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Rated 3.9 out of 5 by 367 reviewers.
Rated 5.0 out of 5.0 by Another great stay This was my second stay at this hotel and it was equally as good as the first. The reception staff made me feel I was a special guest, a lovely welcome. Rooms are clean and spacious, you can have a meal and a drink on site and you get free wifi in the room and around the hotel. Plenty of free parking spaces. A great choice for a more moderately priced hotel than the Southampton city centre places yet its within easy reach of the city. You finish off the stay with a adequate hearty breakfast with a choice to suit all. February 28, 2015
Rated 5.0 out of 5.0 by Excellent Support during Stressful Period My wife was to under go major surgery in Southampton General Hospital, rather than a daily round trip of 120 miles I stayed at the hotel. The whole staff knew the situation and were very considerate and flexible during my uncertain schedule, arranging two extra nights accommodation during a very busy half term week, when her discharge was delayed. I cannot speak highly enough of the two duty managers for their kindness and we will have no hesitation in staying here again. February 27, 2015
Rated 3.0 out of 5.0 by Adequate but Breakfast chaotic Too many people trying to get breakfast even though it was about 9.30 am February 26, 2015
Rated 4.0 out of 5.0 by Nice room, noisy car park I have stayed at Holiday Inn Southampton on 2 occasions, on both visits I found the room comfortable & clean & the staff helpful. During my first visit I had a room on the first floor & slept well, however during my last visit my room was on the ground floor & I was woke several times during the night by cars being parked as the car park was right outside my window, yes I'm a light sleeper. Would also like a little more vegetarian options on the dinner menu & at breakfast. This would not put me off staying here again though, I'd just ask not to be allocated a ground floor room. February 26, 2015
Rated 5.0 out of 5.0 by Nice hotel near to peppa pig world Good value for money. Breakfast was really good. Staff are friendly. Overall, my family had a great at time hotel. February 26, 2015
Rated 5.0 out of 5.0 by Comfortable and convenient We stayed overnight in a family room and were happy with the both the size of the room and how neat and tidy it was. The breakfast was included in the price and was of a good standard. Having stayed in this hotel before and other H.I.Express hotels I will have no hesitation in booking an overnight stay again. February 24, 2015
Rated 4.0 out of 5.0 by Comfortable and quiet stop over Enjoyed our short stay at Holiday Inn Express Southampton West. Very clean, relatively comfortable room. Courteous and attentive staff made us feel welcome. The grandchildren also loved the novelty of the overnight stay and slept soundly after the initial excitement. Breakfast was adequate for our needs, cold selection was fine; English cooked breakfast very limited and disappointing (no bacon, cheap sausages and overcooked scrambled egg). Nonetheless, a good stopover point and will use again if in the area. February 24, 2015
Rated 3.0 out of 5.0 by DONT GO IN SCHOOL HOLIDAYS Hotel good, staff good, clean, and comfortable. However, as our stay was during school holidays breakfast was more like a primary school tea party, I blame the parents for this, they do not even try to discipline, control or educate their little darlings in how to behave in public. A hotel with a separate dining room or times for the under 8's would get my business every time. February 23, 2015
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