Rated 4.5 out of 5 by 117
Rated 4.0 out of 5.0 by bjsb Exceptionally nice staff
Every staff member we encountered was pleasant and helpful. The facilities are pretty generic but pleasant and a good value.
October 1, 2014
Rated 5.0 out of 5.0 by She Who Must Be Obeyed Very Enjoyable Stay ...
Although our rooms weren't ready when we first arrived (as we were early), it didn't take long for housekeeping to prepare our rooms. They were clean
September 30, 2014
Rated 5.0 out of 5.0 by Brandi5 Traveling South Vacation
Love staying at this Holiday Inn Express yearly when we travel South, they always remember us and the staff are excellent in caring and making you feel the "great Southern Hospitality"!!!
September 24, 2014
Rated 5.0 out of 5.0 by David360 An experience that you can count on!
The hotel staff is very friendly, especially Esther, who runs the Wednesday evening appreciation event that she hosts.
September 23, 2014
Rated 5.0 out of 5.0 by Bird1119 Passing through
This hotel is clean and staff is friendly. It is close to restaurants,shopping and a movie theater ... after a long drive was nice to get out and walk around a bit and have a place to walk.
September 19, 2014
Rated 4.0 out of 5.0 by Business1959 Stay
It was OK and met my expectations, I would stay here again if we were in the area. I would appreciate if they would improve the service a little bit.
September 18, 2014
Rated 5.0 out of 5.0 by The Rubber Duck overall great location and service.
I think what this hotel needs to have a gas grill outside for guest to enjoy a stay away from home kind of surrounddens.
Also think this hotel needs to have is bikes for guest. there is lots to go and do near by from shopping to resturants. Excercise and fresh air.
September 16, 2014
Rated 5.0 out of 5.0 by Summerville Jeff Best Stay
This is one my favorite hotels. The Management and Staff are very "Customer Service Oriented". They are always ready to help the Cusotmer have a great stay. The hotel is very close to shopping, plenty of restaurants, and easy acceess to the Interstate.
September 15, 2014
Rated 5.0 out of 5.0 by Rosbud Comfortable bed and great service.
Only one night stay. Had a long day and when we got to the room, it was clean and refreshing. Really got a good night's sleep. Breakfast the next morning was awesome.Just what we needed to start our day .
September 14, 2014
Rated 5.0 out of 5.0 by Marleycafe Awesome bed and service
the friendly staff make you feel at home. and the bed was so comfortable and smell nice.
September 9, 2014
Rated 4.0 out of 5.0 by RoadMamaT Husband Business Travel
I booked this room for my husband who was on official federal govt job assignment. I automatically asked to speak to a General Manager or a Director of Sales but was refused. This is customary and I understand this is protocol, however, when dealing with rate issues, it has been my experience I will need to speak to someone above the front desk staff. Front desk refused to let me speak to anyone else. This property was VERY reluctant to honor the officially posted GSA per diem rate for their area, even though they were informed of the job assignment and that there was proper ID upon arrival. I understand that travelers do abuse the GSA rates (or try to) but this was not the case and I tried to explain this repeatedly. They were fairly rude about it until they were finally convinced of the authenticity of the job assignment and they did finally honor the posted rate. Will book again for business. Please remember that the initial contact with a front desk representative can make or break the experience for a traveler. This is the only reason I would not give this stay at this property an excellent.
September 4, 2014
Rated 5.0 out of 5.0 by Neil2014 Holiday Inn Express Westage Spartanburg
i am working in the area and this hotel is close to my work location. It is a clean, well kept facility with very accommodating staff.
September 2, 2014
Rated 5.0 out of 5.0 by Madam_S Good hotel, met our expectations
Good hotel, room, breakfast, etc, were all good/very good, some excellent. We needed a late checkout, and the desk staff cheerfully allowed it - Thank You!
Location is away from town, but not far from regular suburban stores (drug store, WalMart or something, etc). Price is so-so. Breakfast is just like 95% of all other hotels.
Webpage said there were on-site self-service laundry facilities, but in fact there are not.
September 2, 2014
Rated 5.0 out of 5.0 by P Foxx Great place to stay
Everything was ready for us when we arrived. The room was well kept and very comfortable. Internet access was easy and quick. Great place to stay and fun location next to the mall. Good choices for breakfast. Hot meal side of b'fast was OK, but not great. Did not use the facilities but they looked nice and well kept (pool, fitness center). Highly recommend.
September 2, 2014
Rated 5.0 out of 5.0 by 21 JIm Front Desk
The young lady, Gretchen, at the front desk was very helpful and courteous answering my questions. This makes for a nice atmosphere when staying out of town.
September 1, 2014
Rated 5.0 out of 5.0 by Spacetech54 I Did Stay at a HIE Last Night
We have a lot of choices these days to stay were we'd like.
I like a high level of consistency, with the right stuff no matter where I am.
I right a motorcycle as a hobby.
I ride for hours at a time, then decide where I'm going to stay.
I input on my GPS - Holiday Inn Express.
and let the box take me to where I'm going to stay for the night, as I know I'm going to have a great night's sleep.
August 29, 2014
Rated 5.0 out of 5.0 by Quinn04 business travelor
beautiful facility with friendly staff and comfortable, well appointed rooms.
August 27, 2014
Rated 5.0 out of 5.0 by Contract Worker Sparanburg, SC Stay
I always enjoy the Holiday Inn at Spartanburg's Westgate Mall. The staff is always extremely friendly and accommodating. They make me feel like I am at my home. I plan to stay there on all my business trips in the future.
August 23, 2014
Rated 5.0 out of 5.0 by Princess MOM Overall great stay!!!
We were there on vacation to visit family and it was very close to many things. The breakfast was always hot and selection was good.
August 22, 2014
Rated 5.0 out of 5.0 by deb54deb comfortable/safe/friendly staff
We were traveling on vacation and spent the previous night at another chain hotel and were very disappointed in their service/room. Checking in at the Holiday Inn Express was a good experience. The staff was friendly and helpful. The room was clean and comfortable. The overall appearance of the hotel was neat/clean. Will definitely stay there again.
August 21, 2014
Rated 5.0 out of 5.0 by Pet Owner Pet Friendly
This hotel is pet friendly. The rooms did not smell of past pets and it was accessible to the outside area for my dog. The upcharge for having an animal is very fair in comparison. It was a great experience.
August 14, 2014
Rated 5.0 out of 5.0 by Al&Deb2 On our way to Myrtle Beach
Staff was very nice,room and overall motel was very clean.
August 13, 2014
Rated 5.0 out of 5.0 by katron great air conditioner
clean rooms. great air conditioner. need more towels in rooms. next to mall. i would stay here again
August 12, 2014
Rated 4.0 out of 5.0 by DaniTammy Great Service
The front desk staff was great and very welcoming! Food was amazing for weekday stop!
August 12, 2014
Rated 5.0 out of 5.0 by seeyouagain CONSISTENTLY NO SURPRISES
I have had business in the Spartanburg area since this May 5, 2014 and have stayed at this HIX approximately 25 plus nights. The staff and facilities have consistently provided and met all my expectations.
The location has many amenities very close by (restaurants, shopping, etc), excellent access to I-26, and safe location.
I will stay here again in the future.
August 11, 2014
Rated 5.0 out of 5.0 by Sarah154 Good choice
arrived very late at night with no reservations, super easy, accomadating, very happy with our choice to stay there.
August 11, 2014
Rated 5.0 out of 5.0 by marsha53 Great accomodations and great service from staff
I will definitely use this hotel in the future when I am in Spartanburg. I was pleasantly surprised at how nice the room was and the bed was great. For the conference I attended, the days were long. It was nice to be able to relax and to get a good nights sleep.
August 7, 2014
Rated 5.0 out of 5.0 by MWilliams Great Service and comfortable bed.
Everything was fantastic except for I couldn't get my dark blinds to close. I assumed they didn't close all the way. So, I didn't bother to ask the front desk. When I was leaving I mentioned it and the front desk clerk said they do close all the way and that he would have the maintenance employee check it out. Besides that it is a very nice, clean and relaxing place to stay.
August 4, 2014
Rated 3.0 out of 5.0 by JScott82 Not the best
This location does not measure up to the typical locations of the other HIEs I have stayed in. I was placed in a room next to the elevators. This is one time I was glad the room's AC unit was extra noisy.; It drowned out the elevator & hallway noise.
At least the Cinnamon rolls were great.
July 28, 2014
Rated 4.0 out of 5.0 by LadyJE Comfortable bed and pillows
We enjoyed our stay at this hotel. The staff was friendly and attentive. I gave the front desk clerk an extra $20 and he immediately caught the mistake and returned it to me.
Breakfast was good with lots of variety although the pancake machine was not working, they had plenty of other breads to satisfy the taste buds. Sausage and bacon! That's a plus with this family of carnivores!
July 22, 2014