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Rated 4.5 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Spokane Vally is Exceptional This is a very nice, well maintained property. The service was excellent, staff are very well trained & willing to go the extra mile. February 15, 2014
Rated 5.0 out of 5.0 by Excellent customer service This is one the best places to stay in the country. February 10, 2014
Rated 2.0 out of 5.0 by Not a quiet night sleep The room was great and the staff was friendly but we were unable to get a good night sleep because another customer had a small dog in their room that barked all night. At one point I called the front desk to complain but there was no answer. The next morning as I was checking out I thought I would mention the barking dog to suggest they put the dog rooms together as to not disrupt customers who did not have dogs. This was a problem because there was a sign at the desk that read the front desk personnel were pulled away for the moment, so if there was an urgent request please use the phone provided to call a staff member. I did not have time for this, and thought it was rather impersonal. They must have been understaffed. I get it that sometimes things are beyond our control but I will think twice before I stay at this hotel again. Also The quality of the hot breakfast food was tolerable at best I remember it being much better last year. January 29, 2014
Rated 4.0 out of 5.0 by Great stay I had a great room, only thing lacking was desk space to work on. Very friendly staff! January 20, 2014
Rated 5.0 out of 5.0 by Nice Hotel The staff is very friendly. I liked the fireplace and the hotel dog. I usually had a nice room but not on this stay. January 20, 2014
Rated 5.0 out of 5.0 by Great for Business Staff is excellent from friendly greetings to assistance with business needs. The facility is well kept with additions to the breakfast bar and a nice evening reception as well. We will be back. January 13, 2014
Rated 5.0 out of 5.0 by Great location, great value The staff go out of their way to see if you need anything. When you are eating breakfast in the morning or getting cookies in the evening, they will come up to you and ask how the stay is, ask if you need any info about the area, or ask about your reason for staying. One of the guests were staying for their birthday and the staff had balloons at the desk when he returned that day. Breakfast is better than most hotels Ive stayed in. I am a rewards club member and they upgraded my room without changing the price on last 2 visits. Location is right off freeway, so easy to get on/off I 90. January 9, 2014
Rated 5.0 out of 5.0 by Impressive Staff and Service I am very impressived with the friendly and knowledgeable staff. I will recommend that other stay at this site, and I will use it in the future. Thanks, Todd January 7, 2014
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