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Rated 4.3 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by Survey To Long Survey To Long. Comfortable bed and great service. Survey To Long. May 26, 2015
Rated 5.0 out of 5.0 by great hotel-quiet, nice staff We booked this hotel for a family weekend getaway. We found the facility quite, right of the highway but well hidden between trees.lots of green landscape around. quick check in, cozy and clean room, nice gym, great breakfast,and nice smiling staff. Price was great May 25, 2015
Rated 3.0 out of 5.0 Service Suffered when Hotel was Busy This hotel provided a good location for travel in the greater Hartford area and was a good value for the price. The only issue we had over 4 nights was that the hotel could not provide housekeeping when it was full. Being a guest for 4 nights should entail the same quality of service that all guests receive. Front desk staff were quite stressed by the full house, but service improved once the volume of guests declined. May 25, 2015
Rated 3.0 out of 5.0 by A Mediocre Stay We stayed 3 nights, was happy that they enforce quiet hours. However, we did have some issues: water was not very hot and the shower head could not be adjusted (and when attempting to adjust the water pipe was actually moving at the wall and we were afraid it was going to come apart); hair in bathroom in sink, tub and floor; toilet paper holder was not secure, no trademark cinnamon rolls on Sunday or Monday morning. Also, Monday morning breakfast had issues of no salt and pepper on the tables, lights not on at bfast bar, and omelettes were cold. Our opinion was a mediocre stay, but feel we payed for more than what we received. May 20, 2015
Rated 3.0 out of 5.0 by Mattress and Shower Below Par The mattress was so soft and worn out that my back was sore after I slept. When I showered at 8 a.m. the hot water ran out after one minute. The breakfast buffet is loaded with sugary confections and processed food. May 18, 2015
Rated 1.0 out of 5.0 by Cold, Dribbling Shower I've stayed at 10+ Holiday Inns this year, and this is probably the worst. The building feels very dated, and probably hasn't been renovated in a very long time. My bathroom was tiny and pillows were uncomfortable. My shower this morning was freezing and the shower head was broken. May 12, 2015
Rated 5.0 out of 5.0 by Excellent Had a great stay. Very comfortable and desk staff and lady in breakfast was so sweet and friendly. Would recomment it. May 5, 2015
Rated 5.0 out of 5.0 by Nice place to stay on the way to Hartford, CT area !! My wife and I had a wonderful overnight stay at this HIE. The front desk assistant was delightful and very helpful and I am sure she will be getting promoted in a short while as she epitomized efficiency and professionalism. She made our stay delightfu. Thank you and congratulations for having a very nice hotel. The accomodations were wonderful. April 30, 2015
  • 2015-05-27T13:12:58.821-05:00
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