Rated 4.3 out of 5 by 200
Rated 5.0 out of 5.0 by happpppy Great experience except for the A/C
I've stayed at this hotel 3 times. It's convenient, clean, a great value, and the staff is friendly. My first 2 stays were fine. My only complaint this time is that the A/C in my room wasn't working properly. I kept trying to make it cooler, but the thermostat wasn't cooperating. The A/C would come on for a few minutes and then shut-off before it reached temperature. Maybe there's an energy saver feature on it, but it was not as cool as I would have liked. I even tried just having the fan run constantly but that didn't work either. My daughter and I didn't have a restful sleep that night because the A/C would kick on for a few minutes and then shut off.. Next time I stay at a hotel, I'm going to run the A/C for an hour before I get comfortable, and if it doesn't work properly, I'm going to ask for another room. Don't discount this hotel based on this experience, but just make sure your room has an A/C unit that is agreeable with your comfort level.
July 31, 2015
Rated 5.0 out of 5.0 by Louise20 Great Stop along the Route
This is a great hotel with easy access off and on the highway. There are plenty of restaurants in the area for your lunch or dinner. Some of the rooms tend to be noisy because you can hear the highway noise but we found a way to fix that. Just leave the fan running all night on the air conditioning/heating unit and you not only can fall asleep to "white noise" but you will have air circulating all night. We always stop here when we are in the area to visit relatives.
July 30, 2015
Rated 1.0 out of 5.0 by Mature Business Lady Stay away if little league week playground atmosphere
Do not go here if you want to sleep if the sports teams here, The kids were running up and down the second floor hall,bang the doors. They turned the hotel into a playground. The night clerk tried but, but there was no Manager on site to support staff and be able to make the tough decisions.
July 30, 2015
Rated 4.0 out of 5.0 by Beetsie Fine staff
We had reservations for 2 nites. The A/C was dreadfully loud and blowing directly on the bed, with no way to regulate the vents. After a sleepless nite, we complained. The desk person was great and immediately assigned us to a different room, which was much more comfortable.
The toilet blocked, but within a very short time, a maintenance man corrected the problem.
Considering that our problems were solved, we were then very satisfied with our accommodations.
All personnel with whom we interacted were very personable, courteous and helpful.
July 23, 2015
Rated 2.0 out of 5.0 by Lacking Sleep Poor Experience
Don't book here unless you don't care about sleeping. Very noisy and not relaxing.
July 23, 2015
Rated 4.0 out of 5.0 by dfranklin213 Clean and efficient
Great location, quiet and clean. could use a better sign from the main road to the side street, because I was traveling late at night and it was hard to see the street sign.
Great staff and solid location.
July 20, 2015
Rated 5.0 out of 5.0 by Russhr Excellent service and accommodations
We were in Southington for three days to sing a concert. The hotel exceeded our expectations in comparison to some other cities where we have sung.
July 15, 2015
Rated 5.0 out of 5.0 by ladydiTR Great Desk Staff
Kenya and the young man who checked me out of the hotel were king and friendly.
July 14, 2015