Rated 5.0 out of 5.0 by tlduchemin I keep coming back!
I have had the best experiences on "The Rock"--Spokane-Downtown--that I come back continuously. Great service and staff, comfortable, and close to the downtown area. Nothing but repeat business from me!
May 10, 2013
Rated 1.0 out of 5.0 by propwash Remodeling and No Parking
I was not aware of the remodeling when I made my reward points reservation. If I had, I would not have stayed there, hence not complaining. I'm sure once the remodeling is complete, it will a beautiful place to stay. Breakfast packed in a room, and waiting for the only working elevator to get to my room is not my idea of relaxing. Did I mention the lack of parking spots? Again, I understand how hard it must be to remodel and keep the doors open. On the bright side, the staff was making the best out of it, and I had no problems with them. A simple email regarding the remodeling would have been a very nice notification.
May 7, 2013
Rated 1.0 out of 5.0 by Knbn Bad customer service, remodeling
The website said it may look like we are modeling on the outside but on the inside we are fine. Not even close! Breakfast was crammed in a hotel room and getting around was not possible at all! It was horrible. The staff were extremely unwelcoming. This is one I won't repeat.
May 2, 2013
Rated 5.0 out of 5.0 by Steel99 Great Job!
I had a very nice room and the service was very nice. I especially enjoyed the managers reception.
May 1, 2013
Rated 5.0 out of 5.0 by jrg0573 Great Service
I was reserved for a room and the day before my arrival I had to add another night to the room. The hotel was very full but in an effort to help me out the staff was able to work the schedule and get me into the same room I was reserved in for one extra night! I know this was not an easy task and want to thank the staff for going the extra distance to accommodate me and my unexpected schedule.
The room was wonderful, at the end of the hotel and thus very quiet and relaxing. This is a great hotel and with another expansion almost complete will only be that much better.
April 30, 2013
Rated 4.0 out of 5.0 by FriendlyPat Satisfied
I stayed here on a shopping trip to Spokane. The location of this property is excellent and withing walking distance to the park and convention center. They are currently undergoing a huge renovation project, so parking was terrible but I am sure that will change once the project is finished. The staff was friendly and the hotel was quiet. I would stay here again.
April 25, 2013
Rated 5.0 out of 5.0 by TXgirl33 First good sleep in nearly a week!
I stayed at the Holiday Inn-downtown after about a week of business travel. Despite the renovations taking place at the hotel my stay was relaxing and enjoyable. The beds were comfy and I got the best sleep I had during my entire trip at this hotel! The complimentary taco bar and 2 beers, or beer thirty as my coworker and I called it, was an unexpected treat! I only have 2 complaints: 1. The wind noise coming from the balcony sliding door was a little unsettling at first, but it only occured when the wind was really strong 2. I did not like that my balcony connected to the balcony of the room next to me. It made me feel that someone from that room could just walk on over.
April 17, 2013
Rated 4.0 out of 5.0 by Matt123456 Matt 123456
I have stayed here on many occassions. I had 2 other co-workers also stay at the property. Will be nice when the remodling is completed. I will be back. Great view of the city.
April 17, 2013