Rated 3.8 out of 5 by 60
Rated 5.0 out of 5.0 by MSMike1972 Great Stay
I've stayed at this property for years. I always feel like I'm nearly at home! :)
October 26, 2013
Rated 5.0 out of 5.0 by Roscoe66 Great stay close to Downtown and Graceland.
I travel quite frequently and have stayed at many IHG properties this one is one of the better ones located near Memphis. I felt safe and the rooms are updated and comfortable. The staff was very accomidating and I got a good nights sleep. I guess that's all you can ask for.
October 26, 2013
Rated 5.0 out of 5.0 by Slg39 Great place to stay
Staff was warm and friendly. Room was clean and no noise. Sleep well. Hope to go back again
October 24, 2013
Rated 5.0 out of 5.0 by Sandi62 Excellent service and comfortable room
I thoroughly enjoyed my weekend at the Holiday Inn Express Southaven, MS. The staff was friendly and made me feel at home. I will definitely stay there again. I am proud to be an IHG Rewards Club member.
October 23, 2013
Rated 3.0 out of 5.0 by NAYEW My stay
I have always stayed at this Holiday Inn when visiting the Memphis area. This time I was not satisfied. My room had too many spiders. Even while taking a shower - a large spider creeped from the shower head and was trying to avoid getting in the path of the streaming water... which made me uncomfortable and hurrying to finish my shower. The morning of my departure..I am guessing my neighbors had a room full of children... then ran up and down the halls screaming with their breakfast in tow. I ended up leaving earlier than planned. I have always loved this hotel.
October 16, 2013
Rated 5.0 out of 5.0 by Poloman Great Staff !!!
Front desk staff and management went over and above the high standards of Holiday Inn.
October 7, 2013
Rated 4.0 out of 5.0 by Jimmy54 Memphis bound
Nice HI Express in
South Haven, just a few miles from Memphis.
Love the fact that they have smoking rooms available. Very conveinent to stores and restaurants. Cheap gas available too.
September 30, 2013
Rated 3.0 out of 5.0 by Atlgirl78 So so...
Room was o.k., but 2 problems-- ALL of the pillows on one of the beds were covered with hair (hence I didn't sleep in that bed) and the microwave was filthy. Like I said, o.k. for one night, but I probably wouldn't do an extended stay.
September 22, 2013
Rated 4.0 out of 5.0 by jmljr1980 Great Experience
I have stayed here several times and have always had a great experience.
September 12, 2013
Rated 2.0 out of 5.0 by CyndieKC Clean
The room was clean. The maid staff the 2 nights we were there were very nice. Breakfast was poor. I have had much better breakfasts at other Holiday Inns. Pickings were slim to say the least. Being platinum I usually get upgraded to a much better room, if available. Here they did not even try. I was told at check in that this was the room I was assigned and they could not upgrade me. Too bad. On the way back home from vacation, they will not be my assigned hotel.
September 10, 2013
Rated 5.0 out of 5.0 by Mash1956 Very nice
The young lay ht checked me in was so nice , she was busy but took time to talk to me, I was worn out from traveling and she new it!
September 2, 2013
Rated 5.0 out of 5.0 by Bigs50 hidden treasure
hard to find but worth the look. We came after dark and the sign by the road NOT light up either night we stayed and we almost drove by it. Everything was fine and we stay 30+ nights a year in hotels
August 26, 2013
Rated 5.0 out of 5.0 by harry22 very friendly
the staff was very friendly, breakfast was great, rooms and entire building very clean, great place to stay...everyone was very friendly, made you feel like they were an old friend who you have not seen in awhile.
August 21, 2013
Rated 1.0 out of 5.0 by RICJAN57 Worst night we've had in a Holiday Inn Property
The grounds and property were clean but the bed, A/C and T.V.
were unacceptable. Bed was like sleeping on the floor it was so hard, A/C unit struggled to keep the room cool and the cable went
off shortly after check-in and did not come back on until sometime
in the early morning hours. On top of all the problems with
the room the ice machine was out of order on the 1st floor and I couldn't find anyone at the desk so I had to search the hotel for another machine which was located on the 3rd floor. The next morning before we woke up housekeeping was knocking at the door to clean the room. There was no bill either in my room or outside the door to speed up check out.
August 21, 2013
Rated 5.0 out of 5.0 by Tupelo Good value.
This hotel had everything we needed for our stop in Memphis to see Graceland. The Keurig in the room was a nice touch. The breakfast was quite adequate. The staff was friendly and accommodating.
August 19, 2013
Rated 5.0 out of 5.0 by Lloydlo Short stay
We were just traveling through. I had made reservations online and was very pleased with everything.
August 17, 2013
Rated 5.0 out of 5.0 by Buckett very comfortable beds and great service
the personal was very nice and greeted with upmost respect
August 16, 2013
Rated 5.0 out of 5.0 by ErnieM Great service all the way around!
my experience at this Holliday Inn , was the best compared to any other Holiday Inn that I have stayed at , and I stayed at three this same week , One in Denver ,One in MN and this one here MS
The staff from house keeping to the front counter where helpful and friendly , I felt at home not at a Hotel
please give everyone their a big thank you from me!
August 12, 2013
Rated 5.0 out of 5.0 by DJG53 Great service and location
Very accommodating. Comfortable rooms with great service and a convenient location outside the downtown traffic. Thanks.
August 12, 2013
Rated 3.0 out of 5.0 by jan66 Older Holiday Inn Express
Needs to be referbished. It was clean and comfortable, just needed newer smell, It had a little musty smell. Other than that it was quiet and relaxing. It was easy to get to I-55 and to the shopping in Southhaven.
August 9, 2013
Rated 5.0 out of 5.0 by Yama Yama
The rooms were very nice and the inside of the room looked like a five star hotel. The breakfast was delicious and the eggs was mouth watering. The inside of the bathroom was sparkling marble. The only low point of my stay was the young white female had no people skills. She did not smile and very short with answers.
August 8, 2013
Rated 5.0 out of 5.0 by BusinessTripToSouthaven Great Place to stay
this was one of the nicest Holiday inn expresses I've ever stayed at. it looked like a new building.
July 31, 2013
Rated 4.0 out of 5.0 by Brad78 Good with some problems
This was a standard type room that was nice with good water pressure in the bathroom. I was very impressed that they had single serve K-cup coffee makers. I was also impressed that the night staff made fresh chocolate chip cookies...(it was a great surprise for my son) The room was what I would expect from this brand of hotel and why I always stay at Holiday Inns...NOW THE BAD...When I checked in I was given a room that someone was already staying in. Luckily she was not in the room but my small son did have to glimpse some womens clothing that he shouldn't see at this age! We went swimming that night and the pool was not in the best shape. We came out with leaves and stuff stuck to us and had to take a shower immediately. We stayed at this hotel because of the free shuttle service to the Memphis Airport. Even though I was assured that the shuttle ran hourly the night before as well as calling the front desk at 4:00AM, the shuttle was not there to pick us up at 5:00AM as requested. We weren't actually picked up until 5:30AM which made getting to our flight a little difficult.
July 30, 2013
Rated 5.0 out of 5.0 by Puppy40 In town for a day to day
Staff was able to keep extending my stay for 2 or 3 days at a time
Thanks so much
July 11, 2013
Rated 1.0 out of 5.0 by Jmc1996 Stinky!
This hotel had a horrible smell......they had used a large quantity of some kind of cleaner. We complained but nothing was done. We were suppose to stay 2 nights but left early after only 1. The breakfast was VERY good. This was the only thing nice about this place.
July 10, 2013
Rated 5.0 out of 5.0 by Butch13 Great location, friendly staff
My wife and I have stayed at this motel numerous times and never have a problem. The staff is always friendly and helpful. This location is near shopping, eating places of all kinds and is a very short drive to Memphis. It is also close to the Tunica Casino's. I have always enjoyed staying here and will be back!
June 28, 2013
Rated 5.0 out of 5.0 by kenn1 Best service in town
The location was very convenient to my work and the staff was outstanding. I am going to recommend this hotel to my fellow co-workers
June 18, 2013
Rated 5.0 out of 5.0 by butchjds Hotel to say at in Memphis
This hotel has one of the best items in their lobby that helps you remember the hotel, a wood train locomotive. This has to be one of the best ran Holiday Inns in the area. The Manager and his staff go out of their way to make you feel welcome and what to make sure you need nothing. I asked about the equipment in the gym and was told that they were updating the items and even went as far as to tell me that the next time I would be there it would be new. If you are in Memphis and want to stay close to the airport and have a clean safe place to stay – this is it stay here. The hotel is only one exit away from all the great eating places and you will want for nothing.
June 17, 2013
Rated 1.0 out of 5.0 by TJB114 Bathroom was disgusting
The bathroom was dirty and the toilet was disgusting.
June 11, 2013
Rated 4.0 out of 5.0 by Canns Great breakfast and nice room
I stay here 2 times in the past week. I stay at this hotel when I drive through Memphis. The first night the room was great but was on the 2nd floor, which is the smokers floor. It wasn't nice to walk out the room to smell smoke. The breakfast is always fabulous, with the automatic pancake maker and in-room Kurigs. The 2nd night we stayed, it was a first floor room but the mattress felt like a rock. Nice desk and housekeeping personnel. I would stay here again.
April 24, 2013