Rated 4.4 out of 5 by 32
Rated 5.0 out of 5.0 by jr1099 Service and beds were awesome!
My grandchildren wanted to put the beds in their suitcase and bring them home!
September 4, 2013
Rated 5.0 out of 5.0 by SMLee Comfortable Bed & Relax
It was a very comfort staying during business trip.
August 30, 2013
Rated 5.0 out of 5.0 by Arizona2007 Will return.
Sparta Holiday Inn Express is great place to stay in the area. Staff was welcoming at check in and at breakfast. Room was comfortable and clean. Everything worked and overall hotel was clean and well-maintained. Will stay again.
August 26, 2013
Rated 5.0 out of 5.0 by memphisguy Best Holiday Inn Express ever!
The staff was over the top, and the services were seamless. I felt as If I was at a five star resort. Everyone greeted me by name, and made me feel as a very valued guest.
August 23, 2013
Rated 4.0 out of 5.0 by PH88 Comfortable and Clean
This hotel was very clean and comfortable. I read reviews before we went that scared me but they were all false. There is nothing wrong with this hotel. Price was high due to event we were there for (that was expected). I applaud the cleaning staff.....rooms were Great!
August 20, 2013
Rated 5.0 out of 5.0 by mcf100 Feels like home
The friendly staff at Sparta Holiday Inn made feel like you are at home. The stay was great. We arrived and received a warm welcome from the desk clerk. The check in area was spotless and a welcome signed was posted for "The Grand Visitors." Our room was nice and clean and well stocked. The breakfast was hot and plenty of foods to choose from whether it be fruit, cereal, cinnamon roll, biscuits, gravy , sausage, eggs. They had anything you wanted. At the end of the day when we returned there were fresh chocolate chip cookies for everyone. The room was quite so we got plenty of rest. The beds were comfortable. Walmart, Dollar Store, and restaurants nearby. You can't go wrong staying here. We will be back next year.
August 20, 2013
Rated 5.0 out of 5.0 by MrBT Well Taken Care Of
I have stayed at this location 6 times now and have never been disappointed. Highly recommend!
August 20, 2013
Rated 5.0 out of 5.0 by mcf100 Clean hotel/hot breakfast/friendly knowledgeable staff
Upon check-in Tracie welcomed us and was very friendly and did her job very well. We were greeted with a goody bag. The whole staff was eager to help in anyway they could. We had an excellent hot breakfast with many choices. The dining area was spotless. The hostess went above and beyond keeping the breakfast area clean and filled with delicious hot food. The beds were comfortable with lots of pillows. The cleaning staff provided us with everything we needed each day. The rooms were very clean. The hotel is conveniently located near the World Shooting Complex. There are several eating establishments nearby. Also a Walmart and Dollar General nearby. This is a great place to stay. We will be back again!
August 19, 2013
Rated 5.0 out of 5.0 by CrosshairJockey A little pricey, but worth it.
In general, I was well satisfied with the room, cleanliness, service and breakfast that the Sparta Holiday Inn Express provided. I have no complaints. It would be a little nicer if the price were cheaper, but I realize I was paying for the convenience of staying near the World Recreation and Shooting Complex. I would stay there again.
August 16, 2013
Rated 3.0 out of 5.0 by Mobile2 Bad Timing
When i checked in Elevator was down , pool was inop, but overall I slept well & stayed clean all a person needs,,
August 4, 2013
Rated 3.0 out of 5.0 by TravelingIndiana Helpful staff - poor maintainence of pool & elevator.
We were given 3rd floor rooms & not informed elevator was out of service - but quickly switched to 1st floor rooms. Then the disappointing news for the children that the pool was out of service till next day which ended up being our entire stay. This was learned after we kept checking back with desk. At one point one of the clerks told us this was known before we checked in & that the problem would not be corrected until the next week - after our check out. The staff was friendly and the breakfast was nice. I only wish they had been honest about the pool. Perhaps an offer for a 'comp' room at another time so we could have used the pool would have been a nice gesture.
July 31, 2013
Rated 5.0 out of 5.0 by adamno13 Little slice of heaven
We were very impressed with this hotel. Everyone was so friendly, and polite. This by far has to be the nicest Holiday Inn Express that I have stayed in. I was impressed that they had a guest apprecation happy hour the last night we stayed. Very good food, and feindly bunch. We hope to have a room here next year.
July 25, 2013
Rated 5.0 out of 5.0 by texasgirl58 Fabulous Hotel
This hotel was great you could not ask for a nicer bunch of folks. We came in town for a week, and they made us feel at home. They even had a cook out one evening. We will always stay here.
July 25, 2013
Rated 5.0 out of 5.0 by elvisfan1 Wonderful Time
This hotel was wonderful. The staff was very friendly, and the place was clean. They even had a BBQ for us.
July 25, 2013
Rated 5.0 out of 5.0 by KCB1 Satisfied Customer
Room clean and comfortable. Good breakfast. Very helpful and friendly staff.
June 28, 2013
Rated 1.0 out of 5.0 by JJJ5 Not Impressed
We checked-in late in the evening. We were checked-in to a room that had not been cleaned. The staff quickly changed our room. The new room had dog hair on the bed. We asked to pay cash for the room. The person working the desk told us we could do that at check-out, then proceeded to charge my credit card. We went to breakfast in the morning and they were out o all 3 kinds of juice and many of the breakfast items. When I went to complain at the front desk about the staff charging my credit card, they figured out they actually charged us for 2 rooms. I was reassured that a manager would call me first thing Monday morning,(we stayed Friday evening), I have yet to receive a phone call. Not impressed at all, but the staff was pleasant.
June 6, 2013
Rated 3.0 out of 5.0 by DSO801 THIN WALLS ;-(
This was the first time I had stayed at this location and was VERY disappointed. I was sitting in my room at 8;15 pm and was shocked and appauled that I was hearing a conversation in the next room. I called the front desk to inquire if complaints regarding the walls were common. I was told that the walls were thin. I informed the front desk that the conditions were unacceptable. Andy was very patient and incredibly accomodating and offered to bring up keys for a different room. He was very apologetic that he had to move me from the 3rd floor to the 2nd floor. If not for Andy's extraordinary effort to correct the situation I would have taken my business elsewhere. The room he relocated me to was wonderful. Andy is an amazingly positive and helpful employee. 5 stars for Andy!
April 8, 2013
Rated 4.0 out of 5.0 by jpwAtSparta Nice last minute adjustment
We got to our room and we noticed it had been smoked in. After alerting the front desk they changed our room for us and gave us an upgrade to a suite. They really took care of us...
April 1, 2013
Rated 5.0 out of 5.0 by tapeguy01 Cozy Hotel
The entire staff was very friendly! The hotel was super clean. I wish all Holiday Inn Express staff was that friendly!
February 25, 2013
Rated 5.0 out of 5.0 by AmericanWorker01 Picture perfect hotel stay
My stay at the Holiday Inn Express & Suites Sparta is th best stay I have had in years with IHG branded property. Wish all Holiday Inn Express hotels were this great. We love this hotel, and will stay no where else in Southern Illinois.
February 22, 2013
Rated 5.0 out of 5.0 by WingingIt A good place to stay
We have been staying at this HIX since it first opened and visit there several times a year. The staff knows us and are very friendly. They always ask about our family members who live in the area.
We are Platinum members of the Priority Rewards program and are recognized as such and thanked on every visit. We receive room upgrades if they are available without having to ask for them.
The breakfast buffet is usually well stocked and they are prompt in refilling any items that have run out during busy hours. Several newspapers are available for reading.
We don't use the pool or the exercise equipment, but they are available and used by others.
On the rare occasion where there has been a problem with the room, the staff has been quick to resolve it.
I highly recommend this hotel as it is easily the nicest one in the area.
February 20, 2013
Rated 5.0 out of 5.0 by chuck62286 Great Hotel
The hotel staff was great. Everyone went above and beyond to make sure our stay was pleasant!
February 19, 2013
Rated 4.0 out of 5.0 by Lynn75 Clean and comfortable
The room was clean and the beds were very comfortable. My husband and I would stay here again. Breakfast was average. Everyone was very friendly.
November 30, 2012
Rated 5.0 out of 5.0 by CoalGuy Little slice of heaven
The staff at the Holiday Inn Express is very freindly, and helpful. The hotel was extremely clean, and with modern decor. The pool room was a beautiful blue.
October 18, 2012