Rated 4.3 out of 5 by 78
Rated 1.0 out of 5.0 by Daffy Duck 1 One star
VERY DISAPPOINTED !!!!! As a rewards member our "executive room" had holes in bath towel, one tissue left in tissue box, coffee pot in room did not work for am coffee, window air conditioner did not cool room, only window had large green tree view and natural gas pumps AND 40 feet from railroad tracks for poor sleep. Give one star for hot chocolate chip cookies at night...
July 18, 2014
Rated 5.0 out of 5.0 by BIG PAPAW STAFF VERY PROFESSIONAL
VERY CLEAN FACILITY VERY GOOD MORNING MEAL POOL AREA CLEAN OUTSIDE MOTEL OVERALL REAL CLEAN
July 16, 2014
Rated 4.0 out of 5.0 by Gary012 gary012
always pretty consistent in all ways except for the large increase in room rates. Very nice that we are able to get a !0% discount on our food at City Ranges restaurant.
July 10, 2014
Rated 5.0 out of 5.0 by SPatel12 Nice place to relax, all in reach
Very warm welcome, nice location and very convenient for near by shopping, lunch and dinning.
July 9, 2014
Rated 5.0 out of 5.0 by hondakatt Holiday Inn Westgate Mall
Overall, very pleased. Thought price a bit high, but still a very good experience.
June 27, 2014
Rated 5.0 out of 5.0 by seeyouagain Consistently meeting and exceeding expectations with excellent customer service.
From May 5, 2014 through June 20, 2014 I stayed at this property for multiple nights each week. Not only did I consistently feel my needs/expectations were met but I observed this excellent service behavior by staff ensuring all guests received first quality service.
I will stay at this property again and refer associates to this property as well.
Additionally I really enjoyed the location. Located just off the main road this property is right at quality shopping and dining facilities. The mall, chain restaurants, Costco, etc. are all within a few blocks or less. The interstate is less than a mile from the property.
June 23, 2014
Rated 5.0 out of 5.0 by PM1968 Great stay
Excellent customer service and very clean rooms. The bathroom was very clean and it was nice and quite.
June 23, 2014
Rated 5.0 out of 5.0 by Bear073 Comfortable, quiet, and very good breakfast.
Stayed a night here on a trip to the coast. Would have been happy to stay for a few more nights. The rooms were very nice and clean, and had a comfortable bed. Besides coffee, I usually skip continental breakfasts and go elsewhere for a real breakfast, but this one was great. Had a wide variety. Didn't compare rates as this was a reward night, but will gladly stay here again if in the area.
June 22, 2014