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Rated 4.7 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Great Stay Great Service, Helpful, Bed & Pillows were awesome January 27, 2014
Rated 5.0 out of 5.0 by Comfort from chocolate chip cookies to pillows! The front desk staff is first rate. Smiling faces, expertise, accommodating... the customer comes first here. The fresh chocolate chip cookies are a nice touch. The rooms are large and the bedding is very comfortable. January 26, 2014
Rated 5.0 out of 5.0 by Great Hotel One of the best hotel experiences I have had. Exceptional front desk staff. Overall a very enjoyable stay. January 26, 2014
Rated 4.0 out of 5.0 by Wimpy shower Hotel would have received 5 stars if it was not for the wimpy shower. The water just barely came out of the shower head. Could hardly get wet. Outside of that it was a great stay. Maybe just the room I had? January 2, 2014
Rated 5.0 out of 5.0 by Great place The staff that we encountered was very helpful. The room was as expected, clean, comfortable and well appointed. The hotel itself was clean and the breakfast was very good. January 2, 2014
Rated 5.0 out of 5.0 by Pleasant stay I find this hotel to be better than expected. Very clean and quiet. The cleaners were very friendly and seems to enjoy their work. The receptionists were also helpful and friendly. I will definitely visit again and recommend this hotel to my friends. I booked this hotel directly on their website rather than priceline and other dealers. It was the same price so I decided to cut the middle man. January 1, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Our son and family live there so we will always stay here when we come. We have been coming for at least 3 years. The staff are GREAT. December 29, 2013
Rated 5.0 out of 5.0 by Good service and clean rooms.. This is how a hotel should look... I found this hotel on line And made registration for my family for Xmas. Everyone gave Me A+..... Nita G December 29, 2013
Rated 5.0 out of 5.0 by Nice Experience...No Complaints. My stay at Holiday Inn Express (Southern Pines-Pinehurst) was good. There was nothing remarkable about it but everything met or exceeded my expectations. The staff was polite, the room was clean, the breakfast was good with plenty to choose from, and the price was very reasonable. I have no complaints about my stay and will stay there again the next time I am in town. December 4, 2013
Rated 5.0 out of 5.0 by Wonderful stay at Holiday Inn I loved my stay here, and I would gladly stay there again. The staff was wonderful and i loved it. December 2, 2013
Rated 5.0 out of 5.0 by Great Experience Stay here the night of my military ball and it was more than I expected. The room was spacious and the price was reasonable for the space the room provided. I will definitely be staying here again when I'm in the area. November 21, 2013
Rated 5.0 out of 5.0 by This hotel could not have been more perfect!! The rooms were clean, staff great and the breakfast was really good. Great variety. November 18, 2013
Rated 5.0 out of 5.0 by Great place to stay I travel a lot for work and this is one of my favorite places to stay. The staff is always incredibly friendly and its always clean and I always feel safe here. November 18, 2013
Rated 3.0 out of 5.0 by No Wake Up Call 1. Electronic Keys for both rooms did not work 2. No Wake Up Call 3. No Bill Under the door 4. Greeting with a small bottle of water and nothing else Other than that--it was great November 18, 2013
Rated 5.0 out of 5.0 by Worth The Stay I staid for a night. They where nice enough to let us in the room early. The place was clean and comfortable. The free breakfast had a lot of choices. All around a great price for what I got. November 6, 2013
Rated 5.0 out of 5.0 by Charming hotel! I had a really enjoyable stay at this Holiday Inn. The location was very good--several restaurants nearby, two within walking distance. The desk clerk was one of the nicest I have seen--very helpful. November 5, 2013
Rated 1.0 out of 5.0 ROACHES!!!!!!!!!!!!!!!!!!!! Stayed here last week of Oct for two nites. My wife found roaches crawling across the bureau. When we advised the clerk we were told "the exterminator just left and he comes back regularly". The manager didn't even have the courtesy to come out of his office and talk to us. Wouldn't stay here again! November 5, 2013
Rated 5.0 out of 5.0 by First class! Our Women's Golf team and support personnel traveled to Pinehurst and were able to get a good night's rest and a wonderful breakfast prior to their competition. I appreciated the professional service and the ease of booking the rooms, obtaining an invoice, and the great service once we arrived. Thanks! We will call Holiday Inn Express in the future. November 4, 2013
Rated 5.0 out of 5.0 by Passing Through As always the Holiday Inn Experience was great. Because of health reasons, I have to be careful when choosing a hotel. My immune system is compromised and cleanliness is a must in my environment; therefore, this is one of the reasons why I choose Holiday Inn Express as the chain of hotels whenever I travel. I also enjoyed their continental breakfast, which has a variety of items to choose from. I love their coffee and having it available when I want it. The staff is wonderful and they made me feel at home. The location was excellent and you could walk to many restaurants that were located within walking distance. I highly recommend this hotel. October 27, 2013
Rated 4.0 out of 5.0 by Great Hotel but... Great hotel! Staff was awesome and hotel was extremely clean but we were disappointed when we reserved a handicap accessible room with a roll in shower and we arrived to find a 6inch ledge making it unusable being that I require the use of a shower chair. Overall though it was a great hotel we would definitely recommend they just may want to clarify their definition of a roll in shower. October 23, 2013
Rated 5.0 out of 5.0 by Great Place to Stay The staff was very accommodating and everything was well done and the sleeping rooms were very comfortable and relaxing. This was a business gathering and breakfasts and evenings were well planned and much appreciated especially with a hectic schedule. October 21, 2013
Rated 5.0 out of 5.0 by Sure bet, choose this one, we did and were VERY happy! Perfect, hot water a plenty, excellent beds, pillows and staff professionalism. As usual, I researched extensively and it was between this place and two others. I chose this due to the bedding reviews. Gotta have the right bedding or what’s the point. As soon as we walked in, I exhaled. We were enthusiastically greeted and attended to by Pierre. He is professional, personable, driven and an excellent asset for HIE with future aspirations that set him above the rest, clearly an asset to HIE and anyone that hires him in the future. I’d hire him in a minute, for sure! He made a difference. Housekeepers, in general and Rosa in particular, were delightful and sweet; our breakfast attendant, Citlali was attentive, always smiling, provided timely food stocking consistency and a clean dining area. We stayed four nights and every morning was a different hot dishes (various egg options alternating sausage and bacon) along with the standards = biscuits, gravy, those incredible cinnamon rolls, mini-muffins (chocolate ones were to die for), white, wheat bread, English muffins and bagels to toast, fresh pancake maker, mini-fridge w/ boiled eggs and yogurt, quick oatmeal and grits packages, bananas, apples, peanut butter, etc. Coffee was good. Plenty options for those dieting or not. We had a king suite which had a kitchenette complete w/mini-fridge, microwave, sink, coffee maker and dinette table, sofa, spacious and VERY comfortable and clean. Loved the beds, king size pillow and linens. In response to earlier review regarding the water, if it had been any hotter it would have caused 1st degree burns, plus significant water flow. Go figure. It’s a quite location, setting off the main road and behind Chili’s and Bone Fish Grill (very walkable). I always set the HVAC thermostat fan mode to “ON” which creates great white noise and promotes significant sleep. Would stay again on our next visit and recommend to all. This should be #1 Hotel in Southern Pines. October 20, 2013
Rated 5.0 out of 5.0 by Wedding visit We made the 6-7 hour trip & were so looking forward to our weekend getaway to attend a friend's wedding at a local vineyard. The Holiday Inn Express was all we had hoped for & more! The room was very clean, the service/staff excellent & breakfast was excellent! The choices were great, wide variety & nice and fresh. The only disappointment was the pool, which was closed for the season (it was 90 degrees on Saturday). I was thinking being in the South that it would have been open & that would have topped the trip off the list! But, that being said-I would def recommend a stay for anyone! October 10, 2013
Rated 4.0 out of 5.0 by Nice room Nice, quiet hotel, great value, comfortable bed. Walk to shopping and restaurants. October 4, 2013
Rated 5.0 out of 5.0 by excellent place to stay....great staff Great staff...great location...close to everything. Will definitely stay again. September 24, 2013
Rated 4.0 out of 5.0 by Love The Staff Bed were really good, room was clean and tidy. But the staff is what really made our stay, they were above average, especially Pierre, he was really good. Would stay again, but wish they had a better breakfast. September 7, 2013
Rated 4.0 out of 5.0 by Very Nice Hotel (with one exception) This property is well-maintained and the staff is helpful and friendly. The beds are comfortable and the rooms are spacious. We loved having a microwave and a refrigerator in our room. The breakfast was good--our kids liked the pancakes and we enjoyed omelets. The fitness room provided opportunity to work out while we were there. Our only complaint was the shower. The water pressure was non-existant! It took twice as long to take a shower because of this. It literally dripped from the showerhead. I'm not sure what the problem was, as there was adequate water pressure in the sink and in the bathtub. Definitely unexpected. September 4, 2013
Rated 5.0 out of 5.0 by Great staff and hotel First time to stay in a Holiday Inn Express and can say I was not disappointed. The staff was great and the hotel was nice and convinent to get to. I would certainly stay here again and would recommend this hotel. September 3, 2013
Rated 5.0 out of 5.0 by Excellent Everything was Great from the moment i called to make my reservation. The staff is very friendly and i will make sure i stay with this hotel anytime i come to southern pines. August 28, 2013
Rated 5.0 out of 5.0 by Fantastic Stay Great room. King bed was so comfortable! Excellent hotel. August 22, 2013
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