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Rated 3.8 out of 5 by 301 reviewers.
Rated 5.0 out of 5.0 by Overall good experience Easy to find from the motorway, easy drive way and ample, secure parking. Always nice to receive a warm. genuine welcome after a long journey. reception staff made check in easy, kept all relevant information concise and easy to folow. Reception assisted in arranging a taxi into town. I returned after mid night and received another warm welcome. A very comfortable nights sleep in a nice, clean room - very comfortable bed. Nice warm shower before enjoying a hearty breakfast in a well appointed breakfast area. No waiting for anything at service areas and all hot food was exactly that - hot!! December 12, 2014
Rated 5.0 out of 5.0 by Comfortable rooms. Just spent two nights at this hotel, this is our second visit and it was as good as our first. The rooms are very good and clean, with comfortable beds and tea & coffee making facilities. There is ample parking available, and the staff are polite and very helpful. There is a bus service should you need it that stops near the hotel and runs into town. December 12, 2014
Rated 5.0 out of 5.0 by Friendly staff Warm and friendly greeting by Greg on arrival.Clean and tidy room, friendly breakfast staff and good choice of breakfast. December 12, 2014
Rated 3.0 out of 5.0 Food The food was awful, I only ordered a burger and I think it was the worse one I've ever had. Really is wish I'd sent it back. December 8, 2014
Rated 4.0 out of 5.0 by Comfortable, clean and good service. I found my stay at the Holiday Inn West Redbridge Lane Southampton to be most pleasant. the staff were very welcoming and the room was fresh and clean. Breakfast was all one needed. I will stay again. Thank you. December 6, 2014
Rated 4.0 out of 5.0 by Convenient Location. Comfortable clean room. This hotel is very conveniently located next to the M271 with easy access to the New Forest for a leisure stay. Plenty of parking. Nice clean example of a HI Express Hotel. Breakfast was nicely presented and the quality was fine. My only gripe is that breakfast choices at HI Express generally seem to have been scaled back from several years ago, which is a shame. It feels like the accountants have shaped the menu. The fruit salad bowl only contained tinned pineapple, and English breakfast choice is just sausage, scrambled egg and baked beans. Should be at least three choices of fruit salad, and cooked breakfast should additionally contain at least two of bacon, tomatoes, mushrooms and hash browns. Continental breakfast lacked mini danish pastries. November 24, 2014
Rated 5.0 out of 5.0 by Worth a visit As first time visitors to Holiday Inn Express at Southampton_West i would highly recommend it to others.The hotel was modern,clean,easily accessible and very friendly staff. The complimentary breakfast they serve is excellent and covers most dietary needs. Great secure car parking and is ideally situated for an overnight stay en route to Southampton Cruise terminal. We shall definitely use Holiday Inn Express again. November 22, 2014
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