Rated 4.0 out of 5.0 by Lackey04 Great service and clean room
We came in just for the night to visit friends in the area. We were surprised with the cleanliness of the room and the quality of the furniture. We had a jacuzzi tub in the room and unfortunately most of the jets were not in working order :( and the air conditioner did not work very well, meaning that it didn't seem to cool off the room well at all. Other than that our room was great, will stay there again, but will ask about the air conditioner next time around!
May 17, 2013
Rated 5.0 out of 5.0 by rmc2031 Wonderful staff, nicely maintained hotel!!
I spend a lot of time on the road for work and have stayed here a couple times now. The staff are always very friendly and helpful.
May 16, 2013
Rated 5.0 out of 5.0 by StephanieS Nice get away!!
Our stay at the Holiday Inn was great as always! Your staff is very accomidating and very pleasant!!! Our only complaint is the bar crowd coming & going and the loud music they were playing other than that I would definatly be back!!
May 10, 2013
Rated 4.0 out of 5.0 by istrainer Great Staff/Nice Rooms
Hotel is now fully updated, Great Awesome Staff, & they have a house dog, (LOVE IT) location off of highway and close to several places to eat, easy to get in and out, did I mention the staff is AWESOME! they are so nice, know there area well and if you should have an issue they will address it right now a short drive to airport or anywhere,
May 10, 2013
Rated 5.0 out of 5.0 by DiePie Super Hotel, Super Experience
I will recommend this hotel to anyone traveling/staying near Spokane. The customer service is on a level that should rank this hotel with the very best out there. Friendly, helpful staff who just about bend over backward to assist you in any way, and little touches like providing freshly baked cookies and milk- and last but not least- even a sweet hotel pet dog, make this place more than a cut above the rest.
Comfortable rooms, plenty amenities and a hot-Continental style breakfast round out the reasons to pick this hotel!
May 10, 2013
Rated 3.0 out of 5.0 by Murry Gone to the dogs
We wanted no pet accommodation and website said no pets above 2nd floor.
We specified 3rd floor+ and was told at check-in pets allowed on all floors.
Given a 2nd floor room and had to step around dogs in the lobby checking in. Since dog roamed behind counter as well as inside entry, assumed this was employee's pet
We were long time fans of Holiday Inn Express. Will stay away from Spokane Valley location.
May 9, 2013
Rated 5.0 out of 5.0 by VBMama Friendliest Hotel Ever!
The volleyball club my daughter plays for purposefully stays at this hotel year after year for the Pacific Northwest Qualifier in Spokane due to the friendly staff and excellent service! I personally have never experienced a hotel atmosphere that felt this comfortable, with the entire staff as helpful, prepared, professional, and friendly as the Holiday Inn Express/Spokane Valley. Kudos to all of you! Thank you so much for setting the bar high. You are the gold standard in hospitality!
May 9, 2013
Rated 5.0 out of 5.0 by Sleigh777 visiting family
We had a great time staying at Holiday Inn Express in Spokane Valley. This was not the first time for us to stay here and we deliberately choose this hotel to return to for this trip. I come to Spokane, once or twice a year to see family and this hotel is very convenient to my son's house. Plus it's close to Idaho and we were able to cross over the border to see Couer D'Ailene for a day trip also. The staff couldn't have been any friendlier and helpful also. This will definitely be our "home away from home".
April 28, 2013