Rated 4.0 out of 5 by 481
Rated 3.0 out of 5.0 by Familyman12345 Usual Holiday Inn Express fare
Helpful and friendly staff, but room was cramped for two adults and a toddler. Food was expensive and rather unpleasant. Breakfast choices were very limited. Hotel is ideally placed for Peppa Pig World/Paultons Park
July 29, 2015
Rated 5.0 out of 5.0 by ang123kev123 Staff
I use the IHG hotels all over the country and although this one doenst have the best facilities the staff here are the best, always friendly and really helpful, some of your other hotels could learn alot from these, especially the night staff (i always leave very early in the morning) they are always cheerful and lovely well done !!
July 29, 2015
Rated 4.0 out of 5.0 by David E. Admirably suitable
I cannot rate this (or any) hotel as excellent because hotels do not achieve perfection but I would find it difficult to fault. It may be a little more expensive than others but, in my experience of hotels in and around Portsmouth, it is well worth the extra cost and it is considerably less expensive than many. I will make only three criticisms: a) the hotel is far too hot and the savings that could be made could help reduce the prices and encourage even more business b) the signage NEEDS to be a lot better; we arrived at night and, as the satnav instructed us to take the second exit off the roundabout, we missed the little lane at the end of which is the hotel (it may be OK in daylight) and c) the scrambled eggs were too rubbery; I am not a fan of buffet breakfasts but have had better and would recommend that the chefs cook less and replenish ore often which is a good tip for any hotel serving buffet rather than individually cooked breakfasts.
July 27, 2015
Rated 4.0 out of 5.0 by BigJules Wonderful staff, good nights sleep
Stayed on a business trip, everything was excellent apart from no air con in the rooms and the price of the restaurant food was way too expensive - otherwise fab stay x
July 26, 2015
Rated 4.0 out of 5.0 by JulieC41 Holiday Inn Express Southampton West
Stayed here with partner and grandchild while visiting Peppa Pig World at Paultons Park.
Location was good for our purpose as it is only 10 minutes drive to Paultons Park.
Good value for money and staff very helpful and friendly.
Kids meals were available and the choice of items at breakfast was good.
The room felt very warm, but there was a fan provided.
The bathroom was clean but the shower could do with a bit of a spruce up as the sealant was mouldy.
July 26, 2015
Rated 5.0 out of 5.0 by Welchy Lovely New Hotel
A lovely new hotel that was clean and comfortable. Took a while to get checked in as people were leaving at the same time and seemed to take priority, but I wasn't kept waiting for long and the staff were very polite.
July 22, 2015
Rated 1.0 out of 5.0 by BECEEE Won't stay again
Noisy hotel room, unruly children running up and down the corridors late into the night and very early in the morning, coach parked in hotel car park underneath our room running its engine for hours at a time and then loading and driving away at 4am! Overcrowded breakfast room, poor choice of food at breakfast.
Not up to the usual Holiday Inn Express standard.
July 20, 2015
Rated 5.0 out of 5.0 by Arklow1 Enjoyable
A very enjoyable overnight stay in a friendly and efficient hotel
July 19, 2015