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Rated 4.0 out of 5 by 573 reviewers.
Rated 1.0 out of 5.0 by Awful visit on this occasion - normally good I stay at this hotel regularly and normally my experience is very good and value for money. This stay i was shocked to discover that the price was doubled because of a local boat show which I think is exploitation. As a regular and an IHG Platinum member, I expected better treatment. This was compounded by being put into a smoking room, despite not requesting such a room and not being able to be transferred to non smoking. Despite having the room sprayed to eliminate the vile stench of cigarettes, the room was not enjoyable at all and I slept quite badly. Thankfully (i was told) the smoking rooms are being stopped in the next few weeks. So an uncharacteristically poor visit on this occasion that cost me twice as much. September 13, 2014
Rated 5.0 out of 5.0 by Good clean comfortable hotel This was a very enjoyable hotel to stay at. After a very busy day of cleaning a student house it was great to come back to somewhere that was lovely and clean and felt very welcoming. The staff were very friendly and approachable and you could tell that nothing would be of any trouble if you needed anything. The food was excellent we had both dinner and breakfast and could not fault this at all. Everything was clean and spotless would definately recommend this hotel and would stay again in the future if needed. September 13, 2014
Rated 5.0 out of 5.0 by Great all round Me my wife and 2 kids ( 2 and 4) spent two days at Peppa pig world and after a 3 hour drive to get there we was totally shattered. Stayed in a family room. So we had a double and a sleeper couch. Great fun for the kids. Didn't want to drive anywhere for diner so went to the restaurant were I had a curry and my wife had a burger. Great kids menu. Off to bed and had a great sleep. Down for breakfast were there was plenty food and many choices but strangely only scrambled eggs. But still great. Can't complain. September 12, 2014
Rated 2.0 out of 5.0 by Nice hotel, but not in hot weather or if you want dinner The hotel and staff were very good. The only 2 things that spoiled the stay were; a hot room with windows that would not open more than an inch, with no air conditioning; the quality of food in the restaurant - supposedly spicy Indian food that was absolutely tasteless - like a ready meal that had been in the freezer fro a few years and heated up in a microwave, plus my colleague had a burger that looked great until you cut into it - when it then looked like a slab of the cheapest form of dog food. A shame, since Holiday inn is (or was) one of my favorite chains. September 12, 2014
Rated 4.0 out of 5.0 by Repeat stay The reception staff was much friendlier than previously and more efficient. The fruit choices at breakfast is still very limited. No bananas, only fresh apples or tinned peaches or grapefruit. Rooms always clean and well presented. September 12, 2014
Rated 4.0 out of 5.0 by Well presented hotel and comfortable room As ever this hotel was great and suited our purpose which was to have a comfortable night's stay in a hotel at a reasonable price. Everything was clean and well organised and the lobby area was spacious and welcoming with the staff both attentive and friendly. The room was basic, as expected, and comfortable and we both slept well. The only drawback for us was breakfast in the morning which was a bit of a bustle and reminded me of a creche (not that that is the hotel's fault) with so many small children running around noisily. The breakfast, once we managed to sit down and eat it after a while of queuing tasted good and there was a reasonable choice. September 11, 2014
Rated 5.0 out of 5.0 by start of holiday First time staying at Holiday Inn Express found it to be first class. I can recommend it. September 9, 2014
Rated 1.0 out of 5.0 by Franchise with attitide Second Stay at this hotel in the past year. Staffs very rude no idea how to treat customers. Room very hot no air con or fan so very difficult to sleep. There is no mobile signal in the room need to go outside to make a call. Requested manager email sent an email of complain on the day still no reply that shows you how much they respect their customers. Only stay there if you are desperate. September 8, 2014
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