Rated 4.2 out of 5 by 183
Rated 2.0 out of 5.0 by Jim Mac Freshen it up
Room was smelly, but front desk did what he could by spraying. Housekeeping seems to have left previous guest's smelly bedcover on bed.
March 30, 2015
Rated 4.0 out of 5.0 by bigmare29 Very clean hotel
I would recommend this hotel for anyone who suffers from pet allergies. This hotel is clean and free from pet smells (no pets allowed) and pest free. Whenever we travel to Spring Hill, FL this is the ONLY hotel we stay at.
March 28, 2015
Rated 5.0 out of 5.0 by Hazel67 Very comfortable and VERY friendly!
After 12 hours of driving, I went in to check in, and the desk clerk (I think his name is CJ?) said "Oh, your grandmother called and said she would like to take you to dinner!". He had it all written down to tell us when we arrived!
The hotel was very clean and we enjoyed our stay there.
March 26, 2015
Rated 2.0 out of 5.0 by papillon626 Terrible Smell!
Upon arriving we were greeted cordially enough. Room size good, bed comfortable. Staff not very friendly. Bad musty smell coming out of the air conditioner. Almost unbearable. Smell was in all my clothes. Mentioned this to the front desk. Also a drip out of the tub faucet also mentioned to the front desk. Absolutely nothing done and don't think they intended to either. Certainly not worth what I paid for. Glad it was only for 2 days! Would I stay again NO!
March 25, 2015
Rated 5.0 out of 5.0 by joe-the money guy traveling golf crew
i was very pleased with the hotel-i have stayed for the past 3 years with 8-12 other guys who just come down to play golf for 5 days. i was not happy that the rate went up as much as it did this year. i was advised by the front desk to conatct the manager which i will do-overall the place was neat as a pin (as always) which for my part is most important
March 22, 2015
Rated 5.0 out of 5.0 by old- man GOOD LOCATION
Very cordial at desk. Was good location for us to visit our relatives for the wedding experience. The hotel was located in a good spot for checking out the variety of things going on up
March 19, 2015
Rated 2.0 out of 5.0 by Not up to standard Management Issues
The management team at this hotel was seriously lacking in customer service, Booked a room with 2 Queen as part of a group - when checked in they had assigned a room with King which was unacceptable for our needs. Desk clerk response "there is nothing I can do" - had to switch with another member in group but none of records switched resulting in being charged on my credit card for two rooms. Reservation was for 4 nights - room assigned was only for 3 nights - hotel would not add another night - had to go to HI website and book a room for additional night at a higher rate plus the aggravation of having to check in and out of a room. Hotel refused to make adjustments. Also refused to honor Rewards Club. If you stay at this hotel, be aware, you will be expected to handle issues on your own.
March 16, 2015
Rated 5.0 out of 5.0 by John Hotel pro Satisfactory Stay
We stayed here multiple time and enjoyed every time.Very CLEAN room and great services with huge selections in break fast.
March 9, 2015