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Rated 4.5 out of 5 by 244 reviewers.
Rated 5.0 out of 5.0 by Excellent I could not fault this property as a Holiday Inn Express. It is well situated across the river from Downtown just a few minutes walk through the park and across the footbridge. The property is very well maintained with clean grounds, nice lounge area and outside patio with heaters. Inside the hotel is also nicely decorated with helpful front desk staff. The usual breakfast items are well stocked with a nice lady checking everything is available and keeping the breakfast area clean. Recommended for business and leisure in Spokane. September 16, 2014
Rated 5.0 out of 5.0 by Clean, friendly and convenient! The staff in this Holiday Inn are amazing, year after year I'm greeted with happy faces! I love how clean the rooms are, and how friendly the maids are. Always a great experience. It's in a perfect location, and my morning walk along the River trail is always relaxing. September 16, 2014
Rated 5.0 out of 5.0 by Unexpected Pleasure My husband and I were taking our son to college. We live in Oregon and the college is in Montana. Our stay was so enjoyable that we have agreed to stay there when we pick him up in May and all future college trips. This is a beautiful hotel with wonderful staff. Thank you. September 15, 2014
Rated 5.0 out of 5.0 by Great customer service Great customer service, very friendly staff. Room was very clean and comfortable. September 14, 2014
Rated 5.0 out of 5.0 by Great staff Have stayed here numerous times.. Front desk staff have always been exceedingly helpful and friendly. Good sense of humor and personable. A hotel is a hotel, the people are what sets apart the good experiences from the average. September 14, 2014
Rated 5.0 out of 5.0 by great place to stay great location, great architecture, park close by with walking paths, good restaurants in vicinity. Highly recommend. September 13, 2014
Rated 5.0 out of 5.0 by Top notch Customer care and Gorgeous views Unique and beautiful in the heart of Spokane. Lots of spectacular views and so close to shopping and many family activities. You won't be disappointed with the caring staff of this top notch facility. September 13, 2014
Rated 5.0 out of 5.0 by Spokane visit The architecture of the building is startling, but I guess it shows good utilization of a difficult building site, and the interior of the hotel is certainly comfortable as well as interesting, The rest of the facets of my stay conform to what I would generally expect of a nice Holiday Inn. September 11, 2014
Rated 5.0 out of 5.0 by good except air conditioner great stay except air conditioner was noisy enough to wake us every time it cycled on. There was no constant fan when using air conditioner, so finally had to put just fan on to have a consistent sound. September 11, 2014
Rated 5.0 out of 5.0 by Excellent Service This is an amazing hotel. Staff were friendly, helpful and attentive to all guest needs and wants. Rooms were spacious and clean. It is close to downtown can walk to most anything from the hotel or drive within 2 minutes to local parks, stores and restaurants. We travelled with our toddler son and could not hear anything from halls or others rooms which made sleeping easy. We absolutely recommend this hotel to anyone who happens to be travelling to the Spokane area. September 11, 2014
Rated 5.0 out of 5.0 by Just a great hotel This is a excellent hotel and no one should I am sure that no one would be disappointed with their stay. A very nice walk through Riverside park to downtown shopping and restaurant area. September 10, 2014
Rated 5.0 out of 5.0 by Great Beautiful hotel, great stay. Best hotel breakfast I've encountered. Nice location with great views. Outdoor fireplace patio. September 9, 2014
Rated 5.0 out of 5.0 by Loved it shuttle service was great, staff friendly, beautiful view, close to shopping and eating areas. September 7, 2014
Rated 4.0 out of 5.0 by Gem of a hotel This hotel would figure in my top ten list,if I had one.Two minor negatives.My gold membership was not acknowledged and my long standing and on going complaint about no in room kettle to boil water for a cup of tea.Apart from that the room was big and airy and well fitted out,and everything worked!The breakfast was excellent,one of the best FCB I have had in USA. September 5, 2014
Rated 5.0 out of 5.0 by Great Service Night staff was very helpful and extremely friendly September 5, 2014
Rated 5.0 out of 5.0 by Great place The exterior of the hotel is beautiful as well as the architecture's interior. We had the Gonzaga Jr Suite, which was very roomy. The shower was a large walk-in, and had shower jets. The King size bed was much softer than we like, and caused a slight backache. But overall, it was a wonderful stay. September 5, 2014
Rated 5.0 out of 5.0 by Excellent customer service The young lady that checked me in had a great attitude and was very helpful. The lady that helped with the evening meal even though her leg was hurting had a great attitude & customer service skill. The lady that works the breakfast is the best. September 2, 2014
Rated 4.0 out of 5.0 by Convenient to GU Room is nice, staff good, breakfast fine, internet good. Very soft pillow and mattress so not so good if you need a firm pillow/mattress. TV channels too limited. September 2, 2014
Rated 3.0 out of 5.0 by Great place, poor environmental performance As much as we like this place, and have used it 6-7 times over the past several years, it will be hard to feel right returning due to the continuing poor performance in various "environmental" categories. The complete, extensive use of styrofoam and plastic for the breakfast area and styrofoam and individually-wrapped plastic cups in the rooms are two examples of the sort of environmentally irresponsible behaviors that most of the better lodging chains have moved away from. August 28, 2014
Rated 5.0 out of 5.0 by Fun Family Getaway We recently stayed at this location for our daughter's 4th birthday. From this hotel, the Riverfront area is just a short walk across a bridge, where you can find carnival rides, an IMAX theatre, a kids' train, etc. We parked at the hotel and had a weekend's worth of fun without ever getting the car again. The staff was extremely friendly, and there are nice touches throughout the hotel, like a collection of family board games in the lobby, and fire pits on the outside porches at night. August 28, 2014
Rated 5.0 out of 5.0 by Going back for more. This is a wonderful place to stay. I will plan all of my rooms in this location. August 28, 2014
Rated 5.0 out of 5.0 by Great place to be Just a wonderful place. Clean , comfortable, great staff. could not ask for more. August 28, 2014
Rated 4.0 out of 5.0 by Nice spot close to the River Nice staff, decent rooms and close to shopping, restaurants and downtown area! August 26, 2014
Rated 5.0 out of 5.0 by Idaho trip Good location for so we plan to stay here in the future August 25, 2014
Rated 5.0 out of 5.0 by fantastic upgrades! Have not stayed at this property for a while and the overall appearance driving up was fantastic. The lobby area was very impressive upon entering. Very friendly staff and the manager's night that provided snacks and drinks was a pleasant surprise. August 23, 2014
Rated 5.0 out of 5.0 by Great Place Its a great place to relax and just hang out. Its close to some great places to eat. August 23, 2014
Rated 5.0 out of 5.0 by Excellent hotel This is a great choice. Very new looking building but it was remodeled recently, so it looks new but it is not new. The lobby and breakfast area are great. The breakfast staff person is very attentive, and the free breakfast is great. The rooms are very nice. The staff are very friendly and helpful. The location is great with good views. Really one of the best Holiday Inn Express places I have stayed at, and I like these places! August 22, 2014
Rated 5.0 out of 5.0 by Could not have been more pleased! My wife and I have stayed at most every hotel in the down town area. I was MUCH happier here than even the Davenport. I felt that you really got the treatment one deserves when staying abroad. SUPER CLEAN!! And the staff was very helpful and kind. I won't be wasting my money staying anywhere else in Spokane from now on. Thanks for a great weekend!!! August 22, 2014
Rated 5.0 out of 5.0 by staff friendly and helpful worked at getting us a better rate for our extended stay in town for our son's wedding. An all around great place to stay. August 21, 2014
Rated 5.0 out of 5.0 by Great Hotel Beautiful Hotel, Great Location, Good Breakfast, great view of the city, decent parking. Ask for a room with a southern exposure to have a view of Downtown. August 19, 2014
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