Rated 4.1 out of 5 by 298
Rated 5.0 out of 5.0 by CHRISNOV22 GREAT WEEKEND
WE STOPPED AT THIS HOTEL MAINLY BECAUSE OF THE COST.IT WAS WAY ABOVE EXPECTATIONS AND SO CLEAN AND FRIENDLY, GREAT BREAKFAST (DID NOT HAVE DINNER) AND THE ROOM WAS LOVELY, WILL STOP HERE AGAIN.
November 28, 2013
Rated 4.0 out of 5.0 by Ian52 Excellent value
Smart, clean, good room size, quiet, nice bar, decent snack food and respectable breakfast.
Only disappointment was a very uncomfortable mattress.
November 27, 2013
Rated 5.0 out of 5.0 by Heilanmoo Great hotel
Happy with service of hotel staff, room and food.
The only thing I would have liked, was for the person who I checked with before arriving at the hotel from the southampton airport ,to have told me that there were roadworks on the main road to the hotel and I should drive until I reached the diversion sign. As I was unaware of this fact, the sat nav took me on a long round about way and it took me 30 minutes to get to the hotel instead of 10 mins.
Having said this, they may have been at a call centre.
November 26, 2013
Rated 3.0 out of 5.0 by Squiz Gold Status
On booking in the staff member appeared flustered he did not acknowledge my Gold Status or offer the normal level of service I normally receive.
We were then sent to the wrong room which was embarrassing for both myself & the occupant of the room.
On returning to reception the staff member did acknowledge his error but offered only a mumbled apology & reprogrammed the key.
This is the first time I have felt let down by the service at a Holiday Inn Express.
November 24, 2013
Rated 3.0 out of 5.0 by Suja Position of accessible rooms
I had requested an accessible room on the ground floor, as these are usually near to reception and breakfast area. At this hotel they were
a long walk from reception so I had t be taken in my wheelchair
instead of walking.
The breakfast was excellent with plenty of choice.
November 24, 2013
Rated 4.0 out of 5.0 by Njord Great stay
Room is very comfy, clean and good size. Nice big bathroom.
The staff are very service minded and friendly!
The breakfast area is stylish and there is a surpricingly good selection of choice of food.
Great value without compromising on the quality.
November 21, 2013
Rated 4.0 out of 5.0 by thebullet Very good traveling position
A great position if you are either going to the cricket or traveling onto somewhere else. Very close to the motorway but far enough away to not hear it.
The room was a little bit smaller than comparable hotels, bed was good and it was a nice and clean room. Our sleep was disturbed by some youngish kids next door coming in late and (strangely) getting up early 5.30am banging on doors and talking loud. Not the hotels fault at all but still annoying.
Overall modern, busy and comfortable good value for money
November 20, 2013
Rated 4.0 out of 5.0 by Welshy2013 One night stay
Easy to find and great location for Peppa Pig World. Unfortunately the entrance to the hotel had several people smoking around it and we had to walk through a cloud of smoke in order to check in. I did mention it to the guy at the check in desk who said he would speak them but the people came back in after finishing their cigarette.
Second time to stay at holiday inn and again the bed was uncomfortable and saggy. Choice of hot breakfast items were limited, much more available at the Cardiff hotel. Maybe I'm being picking as at the end if the day it was a reasonable price.
November 19, 2013