Rated 4.1 out of 5 by 627
Rated 5.0 out of 5.0 by alan09344 excellent hotel
Superb throughout stay, definitely recommend. I expected little, and had never stayed with this chain before. Very impressed for a great price
February 9, 2016
Rated 5.0 out of 5.0 by Muscles30 Stay
We stayed here as it was close to Southampton Hospital the room was lovely and spacious very clean staff we met were friendly and helpful . Breakfast was nice and good choice of continental foods hot breakfast only consists of scrambled egg sausage and beans. Maybe add bacon to make it a proper cooked breakfast would be an advantage. But would still stay here again
February 9, 2016
Rated 4.0 out of 5.0 by LawH I would stay here again.
I have used this particular Holiday inn several times in the past. It is nice to see that it has been updated / redecorated.
Overall, I was quite satisfied with my stay. However, there there are a few issues. First, the mattresses (I stay 2 different nights in two different rooms) have been 'heavily' used that they were not comfortable unless you find a decent spot. On one of the mattresses, I have to rotate it around so I was not sleeping on a downward slope (toward my head)! They appear to have marking for rotations, if they have been rotating the position of the mattresses (as all hotel should and most do) then I personally think that these mattress should be replaced. The same can be said to the pillows to some extent.
The cleanliness of the rooms is fairly standard just don't go inspecting all the furniture, fixtures, etc!
An annoying thing I found was that the sound proofing of the hotel itself is not good. You will hear any bangings, doors closing, toilets flushing from upstairs ,etc. Unfortunately, this isn't that is easily fixed so if you have a number of inconsiderate guests staying near you expect to be disturbed if you are a light - moderate sleeper.
The good notes are that the parking is free and there seems to be plenty of room (unless the hotel is at full capacity). The internet provided is 'free' (included in the cost) and best yet unlimited which is always a very good bonus!
I was staying over night for a job interview and a meeting for the other night. The staff were quite helpful, I was told at the last minute to bring a physical copy of my CV for the job interview and to do some last minute online tests. They were able to print out my CV for me (free of charge) and the unlimited internet really help for completing the online tests at the last minute.
The breakfast provided (that is included in the price) is ok (continental style breakfast, with hot baked beans, "scrambled egg" and sausages) , it's standard for a Holiday Inn, but it does beat paying for it. Other similar hotels would charge you for it for the same quality.
February 7, 2016
Rated 5.0 out of 5.0 by Mat0 Great service
The staff take the normal stress of check in and check out down to the absolute minimum, great attention to detail, very welcoming, just excellent customer service!
February 5, 2016
Rated 5.0 out of 5.0 by Kat89 Quality and Comfort Always Guaranteed
I travel around the UK continuously for work and always look to book a Holiday Inn before all other hotels, providing it is within my budgets.
I find the staff always very cheerful and helpful, the rooms are clean and well equipped with private bathroom, extra pillows, a comfortable mattress, black out curtains, tea and coffee making facilities and ample room to swing a cat.
The continental breakfast buffet is always delicious and I often opt for the sausages, beans, scrambled eggs and toast, which granted is not the best quality, but after a week eating cold pre-packaged sandwiches while on the road, it is a welcome luxury!
I always thoroughly enjoy my stay when I book with Holiday Inn and will, without doubt, continue to stay with them.
February 2, 2016
Rated 5.0 out of 5.0 by Councilw Last minute booking
Manager couldn't have been more helpful and friendly when I arrived just before 9 after major train problems meant I couldn't get home. Checked me in and took an order to my dinner at the same time so I wouldn't miss out plus arranged a cab for me too. Although all the irons were taken I had one provided next morning
February 1, 2016
Rated 4.0 out of 5.0 by AarhusBased Great staff, friendly service, comfortable room
Clean and comfortable room: good service both from front-of-house staff and cleaning staff. Only (temporary) downside was problems with the lift, but this is not the hotel's fault: they're dependent on an external contractor (although one could argue they need to find a different one...)
February 1, 2016