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Rated 4.1 out of 5 by 562 reviewers.
Rated 1.0 out of 5.0 by Awful visit on this occasion - normally good I stay at this hotel regularly and normally my experience is very good and value for money. This stay i was shocked to discover that the price was doubled because of a local boat show which I think is exploitation. As a regular and an IHG Platinum member, I expected better treatment. This was compounded by being put into a smoking room, despite not requesting such a room and not being able to be transferred to non smoking. Despite having the room sprayed to eliminate the vile stench of cigarettes, the room was not enjoyable at all and I slept quite badly. Thankfully (i was told) the smoking rooms are being stopped in the next few weeks. So an uncharacteristically poor visit on this occasion that cost me twice as much. September 13, 2014
Rated 4.0 out of 5.0 by Easy access to Southampton The position of this hotel is ideal for us when visiting our Great Grandsons in Southampton. It also gives us the opportunity to explore the immediate area and Portsmouth is not that far away. September 5, 2014
Rated 2.0 out of 5.0 by Power cut and lack of apologies!!!! Power cut and a poor breakfast! Room was clean ,however we had booked 2 rooms and wanted them situated next to each other but this requirement wasn't met.We asked when we went to the rooms but they then said it wasn't possible. September 4, 2014
Rated 4.0 out of 5.0 by Great hotel in a great location Great hotel, great location without noise, friendly and helpful staff, very good services, fast wifi connection to the internet, The only dowsides are that the rooms are not suitable for a family of 4, they are too small for that. Breakfast options were great but not for vegetarins. The room also didnt have a wadrobe making it difficult to store the clothes comfortably, otherwise its a good hotel for an express. September 4, 2014
Rated 1.0 out of 5.0 by Terrible staff Rang to book. They can hardly understood me, keep transferring me to one another. I am a foreign person living in UK, but please send them to English classes. Very poor. But actual room very good as always and very good breakfast. September 4, 2014
Rated 4.0 out of 5.0 by Comfortable but problems with breakfast A good comfortable stay. The only downside is the breakfast. Firstly, there is quite a limited choice. Secondly, the layout is poor and leads to a long queue for hot breakfast at peak times. While we queued for 15 minutes, the waitress cleared our table so we had to wait for another table to become free once we had our hot food. On our second morning we got up earlier and went to breakfast at 7.15am which was fine, but I noticed the queue again when we checked out. Everything else is fine - convenient location, friendly staff, nice room, complementary newspaper. If you have an evening meal, the food is good enough and has an Indian menu in addition to the normal one. However, the food is very overpriced eg £13 for a curry. There is an Indian restaurant just 5 minutes drive away in Botley. September 4, 2014
Rated 4.0 out of 5.0 by Very good value for money Had a really relaxing stay in a very comfortable room. I was very pleased with the service and cleanliness of the room and whole building. September 4, 2014
Rated 5.0 out of 5.0 by Fabulous, Clean and Quiet We have stayed here over the past 5 years and the standard of the rooms is always the same - spotlessly clean, quiet and very comfortable. The staff are friendly and helpful and the buffet breakfast is good. Whenever we need to stay over in Southampton this is always our first choice as there is ample parking and it is easy to get into Southampton centre. September 3, 2014
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