Rated 4.6 out of 5 by 49
Rated 1.0 out of 5.0 ROACHES!!!!!!!!!!!!!!!!!!!!
Stayed here last week of Oct for two nites. My wife found roaches crawling across the bureau. When we advised the clerk we were told "the exterminator just left and he comes back regularly". The manager didn't even have the courtesy to come out of his office and talk to us. Wouldn't stay here again!
November 5, 2013
Rated 5.0 out of 5.0 by ACHS First class!
Our Women's Golf team and support personnel traveled to Pinehurst and were able to get a good night's rest and a wonderful breakfast prior to their competition. I appreciated the professional service and the ease of booking the rooms, obtaining an invoice, and the great service once we arrived.
Thanks! We will call Holiday Inn Express in the future.
November 4, 2013
Rated 5.0 out of 5.0 by Nancy1955 Passing Through
As always the Holiday Inn Experience was great. Because of health reasons, I have to be careful when choosing a hotel. My immune system is compromised and cleanliness is a must in my environment; therefore, this is one of the reasons why I choose Holiday Inn Express as the chain of hotels whenever I travel. I also enjoyed their continental breakfast, which has a variety of items to choose from. I love their coffee and having it available when I want it. The staff is wonderful and they made me feel at home. The location was excellent and you could walk to many restaurants that were located within walking distance.
I highly recommend this hotel.
October 27, 2013
Rated 4.0 out of 5.0 by Darin525 Great Hotel but...
Great hotel! Staff was awesome and hotel was extremely clean but we were disappointed when we reserved a handicap accessible room with a roll in shower and we arrived to find a 6inch ledge making it unusable being that I require the use of a shower chair. Overall though it was a great hotel we would definitely recommend they just may want to clarify their definition of a roll in shower.
October 23, 2013
Rated 5.0 out of 5.0 by MarkJ64 Great Place to Stay
The staff was very accommodating and everything was well done and the sleeping rooms were very comfortable and relaxing. This was a business gathering and breakfasts and evenings were well planned and much appreciated especially with a hectic schedule.
October 21, 2013
Rated 5.0 out of 5.0 by Steri Sure bet, choose this one, we did and were VERY happy!
Perfect, hot water a plenty, excellent beds, pillows and staff professionalism.
As usual, I researched extensively and it was between this place and two others. I chose this due to the bedding reviews. Gotta have the right bedding or what’s the point.
As soon as we walked in, I exhaled. We were enthusiastically greeted and attended to by Pierre. He is professional, personable, driven and an excellent asset for HIE with future aspirations that set him above the rest, clearly an asset to HIE and anyone that hires him in the future. I’d hire him in a minute, for sure! He made a difference. Housekeepers, in general and Rosa in particular, were delightful and sweet; our breakfast attendant, Citlali was attentive, always smiling, provided timely food stocking consistency and a clean dining area.
We stayed four nights and every morning was a different hot dishes (various egg options alternating sausage and bacon) along with the standards = biscuits, gravy, those incredible cinnamon rolls, mini-muffins (chocolate ones were to die for), white, wheat bread, English muffins and bagels to toast, fresh pancake maker, mini-fridge w/ boiled eggs and yogurt, quick oatmeal and grits packages, bananas, apples, peanut butter, etc. Coffee was good. Plenty options for those dieting or not.
We had a king suite which had a kitchenette complete w/mini-fridge, microwave, sink, coffee maker and dinette table, sofa, spacious and VERY comfortable and clean. Loved the beds, king size pillow and linens.
In response to earlier review regarding the water, if it had been any hotter it would have caused 1st degree burns, plus significant water flow. Go figure.
It’s a quite location, setting off the main road and behind Chili’s and Bone Fish Grill (very walkable). I always set the HVAC thermostat fan mode to “ON” which creates great white noise and promotes significant sleep.
Would stay again on our next visit and recommend to all. This should be #1 Hotel in Southern Pines.
October 20, 2013
Rated 5.0 out of 5.0 by Thefunkybunch Wedding visit
We made the 6-7 hour trip & were so looking forward to our weekend getaway to attend a friend's wedding at a local vineyard. The Holiday Inn Express was all we had hoped for & more! The room was very clean, the service/staff excellent & breakfast was excellent! The choices were great, wide variety & nice and fresh. The only disappointment was the pool, which was closed for the season (it was 90 degrees on Saturday). I was thinking being in the South that it would have been open & that would have topped the trip off the list! But, that being said-I would def recommend a stay for anyone!
October 10, 2013
Rated 4.0 out of 5.0 by Dan35 Nice room
Nice, quiet hotel, great value, comfortable bed. Walk to shopping and restaurants.
October 4, 2013
Rated 5.0 out of 5.0 by ern2001 excellent place to stay....great staff
Great staff...great location...close to everything. Will definitely stay again.
September 24, 2013
Rated 4.0 out of 5.0 by MECHome Love The Staff
Bed were really good, room was clean and tidy. But the staff is what really made our stay, they were above average, especially Pierre, he was really good. Would stay again, but wish they had a better breakfast.
September 7, 2013
Rated 4.0 out of 5.0 by profswife Very Nice Hotel (with one exception)
This property is well-maintained and the staff is helpful and friendly. The beds are comfortable and the rooms are spacious. We loved having a microwave and a refrigerator in our room. The breakfast was good--our kids liked the pancakes and we enjoyed omelets. The fitness room provided opportunity to work out while we were there. Our only complaint was the shower. The water pressure was non-existant! It took twice as long to take a shower because of this. It literally dripped from the showerhead. I'm not sure what the problem was, as there was adequate water pressure in the sink and in the bathtub. Definitely unexpected.
September 4, 2013
Rated 5.0 out of 5.0 by Jason37 Great staff and hotel
First time to stay in a Holiday Inn Express and can say I was not disappointed. The staff was great and the hotel was nice and convinent to get to. I would certainly stay here again and would recommend this hotel.
September 3, 2013
Rated 5.0 out of 5.0 by MrsCoughtry Excellent
Everything was Great from the moment i called to make my reservation. The staff is very friendly and i will make sure i stay with this hotel anytime i come to southern pines.
August 28, 2013
Rated 5.0 out of 5.0 by ABB01 Fantastic Stay
Great room. King bed was so comfortable! Excellent hotel.
August 22, 2013
Rated 5.0 out of 5.0 by reh1 Great all the way around
The best, cleanest, friendliest hotel I have stayed at all year. Top notch service and comfort.
August 19, 2013
Rated 4.0 out of 5.0 by Reamer Nice Place
Nice facility. well maintained and clean. Can walk across the parking lot to a nice dinner at the Bonefish Grill.
August 18, 2013
Rated 5.0 out of 5.0 by Torquet Quick Visit
I drove from PA to NC for a quick visit with some dear friends, and so interested in a comfortable, clean and convenient place to stay for two nights. I made the right choice with the Holiday Inn Express in Southern Pines. The property was clean and well-kept. The staff was incredibly helpful and friendly. The location was convenient to my friends' home. The complimentary breakfast was outstanding. I will look to stay in other HIE's on future trips around the country.
August 15, 2013
Rated 4.0 out of 5.0 by bobo10 hotel stay
WE enjoyed our stay in your hotel. The room was very nice
August 4, 2013
Rated 5.0 out of 5.0 by ScotB Great accomodations/value
We spent 3 nights at this hotel in July 2013 and found it to be clean and up to date. Staff was very friendly. As the weather was rainy, we did not take advantage of the outdoor pool, but did use the treadmills in the fitness center.. all modern and in good condition. The breakfast was typical and very adequate. Coffee was available 24x7 in the breakfast area.
July 20, 2013
Rated 5.0 out of 5.0 by Bobino Best customer service provided by Pierre.
He was extremely helpful and accommodating. Knowledgeable with the area. My husband grew up in southern pines and this is the first time he visited in 30 years. Our stay was very pleasant. Breakfast was great. Hotel was clean and everyone was very professional and courteous. Would stay in the same in the future. Location is very near to everything such as Outback restaurant, dunkin donuts, Walmart, shopping centers, etc. it was a very pleasant stay.
July 18, 2013
Rated 5.0 out of 5.0 by seashellsnsand Wonderful Staff, Quiet Hotel, & Comfortable Room
My husband and I spent 2 nights here while my father was in the hospital. Every single person that I spoke with that worked at this hotel was so kind and helpful. I appreciated this so much and I plan to come back to stay just for fun and relaxation.
The hotel was quiet and we rested well. The beds were comfortable and the rooms were extremely clean, which is something I insist on.
We only live about 45 minutes away, but I definitely plan to return to this hotel to stay for shopping and relaxation.
Thanks to everyone at this hotel for a job well done!!!!
July 15, 2013
Rated 5.0 out of 5.0 by someoneyoushouldtrust Great room at a very reasonable price
Super clean hotel. Nicely decorated and comfortable rooms. Being a tall person, I loved the high shower heads. Delicious breakfast with a lot of variety. Kids enjoyed the nice size pool. Very pleasant and accommodating staff.
July 13, 2013
Rated 5.0 out of 5.0 by pj84 Great Staff
This was our third stay here and we have enjoyed it each time. We have a son in the military and they live at Southern Pines so this is close. There are other motels/hotels in the area but I won't want to stay any place else as the beds are comfortable and all the staff are really nice.
There are two restaurants in front of the hotel. Wal-Mart and Cracker Barrel are real close.
We stay about 4 days and won't think of staying any place else.
June 29, 2013
Rated 5.0 out of 5.0 by Deckhand Location good, room excellant!
Enjoyed my stay at this hotel. Room was comfortable and roomy. Close to many areas of interest.
June 25, 2013
Rated 5.0 out of 5.0 by JamesD63 Top notch
If you want a very nice place to stay at you better stay here at the HIX. The staff was just wonderful you could not ask for better. The breakfast choices were just great the hot food was hot and the cold stuff cold,
The room was just great and very clean.. I am in a wheel chair so I had a handicap room. It was the best handicap room that I have ever had. Could not have been treated any nicer by the staff.
June 9, 2013
Rated 5.0 out of 5.0 by golfer42 Superb
Room, food, and amenities are superb
Clean and neat
May 26, 2013
Rated 5.0 out of 5.0 by Bernie123 Solid Choice
My son and I come down here on March break for our annual golf week. This location is well kept and very clean with lots of parking. We have found the staff to be friendly and helpful. As well it is well located as one can walk to several restaurants in a matter of minutes. Definitely a consistent experience each year.
April 30, 2013
Rated 1.0 out of 5.0 by harleyrdr great Motel, no security....
This is a great Motel, but there is no motel security, and even though I backed my truck in close to the office, in a well lit area, I was robbed of $3800.00 of tools and electronics from my work truck.. NO CAMERAS, no one saw a thing. Front desk was non responsive..... I will make an attempt to find a safer location to stay.....working in the area for the next 4 months.
April 19, 2013
Rated 4.0 out of 5.0 by Ltplug Great Service
Enjoyed the ability to just relax. Nice big room, big bed. Great breakfast.
April 6, 2013
Rated 5.0 out of 5.0 by 2013pete Nice place
The attendant that checked me in was prepared and knew how to check me in quickly. She was very very personable but no nonsense
As with all Holiday INn Expresses, they need to go back to the larger pillows.
March 26, 2013