Rated 4.6 out of 5 by 320
Rated 5.0 out of 5.0 by PlatinumJW Great Hotel
Aesthetically pleasing, delightfully comfortable and genuinely warm hospitality. This hotel has it all. As an Ambassador level IHG member, I stay at IHG hotels all across the country all the time. This is by far the best hotel that I have stayed at hands down. The hotel looks like a castle when pulling up to it on it's hill, which was really cool. The hotel room was absolutely divine! The bathroom was almost Zen like with a gorgeous walk in shower with three front jets and an overhead nozzle. Was the 2nd best shower I ever had in my life. Overall this hotel was top notch. The only recommendation I had was more TV channels to choose from. We tried to find HGTV which my wife and I like to watch, and they did not have that channel. Not too big of a deal, but that's the only thing they could do to maximize everything in my books.
January 23, 2015
Rated 5.0 out of 5.0 by ChrisWA1980 Best Holiday Inn Ive been to
Felt like staying at a ski resort while in actuality was in the heart of downtown spokane. Loved my stay
January 22, 2015
Rated 3.0 out of 5.0 by firemansvfd Excellent Staff
Staff was very friendly and efficient. Check-in was flawless and very quick. Quickly provided with all info needed.
We had a problem with room odor caused by the cleaning supplies. It left an aroma of stale BO. The staff moved us to a different room where this was much less noticeable.
We upgraded to a view room, but the window/slider was quite small and not what I would have expected from an upgrade.
January 16, 2015
Rated 5.0 out of 5.0 by jamie6 Friendly, helpful staff.
Staff was very friendly. Room was clean and comfortable. Bathroom was clean. Fitness room was small but functional and I was the only one in there. Great view of the city.
January 15, 2015
Rated 4.0 out of 5.0 by zag fan 1 frequent traveler
On the rock is always a nice place to stay. Staff is always friendly and helpful. The hotel is always well maintained a big thumbs up to staff and management.
January 15, 2015
Rated 5.0 out of 5.0 by kstephens32 Holiday Visit
Stayed here one day before the holidays and brought along our dog. The pet friendly rooms are right on the ground floor with easy outside access. Perfect when traveling with a dog. No extra charge for my pet either. Great location with parking. The room itself was very clean and functional. Comfortable bed and pillows. The staff - front desk as well as breakfast crew - were excellent. Very friendly and helpful! The lobby & breakfast area are cozy and inviting. I left some Tupperware in the fridge and they held on to it for a few days up front so I could come and get it before I left Spokane. They had a gift wrapping room which was great for some last minute presents I had.
I stay in many HIE and this one does not disappoint. Hands down one of the best out there.
January 13, 2015
Rated 5.0 out of 5.0 by letsbefrank friendly staff, great location
I travel to Spokane monthly for business. Not only does the locatioin meets my needs, I would come back anyway because the staff are first class and make me feel like I am a special guest each time I am there. This will always be my hotel of choice for the Spokane area.
January 12, 2015
Rated 5.0 out of 5.0 by over 50 bunch Staff outstanding
This is one of the best places to stay in downtown spokane.
Hotel is clean the view on the hill is beautiful the entrance and eating area is the best I have ever see in the hotels I have stayed in. The Staff are outstanding - they absolutely go out of their way to make you comfortable. They even dog sit if necessary. The rooms are comfortable clean - but could be updated a little. And sadly there is no pool but they do have an adequate exersise room. I would absolutely stay here again.
January 8, 2015