they were all finished and ready to leave, felt I had to then rush with my breakie......although it was very good. July 17, 2014
Rated 4.0 out of 5.0 by Overnight Night Stay Before Your Ferry from Portsmouth? Excellent stop off before heading to Portsmouth for the two night ferry to Bilbao. We were heading to Spain with our van fulll of furniture. Just minutes from the M27 but in a quiet location. Plenty of secure parking space for those oversize vans. Ours was 6 metres long. Friendly, helpful and attentive staff. Cleanliness excellent. Good sized tastefully furnished rooms. Good value for money. Congratulations to the Manager to us it seemed like a well run team. This is our third stay and would be our choice if we stayed in the area again. July 17, 2014
Rated 4.0 out of 5.0 by A good cost effective stay We have used this hotel at least three times over the past couple of years. We have always found the staff to be very polite and efficient The rooms are of a good size, clean and comfortable, but I must say they are look a little warn around the edges. We were warned about the breakfasts being busy and took the hotels advice to eat later, but even doing this the queue was still out to the reception. This could be resolved somewhat by moving the tea and coffee machine to the other side of the dining room. Saying this the food was of good quality and plenty of it. The staff done a Stirling job of keeping the food coming, the tables cleared and the guests happy. Overall I would stay again, but not at a summer weekend. July 16, 2014
Rated 4.0 out of 5.0 by Good comfortable stay A comfortable stay, but had to stand queueing for half an hour for breakfast! The room was clean and adequate for our needs. July 16, 2014
Rated 4.0 out of 5.0 by Splendid for an overnight stay This was perfect for an overnight stay for myself and wife. Our only concern was that we stayed twice within a few weeks and on the second occasion had to pay £20 extra for the same facilities. July 15, 2014
Rated 2.0 out of 5.0 by Convenient location for cricket ground We have used this hotel before without problem. This tim however e had problems checking in even though we had prepaid. We were then allocated rooms in separate wings of the hotel despite asking for rooms close togther (we were staying with friends we hadn't seen for some while) Breakfast was chaotic - no cups or plates. Hopefully they were just having a bad day July 15, 2014
Rated 3.0 out of 5.0 by Bring the right card Make sure when checking in you have the card you booked with, we had to wait 40 mins to check in whilst the booking in staff would not allow another card to be used to guarantee any extras that might be incurred. Somebody had to travel to their house, photocopy the card and send it via email. They then decided as it was on the phone it wasn't good enough, so were asked to email the hotel with it. Supposing this had been booked as a present for someone are they supposed to take that person's card? July 15, 2014
Rated 5.0 out of 5.0 by Welcoming and friendly An enjoyable stay was made even better by the friendly attitude of the staff. Very clean accommodation. We ate in the hotel restaraunt on both evenings and felt the menu offered good quality and good value. July 14, 2014
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