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Rated 4.6 out of 5 by 301 reviewers.
Rated 5.0 out of 5.0 by Late Start I got to the hotel around 10 pm very tried from the day. The front desk clerk was helpful and cheerful. It was nice to get such a friendly greeting. I slept until 9:30 am and almost missed breakfast that was over at 9:30 am. The front desk clerk help me find something for breakfast. She did not have to do that at all. I am very grateful to the staff at Holiday Inn for making me feel so comfortable and valued. I travel all over the country for the last 10 years and this was the best Customer Service I have had so far. Thank you very much. December 24, 2014
Rated 5.0 out of 5.0 by Heading home for the holidays For many years we have stayed at the Rock while home visiting family during the holidays. Having the same lady serving the breakfast area all of these years has really contributed to our enjoyment of staying here and we enjoying seeing her and receiving her excellent service each visit. December 24, 2014
Rated 5.0 out of 5.0 by Highly Recommended This hotel is minutes from downtown Spokane--easy to find and easy to access from the downtown area. Staff members went out of their way to help us--late at night finding bowls for us to use for soup and the breakfast lady reheating our food in the microwave. (The breakfast lady is super nice!) The lobby is impressive with its large open space, friendly seating arrangement and large windows letting in lots of light. The rooms are comfortable. Some have mini balconies, which was nice to be able to step out onto for a breath of fresh air. We loved this hotel and plan to come back again. December 23, 2014
Rated 5.0 out of 5.0 by Beautiful and comfortable Your hotel was beautiful and beyond comfortable...I would definitely stay there again. loved the grounds and décor. December 18, 2014
Rated 5.0 out of 5.0 by Downtown location In addition to the exeptional friendly and professional staff, the downtown location is ideal in that I had to travel in different directions each time I would leave the premises. The location helped me to keep a central point in order to keep travel and mileage at a minimum. And, the renovated building exterior also gave me a very pleasing feeling - I have never stayed at a hotel that has the appearance of a castle. Whomever did this design has my KUDO's. I also enjoyed the holiday decorations - made me feel right at home. Along with the holiday decorations there was a room (near the main entry) that had courtesy wrapping paper, etc for guests to have at no charge, in order to wrap their gifts. December 17, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel This is a very nice hotel, newly remodeled. Convenient downtown location close to the River Park walking trails. Great view from the rooms that overlook the city. Breakfast was awesome! December 16, 2014
Rated 5.0 out of 5.0 by The motels appearance is wonderful Stayed one night and could have stayed more, everything was very pleasant from the large entrance to the comfortable beds and pillows. December 16, 2014
Rated 5.0 out of 5.0 by Breakfast server The breakfast server was very nice and attentive to the clients. She was very friendly and helpful December 15, 2014
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