Rated 4.3 out of 5 by 109
Rated 5.0 out of 5.0 by jjoct2013 Wonderful location walking distance to downtown and river walk.
The personnel at the Inn provided excellent service and went out of thier way to address any questions we had. They were kind and helpful at all times. The rooms were clean and comfortable. Breakfast service was outstanding in a very comfortable atmosphere. Parking was very convenient. We enjoyed being in walking distancr to the downtown mall restaurants and the river walk.
December 10, 2013
Rated 5.0 out of 5.0 by Donnie1969 Great hotel
We have stayed with these guys before and the experience has always been great! This time we stayed in the pet part (as we had our very large 12 month old Akita with us) of the hotel and it was awesome. There was another door that led directly outside which was very handy. Also, the room was very clean! You couldn't tell at all that other pets had stayed there. This will definitely become our "go to" hotel in the future!
November 26, 2013
Rated 4.0 out of 5.0 by MissouriEagle1 Parking???
After a long business day traveling, I drove up "the rock" at 10PM with reservation, to find the parking lot full and 3 cars coming at me...honking. A contractor had apparently milled off half the lot and blocked off half or more that night... was advised to park down the street in over flow... drove down the hill, but no guidance, no signs, raining, cold... waiting on the shuttle for some time, because walking up a block or more with luggage at age 62 in the cold rain.... was not the expected experience at a Holiday.... for rate..that night.
The two girls were great at trying to handle the situation... but manager went home just after 10..... THERE WAS NO PLAN to over come the situation.......
Beautiful river... rapids... city..
Visitor from Missouri.
November 24, 2013
Rated 5.0 out of 5.0 by vmax85 A nice place to stay, love the new lobby.
The remodel of the lobby is a huge improvement. The breakfast area is open and spacious. We will stay at this hotel again in the future.
November 19, 2013
Rated 5.0 out of 5.0 by Novemberwedding Great Experience
We stayed for a week as part of a wedding. The staff, from reserving the rooms, to the breakfast staff, to the cleaning staff were all great, friendly, and helpful. They exceeded expectations in hospitality! The rooms were great, clean, and spacious. We had over 50 people staying at the hotel and we so enjoyed hanging in the lobby! The new lobby is wonderful with several different areas to hang out with different feel in each one. We almost felt like it was home and the staff was part of the family.
November 17, 2013
Rated 5.0 out of 5.0 by elena613 As always great hotel
Holiday inn express gets it right, friendly and helpful staff and great rooms. Well appointed bedding and cleanliness to match thank you
November 1, 2013
Rated 5.0 out of 5.0 by tireguy1 Above and Beyond
My wife was in Spokane for a convention and I had her stay at your hotel. She said the staff could not have been more helpful taking her around to get a computer power cord. She said the rooms were recently re-done and very clean and comfortable. Thank you for going above and beyond !! The staff is extremely competent.
October 28, 2013
Rated 5.0 out of 5.0 by Alawami Decent Hotel
The hotel is so nice and the staff is very friendly. the beds are comfortable and the size of the room was ok. the breakfast is nice and the hotel serve coffee all day and snack during the evening time and all of that is for free. It has been recently renovated and it was really nice experience.
October 26, 2013