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Rated 4.6 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Business The service was excellent . I will stay at another time and place and expect the same quality service November 14, 2014
Rated 5.0 out of 5.0 by Breakfast Buffet and courtesy of staff The breakfast buffet is always a plus in my stay. I thoroughly enjoy waking up and not having to leave the premises for getting breakfast. The lady serving and maintaining the breakfast buffet was the most pleasant person I've ever met. The whole staff was awesome. I will definitely stay there again! November 11, 2014
Rated 5.0 out of 5.0 by Great pet handling skills Very personable staff. Will be staying with you again soon, enough said? Its centrally located. November 11, 2014
Rated 5.0 out of 5.0 by great ambiance Shuttle service was the best we ever experienced. The driver was prompt and helpful. She made us feel very important and welcome. The breakfast staff person (Joy), did all she could to make us happy with the choices available. We would recommend this Downtown hotel for anyone visiting Spokane. November 7, 2014
Rated 5.0 out of 5.0 by Accomodative for amount of dollars spent. Hard to beat the price to value. I have searched Spokane for the "right" hotel for the "right" price, and I can say that this Holiday Inn Express cannot be beat. November 7, 2014
Rated 5.0 out of 5.0 by Friendly Staff nice location Overall this was a very pleasant hotel to stay at. The staff was very friendly and efficient and the property has a great view of the downtown Spokane area without being surrounded by big buildings. November 4, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've been to. Very nice hotel. Although all Holiday Inn Express hotels are nice this one exceeded my expectations. Very nice spacious rooms. The price is a little higher than some but you get what you pay for here. Even from the outside you feel as though you are in for a treat. Excellent location. November 3, 2014
Rated 5.0 out of 5.0 by Nice public Space and staff I found the large room and dining area very comfortable. The staff were always pleasant to associate with regardless of the time day or night. November 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Spokane was outstanding, all the way around! The prices are good, the service superb. The lobby downstairs was perfect for letting me work into the early hours of the morning, while my family slept soundly in our room. When we unexpectedly needed to have a roll away bed one night, the staff problem solved it all, despite having a 100% filled hotel. Amaziing. The parking is not plentiful, and when I went in late at night asking about where I could park, the manager herself came out down to the bottom of the parking lot and identified a spot where I could park, although it was not marked for parking. She just got creative, and said the car would be safe all night. It was. Wow, talk about service. We always stay here when we come to Spokane! You can see why. October 30, 2014
Rated 5.0 out of 5.0 by Best complimentary breakfast around! We stayed at the Holiday Inn while visiting our daughter who attends Gonzaga University. This was our second stay at the Holiday Inn Express. The location is convenient to the University. The staff is friendly. They offer complimentary shuttle service to the airport. The rooms are clean and have a refrigerator and microwave available for use. The complimentary breakfast buffet has a lot of options and is well stocked October 30, 2014
Rated 5.0 out of 5.0 by Spokane Holiday Inn Express Excellent location, views, appearance. Staff was friendly, helpful, seemed to enjoy their work. They did everything to make our stay fantastic. October 30, 2014
Rated 5.0 out of 5.0 by Nice views great stay Lovely hotel on the hill. Comfortable and clean. Staff was friendly and the great room was inviting. October 30, 2014
Rated 5.0 out of 5.0 by Good Stay If I had to find an issue with this property, it is that the building appears to be built very cheaply. I can hear people walking around and they aren't really making much noise. The walls and floors are paper thin. If you did have a noisy group, the whole hotel would suffer, luckily this time I did not. October 28, 2014
Rated 5.0 out of 5.0 by My Stay Overall very good stay. Nice rooms. Clean. Decent breakfast food. October 28, 2014
Rated 5.0 out of 5.0 by Love this hotel This hotel has been upgraded and is very, very nice. The one thing that sets it apart form all the other motels in the area is the staff. They are simply outstanding! All of them. They go the extra mile to insure that you feel at home and that your stay is a pleasant one. I definitely will be staying again! October 27, 2014
Rated 5.0 out of 5.0 by Clean and comfortable A nice quite place with clean and comfortable beds and a great breakfast buffet. October 22, 2014
Rated 5.0 out of 5.0 by Beautiful lobby and excelent staff This is a comfortable hotel with a very friendly staff that provides a friendly atmosphere. October 21, 2014
Rated 5.0 out of 5.0 by Great hotel-clean, friendly, and serves breakfast We visit Spokane regularly and prefer to stay at the Holiday Inn Express. It is close to the convention center and downtown, easy to find off the freeway. The rooms are very clean and the beds were quite comfortable. The continental breakfast was good, they offer healthy choices such as hard-boiled eggs, yogurt, and whole grain bread. In addition, they have pastries, bagels and cream cheese, waffles, eggs bacon/sausage. The staff was very helpful and kept replenishing the breakfast items. Checkin was quick and easy. October 16, 2014
Rated 5.0 out of 5.0 by Good Location and Views The site was clean, well lit and comfortable. The staff was attentive and responsive to any requests. I would recommend this site to any traveler. October 15, 2014
Rated 5.0 out of 5.0 by Great place to stay to be right downtown! The only reason I gave "sleep quality" a low rating was because I think a lot of the guests came for a concert, so came back to the hotel late.. Not the hotel's fault! There was alot of happy noise in the parking lot and the people in the room above us couldn't have been noisier! But not worth complaining to the staff, they were just loud people. We were exceptionally tired after long drive delivering our son off to College @ EWU October 15, 2014
Rated 5.0 out of 5.0 by Great Staff Have stayed at a number of Holiday Inns and they have always met my expectations, but all the staff at the Spokane-Downtown Inn was especially friendly and accommodating. October 14, 2014
Rated 4.0 out of 5.0 by Excellent customer service!! Paul is a professional! Thanks for the help. I love your remodel, especially the patio. October 14, 2014
Rated 5.0 out of 5.0 by great staff friendly staff, nice rooms breakfast was just okay compared to other hotels in the area p.s. don't put our rotten bananas- yuck October 13, 2014
Rated 5.0 out of 5.0 by New, clean, and hospitable One of the nicest, cleanest, and friendliest hotels I've stayed at in quite some time! October 10, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express on the HILL Spokane Great stay at a beautiful and friendly Holiday Inn. I would recommend this place to business associates and friends. Wonderful amenities, shuttle service and the customer service was excellent. I look forward to visiting again in October 2014. October 8, 2014
Rated 5.0 out of 5.0 by Friendly staff. Love the cookies! I always stay here when I have business in Spokane. Staff is always friendly and helpful. October 7, 2014
Rated 5.0 out of 5.0 by Great Great hotel. Easy walk to the convention center or a friendly rie from the staff. Gonzaga room had a beautiful view of the city and did not hear the city that much from indoors. Would not hesitate to stay here again if I was in the area October 6, 2014
Rated 4.0 out of 5.0 by Food Service Serving food on paper plates with flimsy silverware and plastic cups was not my idea of an high end facility, October 4, 2014
Rated 5.0 out of 5.0 by Helpful Staff My friend and I were worried about finding the Spokane Arena, as we were walking. The girl at the front desk went outside with us and pointed us in the right direction. She made sure we understood and was so friendly and helpful. We had a great time at the concert and slept so sound in the comfy beds. It was so nice to have breakfast handy, so we could start our trek home. October 3, 2014
Rated 3.0 out of 5.0 by Decent accomodations It has improved since the remodel. Staff in breakfast area are very friendly and welcoming. October 2, 2014
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