Rated 4.1 out of 5 by 301
Rated 5.0 out of 5.0 by Vic55 lovely family room
great room, lovely and clean, staff friendly, great choice of food at breakfast, would definitely recommend.
February 25, 2013
Rated 3.0 out of 5.0 by monty17 VERY CLEAN HOTEL
Only critism was that there were only 2 tea bags left in our room and only 2 milk tubs...enough basically for a cup of tea each.
We also found that the bar prices were very excessive
Other than that the staff were very friendly and helpfull and our room was very comfortable and clean.
February 20, 2013
Rated 5.0 out of 5.0 by HedgeEnders Well thought out organisation at busy breakfast time
Although we have stayed here before, on this visit we were particularly impressed with the helpful and efficient way members of staff were able to keep the queue moving at the busy breakfast period by asking, while we were getting drinks, whether we required toast and then providing us with it very promptly. In addition to this, the tables were constantly being cleared and cleaned making the whole atmosphere of the restaurant welcoming and attractive. This really does make a difference! Well done.
February 18, 2013
Rated 5.0 out of 5.0 by Choosy Good value for money
We have stayed here several times before and would highly recommend it. It is a no 'frills' accomodation but has everything you require for a comfortable stay. It is very clean and welcoming and the staff are always polite and helpful.
February 18, 2013
Rated 5.0 out of 5.0 by Tree70 Would stay again!
This is an excellent hotel. We have stayed in many Holiday Day Inn hotels and this was definitely one of the best. My husband is in a wheelchair therefore travelling and staying in hotels is not easy. However, at this hotel we found to our delight that on arrival after a long journey, we could have a good meal on site, retire to a very nice room, sleep well in a very comfortable bed, have a good breakfast...all at a very reasonable price. What more could you want? Another couple of nights maybe?
February 15, 2013
Rated 4.0 out of 5.0 by freddie987 Excellent service well positioned - great staff
Overall brilliant - service and the staff were great - I was particular surprised by the quality of their evening meals which were great value. The only negative I did have was the quality of the mobile phone signal. In the hotel it was very poor - as soon as you stepped outside the front entrance it was perfect. Whether the hotel wanted you to pay for their wifi which I don't have a problem with but to have such a poor signal (o2) as soon as you stepped inside the hotel was a real negative. But as for everything else - top quality..
February 14, 2013
Rated 2.0 out of 5.0 by umar Go find better place
No mobile reception, so no internet
Only chargeable WiFi available £10 per 24hours
room service and overall hotel condition is fine
But facilities in form of mobile communication and internet are like living in cave.
I will better find anyother place than this.
February 11, 2013
Rated 5.0 out of 5.0 by Freebee Always first class
We have stayed at this hotel on numerous occasions and have always found it to be first class for cleanliness, staff, service, food and rooms. Cannot fault this hotel at all. The downside is that it is to close to Marks and Spencers. (Ha)
February 10, 2013
Rated 5.0 out of 5.0 by Dissboy Business budget
I have stayed in this hotel before and always find it reasonably priced, comfortable and convenient.
February 5, 2013
Rated 4.0 out of 5.0 by nickm I recommend this hotel
I stayed at the holiday inn express at Southampton M27, Jct.7 for several days and I can recommend it as as place to stay.
Excellent staff, good food and a relaxing place to stay.
February 5, 2013
Rated 4.0 out of 5.0 by benham3160 Not bad at all
Traveling around a fair bit, I've come to expect much the same from most of the generic budget chain hotels, however I was quite surprised by the stay I had recently at the Holiday Inn Express Southampton.
Check-in was speedy and polite (I believe the young ladies name was Louise?) and the room was comfortable - only thing is that I'm not a fan of lifts and couldn't find any obvious way of taking stairs from the ground floor to the third floor.
Breakfast was the usual affair but nicely presented, I had an evening meal in the hotel one night which was hot and surprisingly tasty, albeit quite expensive for essentially a sandwich.
Would recommend this one.
February 4, 2013
Rated 4.0 out of 5.0 by Su17 Value for money
i have stayed at many Holiday Inn Expresses and this one is just as good as all the rest, very modern and stylish looking, excellent free parking, the room was comfortable and both the bathroom and bedroom immaculately clean. Hotel was easy to find.
February 4, 2013
Rated 4.0 out of 5.0 by Pete1510 Would use again
A very nice Hotel and conveniently situated to the M27, very quiet and clean.
January 24, 2013
Rated 5.0 out of 5.0 by hadley1612 Excellent in all aspects
The best Holiday Inn I've ever stayed at. Immaculately clean in all areas. Recommend to anyone at the price.
January 23, 2013
Rated 5.0 out of 5.0 by CRIP ANOTHER GOOD HIE
once my sat nav got it right i started a good stay good service nice and clean -
January 19, 2013
Rated 3.0 out of 5.0 by aterac Buffet Breakfast Poor
Very poor choice for buffet breakfast and what was available was obviously of cheap quality. Very disappointed.
Room itself was modern and comfortable though.
January 17, 2013
Rated 5.0 out of 5.0 by JoJoJo Clean and Comfortable
Great place to stay clean and comfortable - extra touches inthe room
January 17, 2013
Rated 4.0 out of 5.0 by jcb2 Great place to stay, shame about the TV in the restaurant
With family nearby this is a great place for a night or two. Our only grumble was the loud dance music and video that played incessantly whilst we ate and had a drink. Given the average age of the diners (55+) it was inappropriate and drove most people quickly back to their rooms. We did ask the bar staff to change it but was told it was put on by other staff and she could not change it. Although music lovers we too retreated to our room. Something more easy listening may have kept people there and increased your bar sales.
January 16, 2013
Rated 4.0 out of 5.0 by DaveR An above average facility
Probably the best site we have visited overall. Easily accessible from M.27 and central to Portsmouth, Southampton & Lymington where we had commitments. Parking was adequate and staff welcoming. Comfortable room, well serviced. The breakfast was totally adequate and better than experienced during recent visits to other locations. The adjacent presence of large retail stores provided a super shopping theraphy bonus for my wife.
January 15, 2013
Rated 5.0 out of 5.0 by Nic13 One night stop over
My daughter and I stayed at the Holiday Inn Express, the hotel was easy to find and very handy for the motorway. The room was nice and the breakfast was very good.
I would definitely recommend this hotel and will consider staying at the hotel the next time we are visiting friends on the south coast.
January 7, 2013
Rated 5.0 out of 5.0 by Jonathanat38 Very friendly + Excellent Customer Service
I liked this hotel because I felt my car was secure within the car park. I stayed on New Year's eve and was expecting lots of noise as some other hotels mentioned there would be - this was a nice quiet hotel. I was impressed the person on reception asked me what floor I wanted to stay on.
I did find the window awkward to close, regardless of the instructions - I slept with the window open as I did not want to break anything or bother anyone at 3am in my pj's. Everything was clean and in immaculate condition.
The buffet breakfast was warm and filling. The service again was outstanding. For the price this was amazing.
There were some other hotels regarded lower class that were more expensive and not any of the extras Holiday Inn Express in Southampton offered.
The staff at the hotel were always smiling and friendly. This made me feel at ease and happy.
I will definitely be adding Holiday Inn Express on my list of favourable hotels to stay at. Thank you.
January 7, 2013
Rated 4.0 out of 5.0 by Snowdrop Stay at New Year
We book this hotel each year for the New Year to have a quiet time, it has access to the Virgin Sports centre 100 yards away at a cost of £10 per person but well worth it for the pool, sauna etc.
The hotel takes small dogs and there is a large forest on the doorstep of the hotel.
The hotel is excellent and the staff great everytime we stay.
Unfortunately this year, the noice level of some `guests` was unacceptable aqnd to be fair to the hotel manager he did try to sort it out.
One thing that did spoil the second day was the cleaners started work before 6am and there was no c hance of a lye in especially after the first night.
Shame bexcuase this is a great hotel normally
January 7, 2013
Rated 3.0 out of 5.0 by Paddy0388 Hotel is fine but I wont be staying again.
There is nothing wrong with the hotel itself, Its clean, quite, and comfortable. The downside, and the reason I have decided to stay elsewhere for the rest of the month is:
No perks for platinum card holders.
The hotel is in the middle of no-where so there is no 3G signal for the internet. The hotel know they have you over a barrel so charge over £10 per day to use the hotel WiFi
January 5, 2013
Rated 5.0 out of 5.0 by blood Very clean and comfortable.
Ours was a short trip away visiting friends & family this hotel
is ideal so we can come & go as we please.
Only one thing the cooked food could be hotter at breakfast.
The dinners were very tasty
Will add this survey is bit long i did fill one in at the hotel
December 22, 2012
Rated 5.0 out of 5.0 by Ferrety44 Plenty of options
Good stay in an easily accessible location surrounded by a variety of food venues.
Wish I had know the hotel did evening meals though as I would have preferred to use the hotel restaurant.
Breakfast was well cooked and abundant.
Worth a stay.
December 7, 2012
Rated 5.0 out of 5.0 by Murphs great service
we had a brilliant 2 days in Southampton. The reception was very pleasant and unstressful and the young lady Elena was very helpful. The room and the beds were spotless and to a very high standard. The food was excellent and good value and the entire staff was very courteous well mannered and cheerful. We definately stay in this hotel again and would reccomend it to our friends.
December 6, 2012
Rated 5.0 out of 5.0 by travel24 Not the Dorchester OR the price.
Great staff, clean rooms with your own control of heating and a choice of pillows, Hard or Soft.
Half the people in the world dont even have a clean bed and running water, so whats to complain about?
No problems for me.
December 3, 2012
Rated 5.0 out of 5.0 by Colucol Just what was needed
The hotel was ideally placed for a stay the night before our cruise from Southampton. We were able to get a reasonably priced evening meal at the hotel to save us going out. We were allocated a ground floor room which we had asked for when booking so it was good to learn people do take notice of requests!
A very pleasant modern hotel in a good position.
December 3, 2012
Rated 5.0 out of 5.0 by caps nice experience
Without exceptions very friendly staff members. Slept well in a nice and neat room including shower and toilet. Good choice of breakfast at the time required (5.00 am...). Even two types of pillows to choose from.
December 2, 2012
Rated 3.0 out of 5.0 by Jeremy55 Bad beds
On the whole the hotel was very nice, but.....I really do find the beds totally uncomfortable and not easy to sleep in, you bounce around every time your wife moves (obviously not yours but mine) and fall into her if she moves near you...! So a nicer bed would be gratefully pleasing to sleep in.......oh and the chairs are standard fair throughout the hotel world....nicer ones would be great to. Good hotel though despite the moan....:)
November 27, 2012