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Rated 4.5 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Friendly staff, great breakfast It's like coming home. Friendly staff, great location October 23, 2013
Rated 5.0 out of 5.0 by Great room and very clean Very nice place with great service. Would stay again and recommend to others. October 14, 2013
Rated 3.0 out of 5.0 by dinner and wake up good morning,,, i stayed quite a number of nites,,, and this is the third time i have asked for a wake up call, i leave early, and this past time was 3;00 for a 5;00 flite out,, and no wake up. nite before, went down twice for your dinner munchys happy hour,, all gone,,,, just to let you know... you can't fix unless you know. thanks October 14, 2013
Rated 5.0 out of 5.0 by Great place to stay! Wonderful experience even though for only 1 night. Staff were very congenial and helpful. Room was clean and very comfortable. October 9, 2013
Rated 5.0 out of 5.0 by Another great night Even though I wasn't in the usual room I stayin, the one next door was just as comfortable. Greeted my name and made to feel welcome the moment I walked in. The chocolate chip cookies were delicious. October 5, 2013
Rated 5.0 out of 5.0 by Absolutely best hotel stay this year. This was probably one of this best hotel stays we have experienced this year. Excellent service, rooms very clean, staff accommodating, and breakfast yummy. Our reservations were incorrectly booked in another town and the manager went out of her way to help us out and we loved everything. We travel often and have been in hotels fifteen weeks this year, and this was the best. Loved the hotel dog! Thanks Holiday Inn Spokane Valley. September 28, 2013
Rated 5.0 out of 5.0 by Our favourite hotel for the family! I have stayed in some of the finest luxury hotels in North America. Those hotels would be fine if it was just myself or my spouse. But when I want a hotel that caters to complete family units, this specific location is the benchmark that I use. We have never been disappointed in any of our many stays here. The staff have always made us feel more than welcome, and appreciative of our patronage. Despite the fact that we have never stayed here more than two occasions in a calendar year, the staff recognize us every time we arrive. September 25, 2013
Rated 4.0 out of 5.0 by Nice Room & great breakfast Will keep coming back. Would like nicer full pillows. September 25, 2013
Rated 5.0 out of 5.0 by Great night at IHG Our stay was one of the best we've ever experienced. Thanks for everything you did to make it memorable! September 16, 2013
Rated 5.0 out of 5.0 by Welcome dog I am not a big dog fan; yet, the welcoming dog is a great addition in the lobby. The nearby sports bar had surprisingly good service and food. September 13, 2013
Rated 2.0 out of 5.0 by Needs a remodel No comfortable chair in the room only a desk chair. Bed was OK and room was clean. Did not get room I requested although I made reservations a week in advanced. September 4, 2013
Rated 5.0 out of 5.0 by Awesome very friendly I love this hotel they always make you feel welcome!! September 2, 2013
Rated 5.0 out of 5.0 by Excellent Stay This was our first time to this Holiday Inn Express With my Family. We got two rooms one was the King Parlor Suite and the other one was a two Queen bedroom. We enjoyed the Suite so much it had a little kitchen in it with a dinning table and a sofa. The staff was friendly and efficient. The breakfast in the morning was great. There was a nice selection of breakfast pastries, bagels, toast, oatmeal, etc. Since we came back to the hotel late most nights, we missed the cookies in the evening. Later on during the night when we came it was to late for cookies and we asked one of the employees for cookies and she gave them. Internet in the room was a very fast The highlight of our trip was seeing Monito Park, Silverwood Theme Park, and the hotel dog, every morning when we left the hotel and every evening when we returned. She was so adorable and sweet.We hope to return to this hotel again when we visit our next trip. August 28, 2013
Rated 5.0 out of 5.0 by Comfortable Room and Friendly Staff When we first arrived, we were greeted by the one the ladies at the front desk. She was very bubbley and friendly. She made us laugh and feel right at home. Our room wonderful. It was quiet, spacious, and really clean. We had enough room to spread out if need be, and the jaccuzzi tub was a huge bonus! Beds were very comfortable. Pillows were awesome too. Housekepping and breakfast staff was also extremely friendy. Every staff member we encountered was outstanding. August 28, 2013
Rated 4.0 out of 5.0 by Good location We stay at this property often. The breakfast area is not adequate when hotel is full. Rooms need updating. August 28, 2013
Rated 5.0 out of 5.0 by Great Place This Hotel was a very nice place. It was in a great location, room was very clean and the staff from the front desk down to the maintenance man were very friendly. I thought the breakfast was perfect, my family is very picky and they thought there weren't enough choices but they always walked away full so I dont know what they expected. I was disappointed in Penny, she seemed to sleep a lot and I wanted to play with her!! (LOL). I recommend anyone to stay here and would definitely stay here again. We came to town to go to Silverwood Theme Park/Boulder Beach Water Park and it wasn't too far away. August 27, 2013
Rated 4.0 out of 5.0 by quiet with nice, friendly staff this room was very small but the staff were efficient and friendly. It was also very quiet and relaxing. August 26, 2013
Rated 1.0 out of 5.0 by Spokane Bathroom was dirty. Ice machine noisy, ran all night. Finally had to unplug it to sleep. Room smelled of cigarette smoke, especially the pillows. Was booked for 2 nights, checked out after one night. Very disappointing. August 26, 2013
Rated 5.0 out of 5.0 by Great stay This was my first time to this Holiday Inn Express. We came to help our son move into his apartment as he begins graduate school at WSU. The staff was friendly and efficient. The breakfast in the morning was great. There was a nice selection of breakfast pastries, bagels, toast, oatmeal, etc. I noticed that at this HIE, they only served sausage patties or links for their breakfast meat. My son was looking forward to having bacon but it wasn't served. Not a problem, though. Since we came back to the hotel late most nights, we missed the cookies in the evening. We made it a point to come back early one night just to try the cookies and they were yummy! Internet in the room was a bit slow so we used the hotel computer in the business center. The highlight of our trip was seeing Penny, the hotel dog, every morning when we left the hotel and every evening when we returned. She is so adorable and sweet. We hope to return to this hotel again when we visit our son in school. August 26, 2013
Rated 4.0 out of 5.0 by late to bed early to rise room and bill were ready as we checked in late in the evening.(no hassle). Left early only had a yogurt and coffee as we departed. Did not experience many of the hotel amenities. August 26, 2013
Rated 5.0 out of 5.0 by Awesome Everything was great........the only thing I would suggest is on the TV Channels....get some Children's cartoon channel. August 23, 2013
Rated 5.0 out of 5.0 by Great Place for Families The staff are wonderful here and we thoroughly enjoyed our stay! August 21, 2013
Rated 5.0 out of 5.0 by Another home away from home I always like staying at the Spokane Valley HI EX as the staff is always very friendly and the dog Penny is a very well mannered friend of the traveler! This facility always hosts extra dinners and receptions to welcome guests on certain nights as well as provide home like atmosphere that goes a long way to make travel more enjoyable. August 13, 2013
Rated 5.0 out of 5.0 by Friendly As always, the staff is very friendly and will get you about anything you need. It is obvious customers are number one. August 12, 2013
Rated 4.0 out of 5.0 by Great stay. Will stay there again. Staff was nice. Room clean. Bed comfy. Room cooled down like we wanted. We really enjoyed our stay and we will stay there again. Hopefully soon. August 5, 2013
Rated 5.0 out of 5.0 by Wonderful location, clean, friendly staff We happened upon this hotel but they did not have a room. The desk clerk called other hotels for us and found a place for us with a great deal. We were about to pull away when she ran out to our car and said she had just had a cancellation and we could have the room for the price of the great deal she had just found for us. We immediately took her up on it and did not regret the decision. The room was clean, the staff friendly, and good service. The location was perfect with a shopping center within a mile or two as well as a recommendation for dinner that was excellent. Kudos to this hotel. August 3, 2013
Rated 4.0 out of 5.0 by çlean&quiet..great service Last stop on a 2week road trip.This holiday inn was very clean&homey with baked cookies very evening with milk.Large open breakfast room; great selection for breakfast.Quiet and close to activities. August 1, 2013
Rated 5.0 out of 5.0 by Spectacular service Loved our stay so much that, from now on, I'm looking for a Holiday Inn Express wherever we go! Service was amazing from ALL staff but especially the front desk and breakfast hosts. Breakfast was delicious, many options, continuously replenished and milk and cookies in eve!!! What a treat :) Rooms are very comfortable and well taken care of. And of course, Penny greeting us at the door in the eve was a wonderful touch. August 1, 2013
Rated 5.0 out of 5.0 by Good Value Well worth the price. Everything was just like we have come to expect in a Holiday Inn Express. July 28, 2013
Rated 5.0 out of 5.0 by HIE Spokane Valley is our preferred hotel in the Spokane area. The staff are very friendly, the hotel is cleaned and well cared for. I did note that the paint is beginning to peel in the pool area, but other than that, everything is in great shape. A nice restful place to stay, central to the area's shopping. July 26, 2013
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