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Rated 4.5 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by Great Hotel for the money I always use this hotel for business it allows me to have a great nights sleep. Very comfortable beds. September 29, 2014
Rated 5.0 out of 5.0 Super friendly staff and clean hotel. This was the best Holiday Inn Express I've stayed at. The cleanest, the friendliest, complimentary cookies and dinner. Absolutely excellent stay. September 29, 2014
Rated 5.0 out of 5.0 by Stay was great. Everything was as it should have been. Enjoyed my stay. September 27, 2014
Rated 5.0 out of 5.0 by Excellent, friendly staff. Room was comfortable and quite. Excellent, friendly staff. Room was comfortable and quite. September 21, 2014
Rated 5.0 out of 5.0 by great stay I had a very good stay, the staff was very friendly and attentive, rooms were clean and modern. Loved the cookies that were available in the evenings. September 20, 2014
Rated 5.0 out of 5.0 by Great people Nice comfortable stay and was very accomodating for a late checkout. September 16, 2014
Rated 5.0 out of 5.0 by deserthouse Great service, A very nice place to stay, decent breakfast, September 13, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable and courteous have used this location many times as have many family members. Will be returning soon. September 11, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Spokane Valley Loved the room. This was the second time we stayed at this hotel. Would stay here every time we visit Spokane. September 10, 2014
Rated 5.0 out of 5.0 by great, affordable stay for family of 6 We were very pleased with the layout of our room that had a pull out sofa and 2 queen beds. The beds were comfortable and we had enough room for all of us. The front desk staff was very attentive and friendly. Enjoyed our stay. September 10, 2014
Rated 5.0 out of 5.0 by Room Room was clean with your choose of a soft or hard pillow but there was no fan in bathroom. September 9, 2014
Rated 4.0 out of 5.0 by great pillows Nice hotel, the pillows were so soft! the lay out of the room was interesting, but suit for a business travel or family. i would stay again. September 8, 2014
Rated 4.0 out of 5.0 by Friendly staff The hotel meets the expectations for the brand. The staff were very friendly and the rooms were clean and comfortable. The rooms are a bit dated. September 6, 2014
Rated 5.0 out of 5.0 by service We really liked the cookies and milk at 7:00. I liked the dinner on our second stay, my husband was less enthusiast September 4, 2014
Rated 4.0 out of 5.0 by Great service The hotel staff at check-in and check out were very nice and courtious . September 3, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Overall it was a great stay. It was nice to have a hotel dog ( Penny) there to pet at the end of the workday. The staff are great. September 1, 2014
Rated 4.0 out of 5.0 by Indiffernt front desk Nice property but a bit pricey. Comfortable room and clean common areas. Front desk staff either not well trained or having a bad day. August 29, 2014
Rated 5.0 out of 5.0 by Guest of the Day Imagine our surprise when, after a long day on the road, we checked-in at Holiday Inn Express Spokane to find that we had been selected as Guest of the Day!!! We were given a larger room and a basket filled with treats. The staff was extremely helpful and attentive to our needs. We often stay at Holiday Inn Express and are usually quite pleased, but this was definitely an EXCELLENT experience! August 29, 2014
Rated 4.0 out of 5.0 by Quiet and very comfortable The hotel was very quiet and comfortable. Enjoyed working out in the exercise room! August 28, 2014
Rated 4.0 out of 5.0 by rick50's Great service, excellent location. Friendly staff. August 28, 2014
Rated 4.0 out of 5.0 by Good value We arrived late, but the staff was alert and jovial and very helpful. We would stay here again. Its close t the expressway and safe and secure. August 28, 2014
Rated 5.0 out of 5.0 by Always a pleasure I stay at this location every time I am in the Spokane area.. This visit was a rewards visit to relax. The staff always make me feel at home. I travel for business on a regular basis and stay at Holiday Inn Expresses all over the country... so far, this location is my favorite and the only location (I am aware of) that offers dinner as well as breakfast. And it is by far my favorite place to stay. If I ever need anything, the management seems to bend over backwards to accommodate (thanks for the cinnamon rolls.... you know who you are!). In fact, I stayed at this location a few years ago and woke up to 6 to 8 inches of snow... when I walked out to my car, the property manager was out cleaning the snow off of every car in her parking lot... anything to keep the guests less inconvenienced. They are always smiling, pleasant and comforting regardless... this is why I stay here. My wife asked me to mention that she especially loves the house mascot Penny. She brings a feeling of being at home to the place. August 23, 2014
Rated 5.0 out of 5.0 by very good accomidations Best hotel I stayed at during my trip. Breakfast was exceptional and enjoyed a very good night's sleep. August 22, 2014
Rated 3.0 out of 5.0 by The Pet Dog Does Not Qualify As a Service Animal Let me begin by saying Golden Retrievers are my favorite dog. Having said that, keeping a personal pet in the lobby of the hotel, lecturing guests on not feeding it treats (when no offer or action to do so was made), and getting the dog worked up and barking repeatedly while guests are in the lobby is not a good way to encourage repeat customers. I don't take my pets to work, hotel management shouldn't either. All other aspects of the stay were as noted, average at best. August 21, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Stayed for three nights while attending the Good Guys car show. Good location fairly near Fair grounds, lots of good restaurants near by. The best car wash ever just a couple of blocks away! August 21, 2014
Rated 5.0 out of 5.0 by Great Pit Stop Perfect and expected Holiday Inn Express experience. Just a pit stop on a long road trip but the hotel had everything that was needed, clean comfortable bed for a quick nights sleep and a quick grab and go breakfast for the next leg of the drive. August 20, 2014
Rated 2.0 out of 5.0 by DOM I've stayed w/you before but this time my stay was simply mediocre. Unfortunately, a large group of adolescents was running amok and they created a lot of unnecessary noise agitating us and many families staying at the hotel. Also, the front desk staff were often absent (clearly sorting out problems elsewhere in the hotel). Therefore, we spent too much time waiting to check-in, waiting to ask questions and waiting to check-out. On the up-side, Penny the dog was definitely a high-point. She's gorgeous. August 18, 2014
Rated 4.0 out of 5.0 by Breakfast Disappointed in breakfast.. Please add some fresh fruit other than bananas and apples August 17, 2014
Rated 5.0 out of 5.0 by Great room For my free points night, I enjoyed the room that was offered to me. August 11, 2014
Rated 5.0 out of 5.0 by This is one of the best hotels I have ever stayed in I visited this hotel in Late July. The check in staff was excellent. When I went to the room the air conditioning already had been turned on and the room was cool. I was given a bottle of water on check in. The entire hotel was decorated with a patriotic theme. The room, entire hotel and even the parking lot was very clean. All of the staff were cheerful and greeted or acknowledged me. I highly recommend this hotel August 9, 2014
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