Rated 4.5 out of 5 by 64
Rated 5.0 out of 5.0 by TLGR AWESOME!
Great hotel and I love the make over they did inside the lobby area. Staff and Management members are all top quality people.
June 4, 2014
Rated 5.0 out of 5.0 by TLGR graduation day stay
I rented 6 rooms for my family and friends to stay while attending my daughter's graduation from high school. The GM for this hotel "Randy" is awesome! His staff is outstanding! I would like to recommend this hotel over any other hotel in the Woodlands/Spring area.
June 3, 2014
Rated 4.0 out of 5.0 by Fliby Eveything was good except the beds
Staff and anyone we came in contact with was helpful. The beds were not up to our standard and we had a had time sleeping. But overall everythinfg was good.
June 3, 2014
Rated 5.0 out of 5.0 by Mash1685 Great experience
We use this hotel when traveling for my company bc it's just down the road from one of the clients I meet with regularly.
May 25, 2014
Rated 4.0 out of 5.0 by gymcoach Growing pains
Just finishing up some renovations...so things are still a bit shaky. No food vending machines in the entire hotel, because they're building a "snack shop" next to the front desk, but it's not open yet. Construction dust in rooms, we had six rooms. Ceiling in one had a leak. Had a tax exempt certificate that the front desk did not enter upon check in. I had to go back down to fix it the next morning. The morning person did seem perturbed that it wasn't done right in the first place and wanted to know who checked me in. Sounded as if she was going to let him know he messed up. Also, the A/C in my room was very average. I had it on max cool and it didn't get very cold. It wasn't hot...just not cold enough.
But...with all that said...the renovations look nice. The hotel itself is nice and comfortable, except the A/C problem in my room and leak in one of our rooms. I would go there again, if I needed to be in that part of town. Most of my "issues" will be cleaned up when they are done with renovations.
April 29, 2014
Rated 5.0 out of 5.0 by tonin Nice property
I liked the extra room in the sitting area, nice TV and comfortable
chairs and sofa to relax The accomodations fit our needs well.
April 10, 2014
Rated 5.0 out of 5.0 by Grandma Linda & Papa Very comfortable bed and convenient location
We highly recommend this hotel. Easy access and very friendly staff. This is the second time we have stayed here and it certainly will not be our last.
March 20, 2014
Rated 3.0 out of 5.0 by Rugby lover Under construction
Plug in the bathroom didn't work, so no hair dryer. Acceptably clean. Comfortable bed. Construction started too early on Sunday morning. Hammer drill. Banging. Wanted to sleep in, but......
February 12, 2014
Rated 4.0 out of 5.0 by Anne205 Wonderful staff / Still remodeling
This Holiday Inn is very conveniently located north of IAH on I-45. The staff are really, really nice and aim to please. The rooms are fresh, clean and comfortable. Free wifi. Breakfast was included in the rate and featured fresh fruit, eggs, bacon, yogurt, cereals, pastries and more.
That being said, be prepared for the noise and dust of construction. The first and third floors are, for the most part, completed. The second floor is a building site.
There are construction snafus that still need to be ironed out. Our first room could not be properly locked because the deadbolt strike plate had been installed incorrectly. Front desk staff were quick to reassign another room and note the problem for the construction crew.
The door in our second room would not close properly the second day without slamming it shut- which then deactivated our key cards. Again, the front desk staff were quick to recode new cards. The construction crew working on the reception area were all apologies as well. Like I said, nice people.
This property has a lot going for it and will be super once all the construction is done.
February 12, 2014
Rated 1.0 out of 5.0 by Media1video Under Construction
I got in late and checked out prices online, phone call etc and was ok with the rate I saw and quoted. I check in via the desk and told I was paying more for a building under construction, paint fumes , plastic over carpet and it was just bad. I should have left but I was exhausted and because there was nothing available in the area. Breakfast, pass, with the dust I the air and paint fumes...McDonalds was my choice. I'm sure they will be awesome once the dust settles and the fumes go away.
January 26, 2014
Rated 4.0 out of 5.0 by Trekker1234 Very Nice Hotel
Very clean hotel. Friendly staff. Good location although my GPS located the hotel about a mile south of the actual location. I was upgraded to a suit which appears to be 2 rooms converted in 1 very spacious room. It is large enough to have 2 air conditioners, It also has a wetbar, a large sofa and several chairs as well as a desk and chair. Breakfast is the always good one I've come to expect from Holiday Inn Express. The mattress was perfect and I slept like a baby. I have stayed at this HIE in the past and will definitely stay here again. A++ hotel
January 5, 2014
Rated 5.0 out of 5.0 by 64Bubba Great stay
Second time staying at this hotel - both times great service, greats stays.
January 2, 2014
Rated 5.0 out of 5.0 by BobbyinBryan Very nice room!
Newly refurnished large room had firm mattresses and two nice sitting chairs. I would suggest adding a list of nearby churches to the binder that already includes a list of nearby restaurants. I was disappointed that IHG Club Rewards members do not earn points if hotel is booked through a non IHG site. The clerk only gave us one bottle of water, even though both my wife and I were staying in the room.
December 31, 2013
Rated 5.0 out of 5.0 by glenngerri christmas 2013
We have stayed here on several occasions and have always been very pleased. The staff is always courteous and friendly.
December 30, 2013
Rated 3.0 out of 5.0 by ud1951 Renovation Long Overdue
This property is conveniently located for me, but has become very run down. Much of the room was in a state of disrepair, the fixtures were noisy and the furniture soiled and in need of replacement. And this is the most I have ever spent for one night in a Holiday Inn Express or Holiday Inn--and I have stayed in these properties all over the US. Way too much money for a room worthy more of Motel 6 rather than a brand like this.
December 24, 2013
Rated 4.0 out of 5.0 by Glen43 Good as usual.
Checked in late but was still greated with a smile & positive person. I will be staying there again soon.
December 18, 2013
Rated 5.0 out of 5.0 by Jacksback66 Great Stay at a Quality Hotel
Everything was great even though some work was being done to the hotel. My only suggestion is to move the cabinet that holds the microwave since it blocks entry to the bedroom. If possible get rid of the cabinet, who needs a microwave?
December 4, 2013
Rated 4.0 out of 5.0 by HillbillyWise HIE Rayford Road
Great stay and a great staff. There was remodeling underway, but the staff handled it well. I plan to stay here again .
November 28, 2013
Rated 4.0 out of 5.0 by OntheroadRon Great service
Older property but kept in excellent shape and updated nicely. Front desk I thnk her name was Sheila was the kind of person that a person that stays on the road enjoys being checked in by. Smiles and good information. Enjoyed the stay.
October 29, 2013
Rated 4.0 out of 5.0 by Dermako A little surprised
We have stayed at this location on numerous occasions and this one was worth noting. 1; When the breakfast area opens, coffee should be ready, not brewing and out 10 minutes later, 2 days in a row. 2: Although breakfast area was busy (not packed), it seemed to be out of most everything most of the time, 2 days in a row. 3: third day after a quick look, we just went down to IHOP.
To their credit, the property is clean and well kept, staff is friendly and had no other problems.
October 7, 2013
Rated 5.0 out of 5.0 by daylily Pleasant Stay
The group I was part of were very well treated by hotel staff. The room was comfortable and spacious, the breakfast cinnamon rolls were especially good, and the hotel was easy to find. Fast and courteous checkout.
October 2, 2013
Rated 4.0 out of 5.0 by Stevek1 Comfortable bed and great service.
Had some issues with my room but Guest Services Manager Brandon and GM Manager Randy made my stay wonderful. Would stay at this location again.
September 28, 2013
Rated 4.0 out of 5.0 by Bedrock Mattress
The mattress was in poor condition so sleeping was not that good
September 21, 2013
Rated 4.0 out of 5.0 by jnava74 great service
staff and room was great,but same breakfast for five days
September 3, 2013
Rated 5.0 out of 5.0 by CherylDaryl Unbelievable staff
From the moment we walked in the door the staff at the hotel bent over backwards to make us feel at home. The breakfasts at the hotels are generally not worth eating but the cinnamon buns were like Gramas. A special hats off to both Rebecca & Jose both of them should get a raise.
August 20, 2013
Rated 5.0 out of 5.0 by Streeter62 Great Place to Stay
From the Front Desk staff to the breakfast choices, I found this to be a great place to stay when traveling for business.
The room was modern, clean, and well appointed.
I will definately stay again when in the area on business.
August 16, 2013
Rated 5.0 out of 5.0 by eric71 Wonderful Service
had a great time here cable was out for a few hours other than that my stay was wonderful
August 13, 2013
Rated 5.0 out of 5.0 by BarJa A Traveler
The Hotel was very clean and beautiful. The staff was very helpful and friendly made me feel welcome. Breakfast was awesome. The room was very clean and free from dust, smell fresh. It was so relaxing and quiet, the bed was so comfortable
I did not want to get up. I will recommend this hotel to all my
families, friends and co-workers. It's was so quiet and peaceful.
I rate this Hotel a Five Stars. The hotel overall was very clean
and fresh and free from dust. Everytime I am in the Houston area this is my Hotel.
June 18, 2013
Rated 4.0 out of 5.0 by Moby1969 Smoking rooms
Twice the cost of La Quinta, but they have more smoking locations,
and are pretty much the same as HIE.
This location was listed as smoking on website, this is 2nd time that when I checked in
it wasn’t smoking as stated on website.
Need faster internet
June 2, 2013
Rated 5.0 out of 5.0 by DTUNNEY Stay often
I stay at this hotel often and the staff is very good
May 31, 2013