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Rated 4.5 out of 5 by 201 reviewers.
Rated 5.0 out of 5.0 by Great for Business Staff is excellent from friendly greetings to assistance with business needs. The facility is well kept with additions to the breakfast bar and a nice evening reception as well. We will be back. January 13, 2014
Rated 5.0 out of 5.0 by Great location, great value The staff go out of their way to see if you need anything. When you are eating breakfast in the morning or getting cookies in the evening, they will come up to you and ask how the stay is, ask if you need any info about the area, or ask about your reason for staying. One of the guests were staying for their birthday and the staff had balloons at the desk when he returned that day. Breakfast is better than most hotels Ive stayed in. I am a rewards club member and they upgraded my room without changing the price on last 2 visits. Location is right off freeway, so easy to get on/off I 90. January 9, 2014
Rated 5.0 out of 5.0 by Impressive Staff and Service I am very impressived with the friendly and knowledgeable staff. I will recommend that other stay at this site, and I will use it in the future. Thanks, Todd January 7, 2014
Rated 5.0 out of 5.0 by Great Stay We stopped here on our way to a New Year's Eve celebration in Idaho. The hotel staff was accommodating and a pleasure to work with. The room was clean, bed was extremely comfortable and the room temperature was easy to control. Very quiet hallways. The breakfast was pretty normal for a Holiday Inn Express, but there were a couple of different items we don't always see. Not all HIE facilities have a pool and hot tub, but this one does, along with an acceptable fitness center. The location is a little bit awkward if you want to be close to the mall and restaurants, but we will definitely stay here again. January 3, 2014
Rated 4.0 out of 5.0 by Great Experience We made a quick trip to Spokane to visit our son and my mother in law the weekend before Christmas. We arrived before check in time and hoped that we could check in so that we could unload the car and have room for the rest of the family, it was no problem they had a room available. The only bad part of the stay was the Hot Tub was closed for repairs, I had hurt my back and was looking forward to soaking in the tub. December 26, 2013
Rated 4.0 out of 5.0 by Icy parking lot Stayed overnight to catch a flight out the next morning. Friendly staff, clean room. Rather comical watching guests walk on the ice covered parking lot. I just wish they were able to honor military discount. December 26, 2013
Rated 5.0 out of 5.0 by Warm Welcome and Superior Service One of the Best Stays in America in this price range. Same Service as a $300-$400 a night Hotel, regardless the Name Brand. Owners, Managers and Staff should all be very proud. December 24, 2013
Rated 5.0 out of 5.0 by Great Service Great Service in a wonderful relaxing atmosphere. Best Beds! We stay in this hotel routinely and they never let us down. Wonderful Staff. December 11, 2013
Rated 5.0 out of 5.0 by Never had a bad stay here. As always this location goes above and beyond to please. The rooms are clean, the people are great. Never a complaint. December 8, 2013
Rated 4.0 out of 5.0 by Good place to Crash I recently was driving home to Montana and stayed at Holiday Inn Spokane Valley. The hotel was extremely nice and welcoming and the bed was more than comfortable. I would recommend this place to anyone for a visit to the area or staying for business. Great Place! November 30, 2013
Rated 3.0 out of 5.0 by Dated and not so clean Maybe it was just my room. But, I found black hair in my bed and in my bath. Not something you want to find when staying in a hotel. The decor is very '80's. One last thing my room had the faint smell of cigarette smoke. I do not like that at all. I will be looking for another place to stay. November 29, 2013
Rated 5.0 out of 5.0 by Great Stay. Highly recommend. Great rooms, staff and breakfast. We were chosen guest of the day and received a room upgrade and lovely gift basket. Very pleasant surprise. We get away once a year and will definitely stay at the Spokane Valley Holiday Express. November 14, 2013
Rated 5.0 out of 5.0 by Excellent Staff Very pleasant, friendly and warm staff. But at the same time maintain a level professional/executive accommodation. Kudos to the beautiful people there - you made me feel like I was in a FIVE STAR HOTEL. November 14, 2013
Rated 5.0 out of 5.0 by Excellent staff All around a very pleasant stay. The Hotel manager was helpful, polite, I would recommend this Hotel to anyone staying in Spokane. You can tell when a staff cares, they do those little extras, this hotel did all the little extras to make the stay exemplary. November 11, 2013
Rated 5.0 out of 5.0 by Friendly Staff, great beds. Very Pleasant We stay at this Holiday Inn at least twice a month year round and always find the staff very friendly and helpful. The beds are outstanding. Would recommend this hotel for a wonderful visit whether business or pleasure. walt & judy November 6, 2013
Rated 5.0 out of 5.0 by Friendly staff, clean comfortable room We were very impressed with the attitude of all the staff from management to housekeeping. Very comfortable rooms. I would highly recommend this hotel to anyone staying in the area. October 27, 2013
Rated 5.0 out of 5.0 by Friendly staff, great breakfast It's like coming home. Friendly staff, great location October 23, 2013
Rated 5.0 out of 5.0 by Great room and very clean Very nice place with great service. Would stay again and recommend to others. October 14, 2013
Rated 3.0 out of 5.0 by dinner and wake up good morning,,, i stayed quite a number of nites,,, and this is the third time i have asked for a wake up call, i leave early, and this past time was 3;00 for a 5;00 flite out,, and no wake up. nite before, went down twice for your dinner munchys happy hour,, all gone,,,, just to let you know... you can't fix unless you know. thanks October 14, 2013
Rated 5.0 out of 5.0 by Great place to stay! Wonderful experience even though for only 1 night. Staff were very congenial and helpful. Room was clean and very comfortable. October 9, 2013
Rated 5.0 out of 5.0 by Another great night Even though I wasn't in the usual room I stayin, the one next door was just as comfortable. Greeted my name and made to feel welcome the moment I walked in. The chocolate chip cookies were delicious. October 5, 2013
Rated 5.0 out of 5.0 by Absolutely best hotel stay this year. This was probably one of this best hotel stays we have experienced this year. Excellent service, rooms very clean, staff accommodating, and breakfast yummy. Our reservations were incorrectly booked in another town and the manager went out of her way to help us out and we loved everything. We travel often and have been in hotels fifteen weeks this year, and this was the best. Loved the hotel dog! Thanks Holiday Inn Spokane Valley. September 28, 2013
Rated 5.0 out of 5.0 by Our favourite hotel for the family! I have stayed in some of the finest luxury hotels in North America. Those hotels would be fine if it was just myself or my spouse. But when I want a hotel that caters to complete family units, this specific location is the benchmark that I use. We have never been disappointed in any of our many stays here. The staff have always made us feel more than welcome, and appreciative of our patronage. Despite the fact that we have never stayed here more than two occasions in a calendar year, the staff recognize us every time we arrive. September 25, 2013
Rated 4.0 out of 5.0 by Nice Room & great breakfast Will keep coming back. Would like nicer full pillows. September 25, 2013
Rated 5.0 out of 5.0 by Great night at IHG Our stay was one of the best we've ever experienced. Thanks for everything you did to make it memorable! September 16, 2013
Rated 5.0 out of 5.0 by Welcome dog I am not a big dog fan; yet, the welcoming dog is a great addition in the lobby. The nearby sports bar had surprisingly good service and food. September 13, 2013
Rated 2.0 out of 5.0 by Needs a remodel No comfortable chair in the room only a desk chair. Bed was OK and room was clean. Did not get room I requested although I made reservations a week in advanced. September 4, 2013
Rated 5.0 out of 5.0 by Awesome very friendly I love this hotel they always make you feel welcome!! September 2, 2013
Rated 5.0 out of 5.0 by Excellent Stay This was our first time to this Holiday Inn Express With my Family. We got two rooms one was the King Parlor Suite and the other one was a two Queen bedroom. We enjoyed the Suite so much it had a little kitchen in it with a dinning table and a sofa. The staff was friendly and efficient. The breakfast in the morning was great. There was a nice selection of breakfast pastries, bagels, toast, oatmeal, etc. Since we came back to the hotel late most nights, we missed the cookies in the evening. Later on during the night when we came it was to late for cookies and we asked one of the employees for cookies and she gave them. Internet in the room was a very fast The highlight of our trip was seeing Monito Park, Silverwood Theme Park, and the hotel dog, every morning when we left the hotel and every evening when we returned. She was so adorable and sweet.We hope to return to this hotel again when we visit our next trip. August 28, 2013
Rated 5.0 out of 5.0 by Comfortable Room and Friendly Staff When we first arrived, we were greeted by the one the ladies at the front desk. She was very bubbley and friendly. She made us laugh and feel right at home. Our room wonderful. It was quiet, spacious, and really clean. We had enough room to spread out if need be, and the jaccuzzi tub was a huge bonus! Beds were very comfortable. Pillows were awesome too. Housekepping and breakfast staff was also extremely friendy. Every staff member we encountered was outstanding. August 28, 2013
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