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Rated 4.4 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Royal Treatment Extremely comfortable and relaxing experience. Treated like royalty with evening gathering, breakfast and evening cookies!!! Such a wonderful experience you forget that you are traveling. Fabulous!!!! July 21, 2014
Rated 4.0 out of 5.0 by size of rooms and no pool For the cost of the room it was very small. In survey it mentioned pool but there was not one. It served the purpose at the time. Large lobby. Could only have 1 parking spot, which made a hardship for us since we were meeting someone from out of town. July 20, 2014
Rated 5.0 out of 5.0 by Exceptional staff, clean rooms and comfortable beds!! This hotel is in a great location. The front desk staff, especially Jessie ( go Germany!) were awesome. I would definitely stay here again and highly recommend it. Their breakfast selection is the best I've had for a hotel in it's category!! They even put the World Cup Final on for us.....:) July 17, 2014
Rated 5.0 out of 5.0 by Spectacular view of the city I enjoyed staying at this hotel. The room was clean and very nice. Wonderful view of the city from the balcony. The hotel reminds me of a castle on top of a hill. Great customer service. July 17, 2014
Rated 5.0 out of 5.0 by Suite was great for our family Overall, the hotel and our room were great. Very clean property and a great location. The staff at the front desk were very helpful and friendly. If we travel back through Spokane, this would more than likely be our first choice to stay at again. July 9, 2014
Rated 3.0 out of 5.0 by stay Overall I enjoyed my stay. The hotel was very clean and beautiful. With that being said the person who checked me was very rude. Was the first time I was not offered the choice between reward points or the snack bag. As a matter of fact he mumbled something about being a gold elite member then handed me my paperwork without saying anything at all. Then he charged my card after I had booked the room as a reward night and had explained that at check in and was told my card would not be charged. Come morning time it had been charged and I Had To Spend My Morning Fixing The issue. The room was very nice and comfortable. However you could here the people in the next room and parking lot talking all night. July 9, 2014
Rated 5.0 out of 5.0 by Great Location! Unsure of what to expect (we had never been to the area), we were extremely pleased with this hotel and its location. The hotel was clean and inviting. It sits on a hill overlooking the river and our room had a balcony (very nice feature). Within a short walk you can explore all of the downtown areas (parks, gardens, dining, shopping, etc.) The hotel itself was clean and comfortable with spacious rooms. The evening reception appeared pleasant (we skipped it for dining in town). The staff were courteous as well. July 8, 2014
Rated 5.0 out of 5.0 by Outstanding Stay As a Platinum Elite Member, this is one property I can say I always look forward to staying at. The staff and service at this property always far exceeds any property I stay with. I have the need and the opportunity to visit many other properties around the Country, both Holiday Inns as well as non Holiday Inn properties and this property always far exceeds my other stays as well as expectations, especially for the value. I will never hesitate to recommend this property to others. July 8, 2014
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