Rated 4.4 out of 5 by 75
Rated 5.0 out of 5.0 by weezy2 Friendly Staff and clean rooms
Extremely nice staff. Rooms were clean and bed was comfortable.
October 15, 2014
Rated 2.0 out of 5.0 by Staglady This stay started out good but turned to bad!
This three story hotel does not have backup generators which were needed Sunday October 12, 2014. When the power went out at 8:30 am it caused havoc. The stairway lights either did not work or if they did it was still too dim to see. I used my cell phone light in the stairways to go to the vehicle to retrieve a flashlight.
The staff was in a room talking behind the front desk but would not acknowledge any of the guests. Everyone checking out was just leaving their room key cards on the counter.
I ended up taking a not so warm shower only 30 minutes after the power outage. I also had to leave with wet hair.
The curtains in the room cannot be entirely closed to block the local businesses lighting at night. That left me with a flashing beacon to keep me awake. The bed was too hard but the pillows were nice.
The only good thing about breakfast was the cinnamon rolls.
The hotel itself and the room was clean, however, my husband found an empty quart beer bottle behind the curtain.
October 15, 2014
Rated 3.0 out of 5.0 by brand Errors
We were part of my daughters wedding party up from Chicago. She had reserved the rooms in advance. A few mistakes were made but corrected right away. However my brother in law arrived the night before the wedding from Florida and we could not reach him for the rehersal dinner. The hotel kept connecting us to the wrong room and he did not find us in time.
Also, you gave away the bride and grooms room the night of the wedding.....Did you really expect them in before ten? You did not charge them for the room which was good but that never should have happened. Your servers in the breakfast area were very delightful and helpful, nice ladies. All in all everyone was satisfied with the hotel. Thank you.
October 11, 2014