Rated 4.5 out of 5 by 169
Rated 5.0 out of 5.0 by tpitner Always a pleasure
I stay at this location every time I am in the Spokane area.. This visit was a rewards visit to relax. The staff always make me feel at home. I travel for business on a regular basis and stay at Holiday Inn Expresses all over the country... so far, this location is my favorite and the only location (I am aware of) that offers dinner as well as breakfast. And it is by far my favorite place to stay.
If I ever need anything, the management seems to bend over backwards to accommodate (thanks for the cinnamon rolls.... you know who you are!). In fact, I stayed at this location a few years ago and woke up to 6 to 8 inches of snow... when I walked out to my car, the property manager was out cleaning the snow off of every car in her parking lot... anything to keep the guests less inconvenienced. They are always smiling, pleasant and comforting regardless... this is why I stay here.
My wife asked me to mention that she especially loves the house mascot Penny. She brings a feeling of being at home to the place.
August 23, 2014
Rated 5.0 out of 5.0 by Black Accord very good accomidations
Best hotel I stayed at during my trip. Breakfast was exceptional and enjoyed a very good night's sleep.
August 22, 2014
Rated 3.0 out of 5.0 by FirePro The Pet Dog Does Not Qualify As a Service Animal
Let me begin by saying Golden Retrievers are my favorite dog. Having said that, keeping a personal pet in the lobby of the hotel, lecturing guests on not feeding it treats (when no offer or action to do so was made), and getting the dog worked up and barking repeatedly while guests are in the lobby is not a good way to encourage repeat customers.
I don't take my pets to work, hotel management shouldn't either.
All other aspects of the stay were as noted, average at best.
August 21, 2014
Rated 5.0 out of 5.0 by miagi Enjoyable stay
Stayed for three nights while attending the Good Guys car show. Good location fairly near Fair grounds, lots of good restaurants near by. The best car wash ever just a couple of blocks away!
August 21, 2014
Rated 5.0 out of 5.0 by greener20751 Great Pit Stop
Perfect and expected Holiday Inn Express experience. Just a pit stop on a long road trip but the hotel had everything that was needed, clean comfortable bed for a quick nights sleep and a quick grab and go breakfast for the next leg of the drive.
August 20, 2014
Rated 2.0 out of 5.0 by Denise Om DOM
I've stayed w/you before but this time my stay was simply mediocre. Unfortunately, a large group of adolescents was running amok and they created a lot of unnecessary noise agitating us and many families staying at the hotel. Also, the front desk staff were often absent (clearly sorting out problems elsewhere in the hotel). Therefore, we spent too much time waiting to check-in, waiting to ask questions and waiting to check-out. On the up-side, Penny the dog was definitely a high-point. She's gorgeous.
August 18, 2014
Rated 4.0 out of 5.0 by DBFS Breakfast
Disappointed in breakfast.. Please add some fresh fruit other than bananas and apples
August 17, 2014
Rated 5.0 out of 5.0 by Marti65 Great room
For my free points night, I enjoyed the room that was offered to me.
August 11, 2014