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Rated 4.1 out of 5 by 798 reviewers.
Rated 5.0 out of 5.0 by Well managed hotel This is an extremely well managed and run hotel. Although busy on one of the nights of our stay with many arriving for breakfast at the same time the organisation and speed of service was excellent - had one member of staff constantly toasting bread to order which hastened breakfast along - there was not an uncleared table in sight. All members of staff were efficient and very helpful at all times and however busy. One little gripe which meant that I did not give the comfort of room 5 stars was that my husband and I found that the duvet on the double bed was rather small! This meant that one or the other of us awoke during the night rather cold. Excellent in all ways otherwise! May 1, 2015
Rated 1.0 out of 5.0 by unhappy customer my biggest problem is we had a family room and my children were placed under a window on a bed of which my daughter age 3 thought she could climb up on the window not very good for a family room very cramped i did send a email and never recieved a reply April 30, 2015
Rated 5.0 out of 5.0 by Great hotel and location One of the best hotels I've stayed in for a while, staff great, clean room and spacious. Locations good for visiting bournemouth beach and paultons park. Good food choices through breakfast and dinner. And prepared fresh . Free wi if works well in the room. Would definitely stay here again with no doubt ! April 30, 2015
Rated 5.0 out of 5.0 by high standard Impeccable service and high standards combined with excellent value stay. Superb quality breakfast though slightly limited in range. April 30, 2015
Rated 4.0 out of 5.0 by Holiday Inn Express The hotel was full yet we didn't have any issues with noise. Location was good for us as we had two young children with us and it was close to restaurants such as Pizza Hut, KFC and McDonald's. We arrived late at the hotel and left early after breakfast so to be honest this hotel was just somewhere to lay our head for the night. We were happy with what we got, I guess if I was to say anything I felt the breakfast area was a little cramped. We had to queue about ten minutes for breakfast and comparing the breakfast to other hotels of like that we have stayed in in the area it was a little basic. Yet saying that breakfast was at a good quality. The hotel room was clean. April 30, 2015
Rated 5.0 out of 5.0 by Great Hotel Inside and Out! I just love this hotel. The location is excellent, very close to the M27, ideal for visiting Southampton or Portsmouth and the ferry ports. It is also in a great place if you are a cricket fan, right next to the Rose Bowl. The staff are always friendly and helpful, the rooms spotlessly clean and extremely comfortable. The whole hotel is always clean and tidy and the breakfast wonderful. The dinner menu is good too. I always get a good sleep here, it is very quiet and the curtains nice and thick for darkness in the room, which has very good lighting too. The bathroom is just right. There is a snacks machine just off reception and there are ironing boards there if needed. I return here time and again when visiting the area and I would recommend it to anyone for leisure or business. The car park is well-lit and secure and there are bus stops on the road outside for both directions. It is ideal over all. April 29, 2015
Rated 5.0 out of 5.0 by recent overnight stay this was a comfortable, convenient and enjoyable stay, which "kicked off" our holiday perfectly. We stayed overnight en route from Northamptonshire to the Isle of Wight. Cannot fault. April 29, 2015
Rated 5.0 out of 5.0 by Pre cruise Excellent hotel for overnight pre cruise or post cruise stay April 29, 2015
  • 2015-05-04T12:52:52.303-05:00
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