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Rated 4.3 out of 5 by 51 reviewers.
Rated 4.0 out of 5.0 by Lighting Lighting was very poor, especially in the bathroom. Please, please, please....... I know you are trying to save a penny but really! You would not put up with this in your own home - why would you expect the public to. This sends a very poor message about your concerns for comfort. We stay in many properties and, even though we really enjoy HIE, you are the absolute worst for lighting. I now carry an extra lamp when traveling by car. February 28, 2014
Rated 5.0 out of 5.0 by The 3 Florida Ladies Trip to see family I found this hotel because of the great reviews and my mom made the reservations there were 3 of us and we stayed 2 nights and it was a great Hotel. Justin at the front desk was MORE than helpful with helping us find our favorite restaurant, he gave us directions right to the door no problem. All of the staff were very friendly and very welcoming. When we visit our family again we will defiantly be coming back Thank you especially to Justin February 27, 2014
Rated 5.0 out of 5.0 by Great room & excellent service Shaun at the front desk of the Spartanburg North, SC location on the evening of 2/20/2014 was beyond a 10. I had called to make a reservation while on the road and she was incredible on the phone; courteous, personable and sounded truly excited that I chose that hotel to stay at. When we arrived (around 8 pm) she was the only staff at the desk and was assisting 2 people before us as well as fielding 4-5 phone call reservations; yet we were checked in in less than 10 minutes. She not only signed me up for the rewards program before we arrived but also had dinner recommendations ready as we checked in. Even with all that was happening she made us feel like we were the only ones there. The hotel was great, the room was probably the best we'd stayed in that week and the breakfast was really good. For the upper management, Shaun probably deserves a bit more than what she may be receiving currently; best business traveling experience in the last 10 years thanks to Shaun. February 25, 2014
Rated 5.0 out of 5.0 by Great Place to spend a night. A superb staff, a great breakfast, excellent internet connections,and a Waffle house,Mc Donalds and Arby's close by, the hotel is perfectly located. Just off the interstate, and an Ingles supermarket about a mile North , what more could one expect? February 15, 2014
Rated 5.0 out of 5.0 by Great find in Spartanburg Great service from the moment I walked in til the moment I left. The room was spotless and the breakfast service was terrific. Will absolutely keep this hotel on the radar for the next time I'm in the area. February 11, 2014
Rated 5.0 out of 5.0 by Modern, bright, clean, and spacious This is a very pretty hotel. As you walk in, it's clean and even smells clean, very bright , welcoming,and the staff was very warm and friendly, My room was clean and smelled fresh, and pretty spacious. The indoor pool was great considering there was snow on the ground. I was very impressed with breakfast, with a selection on omlets kr scrambled eggs, bacon and sausage, and the pancake machine was awsome. I will definitely come back to this hotel again. February 1, 2014
Rated 5.0 out of 5.0 by My Stay Lovely environment, friendly stay. I will continue to come and stay I felt like I was at home. The staff were amazing. January 28, 2014
Rated 3.0 out of 5.0 by Guest Reception When I checked in, the desk clerk said, we are having Lasagna and Drinks from 5:30 to 6:30, in the breakfast area. I get to the area at 6:00...all the food is gone and the host is packing up everything because evidently he was in a hurry to go home, and or there was not enough food. Don't advertise something if you can't deliver. January 27, 2014
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