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Rated 4.1 out of 5 by 522 reviewers.
Rated 4.0 out of 5.0 by Always good value Good value for money, clean, helpful staff and breakfast not bad also. August 17, 2014
Rated 1.0 out of 5.0 by Disappointed:-( I stayed overnight on the 28th of July with my Dad. We were there to watch the cricket the next day. I was disappointed that the restaurant did not honour my spirit health club vouchers for (2 for 1) meal, that night. I would be grateful for your response. August 17, 2014
Rated 3.0 out of 5.0 by Poor internet and phone connections If you require access to your phone or internet then insist on the 3rd floor and preferably on the restaurant side of the building. There is zero connectivity on the ground floor and their own wifi is virtually useless. As a business traveller I found the lack of consideration of my need to have basic comms disappointing. Although they did eventually move me to a room on a higher floor it took two days because of poor communications at the desk. They are very busy with holiday makers, lots of kids running about, so are always full and the breakfast area is awful after 07:30. The hotel is quite new, clean and rooms were good standard. The staff are generally polite, friendly and helpful, but I'll avoid this one in the future if I can. August 17, 2014
Rated 5.0 out of 5.0 by Good position for pre cruise stay We stopped here for two nights because we wanted somewhere near the cruise terminal but also so we could visit the historic dockyard at Portsmouth. This was just right. the hotel was comfortable and had all the facilities we needed. August 17, 2014
Rated 5.0 out of 5.0 by EVERYTHING ABSOLUTELY EXCELLENT! This is the best Holiday Inn Express I have ever stayed at and I have stayed here many times. I have never had any complaints or bad experiences here, the staff are all extremely helpful and pleasant. The rooms are very clean, the beds very comfortable and I always feel safe and secure here. The hotel is in an excellent location for the M27, Southampton Airport and the cross channel ferries and Isle of Wight ferries. Southampton itself has a lot to offer and the hotel is only a matter of 15 minutes away from the City centre and The Saints stadium, St. Mary's at Northam. The hotel is right next to the Ageas Bowl (Rose Bowl) for cricket fans. I cannot fault anything about this hotel, would recommend it highly and intend to return here time and time again. August 16, 2014
Rated 5.0 out of 5.0 by Perfect stop over location Superb hotel for staying over, hotel is frequented by a large number of travellers for the Southampton port, so there are families with young children who can be noisy, that apart, the hotel is clean, well laid out, and in the main quiet, breakfast is self service with a good selection of meals, though the quality could be improved in relation to the reduction of the fat in the cooked foods, the staff very attentive and helpful. Cleanliness of the rooms was second to none, the only downside to the visit was that the hotel does not have air conditioning, this being the southern end of Britain it should have been designed as part of the building, as the milder climate can make the rooms oppressively hot, and with an open window, early morning traffic can detract from the experience. August 16, 2014
Rated 4.0 out of 5.0 by Room comfort For a modern Hotel with NO A/C, was so uncomfortable in the room to sleep at night. August 12, 2014
Rated 4.0 out of 5.0 by Great Hotel and caring staff The one thing that lets this hotel down is the evening menu. It is very basic fast food, which seems to become the norm nowadays. Having seen the chicken curry looking like an unappetising dogs dinner, I opted for the vegetable curry. Service was great and very attentive. The curry was in a watery sauce, through which I managed (despite my caution) to splash on my white shirt. This would not have happened with the correct lentil/fibre consistency. The vegetables were few, appearing to be peas, sliced raw onion, string beans and possible a sliced mushroom. Sorry, this is not good enough! It also came with a couple of spring rolls, that had little flavour, together with Nan bread. In appearance the whole plate was cluttered due to the curry being in a large stainless dogs bowl!! I hope the management will take a look at the menu. August 11, 2014
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