Rated 4.2 out of 5 by 94
Rated 3.0 out of 5.0 by Chris570 Great beds but room had strange smell
My husband and I stayed here with our 19 month old last week. The room was average size, the mini fridge was very nice even had a small freezer and everything was clean. However the room had a slight smell to it. We were only stating one night so we made do with a scented candle from cvs. The hotel had a pool but it was already closed for the season even though it was 80 degrees and just the first week of September. Breakfast was a nice touch but nothing to write home about. The hot items were decent but the muffins and bagels were slightly hard. The housekeeping staff, front desk staff and older woman running the breakfast station were all wonderful. Very kind and accommodating. When my son was giving me a hard time they came over and entertained him to help me which was wonderful. The bed was wonderful if you like a soft mattress and a nice touch was they provide two soft king pillows and two firmer pillows. We would have slept like kings if the room wasn't facing the front of the hotel with the highway and car noises coming right in. We aren't used to noise like that so my son was disturbed all night and we were kept awake as well. We give this hotel a three star rating because while the staff was wonderful and the beds comfortable it's not a hotel we would recommend because the cons outweigh the pros.
September 14, 2014
Rated 4.0 out of 5.0 by track sledge wonderful stay
Our only problem was the first room we stayed in was not cleaned properly. We found soiled undergarments in the closet, which was pretty nasty. Within less than 2 min of contacting the front desk, the house keeping supervisor knocked on our door, immediately brought us to a new room, and checked the room with me for cleanliness. She then called us 15 min after being there to make sure everything was OK, and gave us a discount off the room. The staff was wonderful. Yes we were annoyed at first, but other than that mishap everything else was wonderful. I didn't like the fact that it had a nice swimming pool that was not heated and can only be used part of the yr on hot days.
September 3, 2014
Rated 4.0 out of 5.0 by doctor88 Guest Room Corridors need updating and back door needs updating
Storefront doors at back entrance need updating. Guest room corridors need updating.
September 2, 2014
Rated 5.0 out of 5.0 by Hapiday66 A Very Pleasant Surprise.
Staff, Room and Breakfast made for a very pleasant stay. This was our first time at a Holiday Inn Express but it will not be our last. Holiday Inn Express will now be my first choice when seeking a hotel.
Thank you very kindly!
August 31, 2014
Rated 4.0 out of 5.0 by 66554488 good service
Service and staff were very good, room was good, clean
area was good,
August 28, 2014
Rated 3.0 out of 5.0 by Went to the Lake Compance Good Value
Great value for the price. Breakfast choices were the best
variety ever offered from a "continental" breakfast style
service. Clean and friendly service.
August 28, 2014
Rated 5.0 out of 5.0 by PTCT Hospital VIsit
Needed a room to visit our son in the Cental COnnenitcut Regional hospital.
August 25, 2014
Rated 5.0 out of 5.0 by Ranger22 Great Service - Best Breakfast choices I've ever seen
I highly recommend this Holiday Inn Express. The desk people were always pleasant. They have hot coffee available in lobby around the clock. They have a soft chocolate chip cookie waiting for you at the end of the day. The included breakfast bar was the best. They have a machine that makes pancakes at the push of a button. Push the button and wait a few minutes, hot pancakes.
The TV has a sleep timer. I always have trouble getting to sleep in a motel unless TV is on. I feel good knowing it will turn off. Room was very nice with desk, coffee table, microwave and refrigerator. This was one of the best places I've stayed for a week of work related activities.
August 25, 2014