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Rated 4.6 out of 5 by 323 reviewers.
Rated 5.0 out of 5.0 by A great suprise From the second you set your eyes upon this stunning building up on the "rock" you realize you've found a gem. The building itself was stunning and the views of the Spokane river were just as amazing. The staff at check-in were wonderful and welcoming even helping with transportation options to and from downtown as well as local "watering-hole" suggestions. A complimentary upgrade was a wonderful surprise as well. The shuttle service to and from downtown made the stay even more convenient. I hesitate to give this place such a great review as it might let my secret out, but I can't help but let others know how wonderful a stay they could have. January 27, 2015
Rated 5.0 out of 5.0 by ANOTHER GREAT HOLIDAY INN EXPERIENCE !!! Spent a week here on business and absolutely loved it. Great location, wonderful staff, and a fantastic facility made the stay worthwhile. I'll be back !!! January 26, 2015
Rated 5.0 out of 5.0 by The best of everything! As always, the stay was great. The help the best! Never have to ever think of staying else where. The Rock , ROCKS January 26, 2015
Rated 5.0 out of 5.0 by Great Hotel Aesthetically pleasing, delightfully comfortable and genuinely warm hospitality. This hotel has it all. As an Ambassador level IHG member, I stay at IHG hotels all across the country all the time. This is by far the best hotel that I have stayed at hands down. The hotel looks like a castle when pulling up to it on it's hill, which was really cool. The hotel room was absolutely divine! The bathroom was almost Zen like with a gorgeous walk in shower with three front jets and an overhead nozzle. Was the 2nd best shower I ever had in my life. Overall this hotel was top notch. The only recommendation I had was more TV channels to choose from. We tried to find HGTV which my wife and I like to watch, and they did not have that channel. Not too big of a deal, but that's the only thing they could do to maximize everything in my books. January 23, 2015
Rated 5.0 out of 5.0 by Best Holiday Inn Ive been to Felt like staying at a ski resort while in actuality was in the heart of downtown spokane. Loved my stay January 22, 2015
Rated 3.0 out of 5.0 by Excellent Staff Staff was very friendly and efficient. Check-in was flawless and very quick. Quickly provided with all info needed. We had a problem with room odor caused by the cleaning supplies. It left an aroma of stale BO. The staff moved us to a different room where this was much less noticeable. We upgraded to a view room, but the window/slider was quite small and not what I would have expected from an upgrade. January 16, 2015
Rated 5.0 out of 5.0 by Friendly, helpful staff. Staff was very friendly. Room was clean and comfortable. Bathroom was clean. Fitness room was small but functional and I was the only one in there. Great view of the city. January 15, 2015
Rated 4.0 out of 5.0 by frequent traveler On the rock is always a nice place to stay. Staff is always friendly and helpful. The hotel is always well maintained a big thumbs up to staff and management. January 15, 2015
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