Rated 4.4 out of 5 by 49
Rated 4.0 out of 5.0 by Glen43 Good as usual.
Checked in late but was still greated with a smile & positive person. I will be staying there again soon.
December 18, 2013
Rated 5.0 out of 5.0 by Jacksback66 Great Stay at a Quality Hotel
Everything was great even though some work was being done to the hotel. My only suggestion is to move the cabinet that holds the microwave since it blocks entry to the bedroom. If possible get rid of the cabinet, who needs a microwave?
December 4, 2013
Rated 4.0 out of 5.0 by HillbillyWise HIE Rayford Road
Great stay and a great staff. There was remodeling underway, but the staff handled it well. I plan to stay here again .
November 28, 2013
Rated 4.0 out of 5.0 by OntheroadRon Great service
Older property but kept in excellent shape and updated nicely. Front desk I thnk her name was Sheila was the kind of person that a person that stays on the road enjoys being checked in by. Smiles and good information. Enjoyed the stay.
October 29, 2013
Rated 4.0 out of 5.0 by Dermako A little surprised
We have stayed at this location on numerous occasions and this one was worth noting. 1; When the breakfast area opens, coffee should be ready, not brewing and out 10 minutes later, 2 days in a row. 2: Although breakfast area was busy (not packed), it seemed to be out of most everything most of the time, 2 days in a row. 3: third day after a quick look, we just went down to IHOP.
To their credit, the property is clean and well kept, staff is friendly and had no other problems.
October 7, 2013
Rated 5.0 out of 5.0 by daylily Pleasant Stay
The group I was part of were very well treated by hotel staff. The room was comfortable and spacious, the breakfast cinnamon rolls were especially good, and the hotel was easy to find. Fast and courteous checkout.
October 2, 2013
Rated 4.0 out of 5.0 by Stevek1 Comfortable bed and great service.
Had some issues with my room but Guest Services Manager Brandon and GM Manager Randy made my stay wonderful. Would stay at this location again.
September 28, 2013
Rated 4.0 out of 5.0 by Bedrock Mattress
The mattress was in poor condition so sleeping was not that good
September 21, 2013
Rated 4.0 out of 5.0 by jnava74 great service
staff and room was great,but same breakfast for five days
September 3, 2013
Rated 5.0 out of 5.0 by CherylDaryl Unbelievable staff
From the moment we walked in the door the staff at the hotel bent over backwards to make us feel at home. The breakfasts at the hotels are generally not worth eating but the cinnamon buns were like Gramas. A special hats off to both Rebecca & Jose both of them should get a raise.
August 20, 2013
Rated 5.0 out of 5.0 by Streeter62 Great Place to Stay
From the Front Desk staff to the breakfast choices, I found this to be a great place to stay when traveling for business.
The room was modern, clean, and well appointed.
I will definately stay again when in the area on business.
August 16, 2013
Rated 5.0 out of 5.0 by eric71 Wonderful Service
had a great time here cable was out for a few hours other than that my stay was wonderful
August 13, 2013
Rated 5.0 out of 5.0 by BarJa A Traveler
The Hotel was very clean and beautiful. The staff was very helpful and friendly made me feel welcome. Breakfast was awesome. The room was very clean and free from dust, smell fresh. It was so relaxing and quiet, the bed was so comfortable
I did not want to get up. I will recommend this hotel to all my
families, friends and co-workers. It's was so quiet and peaceful.
I rate this Hotel a Five Stars. The hotel overall was very clean
and fresh and free from dust. Everytime I am in the Houston area this is my Hotel.
June 18, 2013
Rated 4.0 out of 5.0 by Moby1969 Smoking rooms
Twice the cost of La Quinta, but they have more smoking locations,
and are pretty much the same as HIE.
This location was listed as smoking on website, this is 2nd time that when I checked in
it wasn’t smoking as stated on website.
Need faster internet
June 2, 2013
Rated 5.0 out of 5.0 by DTUNNEY Stay often
I stay at this hotel often and the staff is very good
May 31, 2013
Rated 2.0 out of 5.0 by David172 Mixed feelings
We made our reservation through the 800 number and it got screwed up. I wanted a two queen room on the first floor because my son has a broken foot and doing the stairs is difficult. I was told they don't have any of those rooms available and had to opt for the more expensive king bed business suite. When we arrived we were given a room on the second floor. I asked Brandon who was working behind the desk if we could get the first floor. He checked and said that only two queen bed rooms were available on the first floor. I explained that, that is what I had wanted originally anyway so we would take that. The two queen bed rooms were less expensive by a good amount. We got to room 135 and walked in and there was a strong stale urine smell. I went back to Brandon at the front desk and told him about it. He immediately moved us to another two queen room on the first floor. That room was fine except for an air condition unit that didn't work properly, but that wasn't a problem and we didn't do anything about it because we had very moderate weather and didn't need a lot of air conditioning. Throughout the check in process Brandon was very busy but yet very polite and helpful. The rooms seemed clean but the smell in 135 was very strong and we couldn't figure out where it was coming from. The location was good for us and we didn't have any problems with too much noise from the highway or the other guests. WIth two, two queen bed rooms available on the first floor when we arrived, I wonder why we were forced to make reservations for a more expensive room and why with the request for a first floor room because of medical conditions, we weren't initially assigned to a room on the first floor. Had the hotel been full when we arrived, as we were told it would be by the reservatons desk, we would have been stuck walking the stairs with my son's broken foot or having to go all the way to the elevator each time.
April 26, 2013
Rated 5.0 out of 5.0 by Nik22 Great Service
Clean room, comfortable bed, friendly staff, very pleased with our stay!
April 12, 2013
Rated 5.0 out of 5.0 by butchjds Stay at the Houston airport
this is a great place to stay if you are working or needing a place to stay close to the airport for a early flight. great people at the front desk and very helpfull - other Holiday Inn's need to lear from these folks
April 9, 2013
Rated 5.0 out of 5.0 by glenngerri Easter stay in Spring
We have stayed at this Holiday Express several times. We have never been disappointed . The staff is always very cordial and the breakfast is always great. We stay at Holiday Express whenever we travel if possible. It is the best value on s small budget.
Thanks, Glenn & Gerri
April 5, 2013
Rated 4.0 out of 5.0 by Frankxh18 Great beds
We really did enjoyed our visit, other than a roach in the one of rooms, toilet over flowed in our room, and one small issue work being done outside our room, tape and float, and painting. We really did enjoy the breakfast bar with variety to eat. Over all good experience, just wanted to point this out these point, Thank you.
3 rooms were rented for two nights each.
March 24, 2013
Rated 4.0 out of 5.0 by Bhau1015 Friendly and Fast Check-in Experience
Not the best location, but adequate. Close to restaurants and shopping. Front desk was very prompt and friendly at check-in and recognized my Priority Club GOLD status. Breakfast was late getting out by about 20 minutes, but satisfying when it was ready.
March 14, 2013
Rated 5.0 out of 5.0 by Grampi01 Staff and Service
Staff was very hospitable and the cleaning staff were first rate.
March 1, 2013
Rated 5.0 out of 5.0 by GSXR09 Great hotel
Everyone at this hotel was very nice and courteous. I misplaced my toothbrush in the hotel and they were very courteous and giving me one.
January 31, 2013
Rated 4.0 out of 5.0 by Quick2Comment Rough Area
The hotel is fine, similar to a 7-10 year old property but the area is pretty rough.
January 27, 2013
Rated 4.0 out of 5.0 by LeftField A good experience
This was our first time staying at this property and we'll probably return since it's about 5 minutes from the offices of one of our clients.
I was surprised -- this is the first property that failed to greet me as a Platinum Member and provide a modest, you're just like everyone else welcome. The hotel was booked solid, so our room wasn't upgraded on our first night, with no follow-ups for possible upgrades for our additional nights as promised.
The hotel itself was clean, well-appointed and above average compared to many other HI Express locations. Food choices, while limited and less than healthy, were typical.
If you're like us and need fast wireless internet, you'll be pleased here. WIFI was far above average for Holiday Inn Express locations.
The staff, aside from check-in, was incredible, helpful and polite. If you need a solid, budget-concious choice for your next business trip, this is an outstanding place to stay.
January 23, 2013
Rated 4.0 out of 5.0 by RD007 Good overall services
Good overall services, Knowledgeable Staff, Very Good Location
January 22, 2013
Rated 5.0 out of 5.0 by sln84 Good location.
Very Courteous staff, clean. Was able to check in early so that I wouldn't have to leave my luggage in the car while shopping.
January 3, 2013
Rated 5.0 out of 5.0 by OBBICE1 left my high dollar shaving kit
Hi my name is Brett, i just want to think the whole staff for finding my travel case and being patient with me since im outta town and will hopefully be home thursday to come get it. yall are so nice and halpful I couldnt ask for more..im coming i promise,
December 15, 2012
Rated 5.0 out of 5.0 by Pam33 Clean, comfortable, and quiet
Comfortable bed. Room and bathroom were very clean. Did not hear noise from other rooms. Breakfast choices were rather limited. Had a pancake maker instead of a waffle maker. We were there three days and never saw anyone use it. When we have stayed anywhere with a waffle maker, there was a line for its use.
December 3, 2012
Rated 3.0 out of 5.0 by MC007 Holiday Inn North Spring - good, but not if you exercise
The fitness facility has the potential to be very good. It is a large room with a nice Universal-type weight set. However, the cardio equipment needs to be repaired or hopefully replaced. There are two ellipticals, both of which make loud noises and the display on one doesn't work. There are also two older treadmills that work OK, but they've seen better days. It would be nice if they added a recumbent bike.
The rest of the property is updated, clean, and in good working order. The breakfast and "happy hour" are good. Adequate parking and nice touches for Priority Club members.
November 19, 2012