Rated 4.3 out of 5 by 60
Rated 5.0 out of 5.0 by ParGan Great Family Time !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We stayed with other family members,we all had great time here.Staff very helpfull.Enjoyed breakfast every morning,no time to go in pool.
September 10, 2013
Rated 5.0 out of 5.0 by dannybouy Clean & Quiet
Had another great stay at this establishment. As the title above indicates - we enjoyed an uninterrupted (quiet) stay in a clean orderly room. Yes, Karen and I highly recommend this motel.
September 9, 2013
Rated 4.0 out of 5.0 by DSGB DSGB
I really like staying at Holiday Inn Express because of the amenities, clean rooms, and atmosphere. The standard room at this location did not come with a microwave or refrigerator. I have stayed in some run down hotels before, and for the most part you can expect to have at least one or both. Desk services stated that only the excutive rooms have them. She stated something about the manager did not want the standard rooms to have this amenity. This was the only con about this location.
September 5, 2013
Rated 3.0 out of 5.0 by pattit Great sleeping beds but needs some extras!
The room was clean and beds were great. The rooms really could use a refrigerator, you have the coffee makers why not add one more item a frig.
The breakfast items were very small, and not alot to choose from.
Front desk staff excellent and friendly. I chose you over the Hampton Inn for the Wi-Fi connection but that wasn't the very best either being on the second floor. It was fading in and out and at times my cell phone was not getting reception in the room and it was on a full charge. Pool was average.
September 5, 2013
Rated 5.0 out of 5.0 by DPGNJ Clean & Enjoyable
We stayed 2 nights with family members.We all had great time & enjoyed our stay here.Rooms were very CLEAN & LARGE.
We be BACK every time in area.
September 4, 2013
Rated 4.0 out of 5.0 by mkelly clean and simpleneeds meet-just fits the bill
clean and comfortable. breakfast had more variety than expected but can grow cold fast. also it ends by 9am-kind of early i think. front desk helpful with qustions and know the local area. daily paper included, express checkout. small business center but I got to use the computer since it was a slow time for the hotel. quick check in. hallway a little noisey by the lobby's washroom area but not bad. professional job and would stay again for the location. visiting family.
August 27, 2013
Rated 5.0 out of 5.0 by Bethers A place we always return
We live locally and we use this hotel several times a year for romantic and stress relieving getaways. It is always clean, comfortable and the staff is more than accommodating. The rooms are all quiet and I highly recommend the jetted tubs! Well worth the drive to Spring Hill! Oh, and the breakfast is great as well!
August 26, 2013
Rated 4.0 out of 5.0 by JAC69 Great Management
Family was staying in Springhill for the death of a loved one. The staff was very helpful and very proactive:
1. Immediate response in obtaining a crib and sheets for infants.
2. Processing of room check-in and check-out was performed quickly and very efficiently.
3. In some cases family members needed to stay an extra day and the process of finding rooms was done quickly.
4. Management showed an incredible amount of sympathy, concern and professionalism to all of those staying in the hotel.
All of the family would like to thank the management and staff and recommend this as a good hotel with incredible management! (Sandra and Mr. Patel).
August 24, 2013
Rated 2.0 out of 5.0 by don777 nice hotel but
Everything is nice except the air conditioner would not take out the humidity .
This issue makes the Hotel below Holiday Inn standards.
August 20, 2013
Rated 5.0 out of 5.0 by Waterman66 Had a wonderful stay with wonderful staff.
My wife and granddaughter and I spent two nights in August at your Holiday Inn Express. Loved it. Desk staff were friendly and helpful and the housekeeping service was great. We will be back!
August 20, 2013
Rated 4.0 out of 5.0 by bottsy Comfortable
Rooms are always comfortable, staff is extremely accommodating & friendly. Only place we stay when in the area
August 16, 2013
Rated 5.0 out of 5.0 by Jfh2680 Best in the area
Jacuzzi suite was very nice and staff would do anything for you. Very clean. Would be nice to have restaurant on site or shuttles, but its above others in the area.
Would be nice if i could access my points, but website gives me problems.
Overpriced for area.
August 9, 2013
Rated 5.0 out of 5.0 by orleans45 good atmosphere
good place to stay. the room was clean and comfortable. the staff was friendly. i had a good experience and will go back if need it.
August 2, 2013
Rated 4.0 out of 5.0 by marycaregiver not a bad stay
The only complaint I had from my last stay was the cleaning person kind tried to get me to vacate before the time was up by implying check out time was an hour earlier than it was.
August 1, 2013
Rated 5.0 out of 5.0 by bjbud Reviews!
I can not say enough about this place....I haven't stayed in a hotel likes this in I don't know when. Excellent! Yes! So many had a lot of negativity about the breakfast. But! I must say "I am very fussy and I found something to eat in the morning. The coffee wasn't great, but that was "ok".
What I really focused on was the cleanliness of the room and the hotel. This place far exceeds anything I seen in a long time.....
I would stay there again in a heartbeat...
Complements to the staff and owner!
July 28, 2013
Rated 2.0 out of 5.0 by PDA47 2 days later not so good
I arrived and there was one person ahead of me. The desk clerk gave two bottles to the customer who I assume was a ING member. He than gave me a room as I requested and copied from my car my priority club number. He than gave me the keys to the room and sent me on the way. He did tell me about breakfast times and check out. The room was fine. We decided we wanted a bottle of water so I went down to get change for the machines. I told the desk clerk I wanted to get bottled water and can he break a five. I assumed he would offer me the bottle as a ING member. He gave me the change and I went to the machine on the first floor and it was out of water. As I passed him I told him It was empty, and headed up to the second floor vending machine, empty... On a Mon night. perhaps the vender could check early Mon after a busy week end. However he never offered the waters we got two days earlier by the desk or he gave the customer in front of me.
In the morning about 9 am we went down for breakfast and there was no meat and the butter, syrup etc was almost out as was the pancake batter. No one seemed to be watching. Not one to interfere with a worker working I watch a delivery coming in and employees in the back putting it away. Maybe orders should come in after the end of breakfast at 9:30 am so the counters can be attended to.
We were in disbelief that we had such a good experience with different staff on. I would feel the management would be more aware of the employees and there abilities or work ethic.
I would not consider this a choice as there are others in the area. We traveled a few extra mile to come back here as it was so good the last couple of times we used it.
July 22, 2013
Rated 5.0 out of 5.0 by PDA47 First stay in Spring Hill this trip
Arrived when there was a busy night with people extending stays and I was third in line. I was greeted by the desk person and watched as she skillfully handled the two in front of me and the phone from both rooms and outside. I was than cheerfully taken care of, she handed me a couple of waters because I was a ING member, gave me careful directions to the room, breakfast and check out time. She did a very good job of balancing the desk and phones.
July 20, 2013
Rated 5.0 out of 5.0 by JR617 Relaxing week!
Thank you for the wonferful week at your hotel. It was a quite and relaxing atmospher all week even though it was a holiday week for the 4th.
All of the staff was very friendly and helpful to any of our needs. I have to say the morning buffet was very well done and I believe the lady doing the staffing that week said it was not her normal job at the hotel but she did an exceptional job keeping the buffet well stocked and cleaning up after people that made no effort to clean up after their self.
The room was very clean with nice linens and towels always replaced with fresh new ones each day. The room was always cleaned and left fresh when we returned after our visit with family in the Spring Hill area.
July 14, 2013
Rated 5.0 out of 5.0 by Redsharky1 CLEAN AND COMFORTABLE; WONDERFUL STAFF
I STAYED 2 NIGHTS AT THE SPRING HILL HOLIDAY INN VISITING WITH FAMILY. IT WAS VERY AFFORDABLE FOR MY BUDGET ON A HOLIDAY(4TH OF JULY) WEEKEND. THE ROOM AND BATHROOM WERE VERY CLEAN. THE SHOWER HEAD HAD A WONDERFULLY STRONG SPRAY.
THE BED HAD A FIRM MATTRESS...NO PILLOW-TOP; AND, ALTHOUGH 2 PILLOWS SAID "FIRM" ON THE PILLOW CASE, THEY WERE AS "SOFT" AS THE TWO OTHER PILLOWS THAT SAID "SOFT" ON THEIR PILLOW CASES. THE A/C WORKED GREAT; SNACKS, DRINKS, AND ICE WERE RIGHT DOWN THE HALL. THE BREAKFAST SELECTIONS WERE WONDERFUL FROM HOT TO COLD AND MANY VARIETIES TO CHOOSE FROM...ALL INCLUDED IN THE ROOM FEE.
THE STAFF, FROM MAKING MY RESERVATION TO CHECKING-OUT, WERE KNOWLEDGABLE, COURTEOUS, AND HELPFUL. THANKS TO EVERYONE.
July 11, 2013
Rated 4.0 out of 5.0 by sloan61 Comfortable and good location.
We were able to visit local attractions and Tampa entertainment with minimal drive times and no major traffic issues. The hotel is centrally located and a very pleasant experience. If we return to this area we will probably stay here again. Very good job Holiday Inn Express.
July 2, 2013
Rated 4.0 out of 5.0 by Tony41 Good Pool location at rear of hotel
On entering the reception area we immediately stessed down after the extremely hot drive (92°F) thinking this was a good choice and it was.
The reception service was quick and efficient with Coffee and cookies waiting. Staff were friendlyand appeared happy ; good sign.
The room on the second floor at the rear was a ggod size with a king bed, side tables, and a large drawer unit on which sat the flat screen 37/'42" inch TV, alongside was a good size work table with wifi connections ready and working;
The bed linen was of good quality as we the two pillows per side.
At was a bit difficult to set at a quieter mode for night time but in view of outside temperature had more than enough capacity.
A good choice for breakfast including scrambled egg, pancakes, biscuits, bananas,bagales, pastries and juice, coffee etc; in a well apointed and clean breakfast room with additional comfort seating.
All in all a good experience for the 6 nights we stated there.
June 20, 2013
Rated 5.0 out of 5.0 by NJNurse Great Service
Having arrived early and discovering our plans had changed, I was very happy to have an early check-in. The room was clean and the beds very comfortable. The desk people (both morning and evening) were cheerful and offered great suggestions for dining. Breakfast choices were many and hot food hot and cold food cold. Would recommend.
June 7, 2013
Rated 1.0 out of 5.0 by 1MRK NO Good!
room was old, outdated, ugly, uncomfortable bed. wish I had driven down the road to another hotel!
May 30, 2013
Rated 5.0 out of 5.0 by LJMH Great experience overall
We chose this Holiday Inn Express for a quick family reunion. From booking reservations through stay and check-out, our experience (mutiple rooms) went very well. The braekfast bar has a very well stocked hot and cold items. Coffee not the best I've had in other HIE, but not the worse I've drank either.
Kids loved the pool - a shame they make you sign for "each" pool/exercise towel. Guess they have loses in the past...
May 30, 2013
Rated 5.0 out of 5.0 by Tease54 The room was clean, the beds were comfortable, and the service was wonderful and friendy :)
My sister and I, stayed for one night . The room was clean, the beds were comfortable, nice and quite, the breakfast was very good. Nice choice of foods, fresh. The people that work there were friendly, and attentive. I would recommend everyone to stay at this Hotel if they are in the area visiting.
Location was easy to find. Thank You :)
May 11, 2013
Rated 4.0 out of 5.0 by noneyabusiness Had a great stay but horrible internet service
Overall our stay at this hotel was very nice and relaxing. Our only complaint was they said the internet was not working very well due to the weather but they only had scattered showers and the internet connection was horrible. I don't think the weather that anything to with the internet connection. So if you really need the internet you may want to ask about it prior to booking your room. This is the first time I have had bad internet service at a Holiday Inn Express & I have stayed at a lot of them, hopefully it was just a fluke.
But I would recommend this hotel relaxing, great service, awesome bed and nice Jacuzzi tub.
April 26, 2013
Rated 4.0 out of 5.0 by Gears60 We stayed with reward points which was a great deal!
However, the internet service was not the greatest. There were times we could not get on or times when we got "kicked" out for some reason. Wish the signal strength would have been better. We will however, suggest people stay there when in the area.
April 20, 2013
Rated 5.0 out of 5.0 by dkchristi Clean and no pets
I appreciate a hotel that is clean and allows no smoking and no pets. I find that the quality of all hotel rooms has deteriorated since pets have taken precedence over humans.
My only complaint is that the tub drained slowly - inconvenient
April 14, 2013
Rated 5.0 out of 5.0 by BigStar Comfortable beds and excellent service
We enjoyed out short stay while traveling. Clean comfortable rooms, especially like the firm pillows. Staff was very friendly and helpful. Would recommend this hotel and will definitely stay here again when in the area. We stayed in 4 different Holiday Inns on our trip and even though this one was as good or better than the rest it was also the most expensive.
April 11, 2013
Rated 5.0 out of 5.0 by Judy49 Beautiful surroundings in the lobby
My husband, son and daughter-inlaw, and myself thoroughly enjoyed our night stay and would recommend this hotel. It was immaculate throughout and beautifully decorated.
April 4, 2013