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Rated 4.5 out of 5 by 77 reviewers.
Rated 4.0 out of 5.0 by HIE Rayford Road Great stay and a great staff. There was remodeling underway, but the staff handled it well. I plan to stay here again . November 28, 2013
Rated 4.0 out of 5.0 by Great service Older property but kept in excellent shape and updated nicely. Front desk I thnk her name was Sheila was the kind of person that a person that stays on the road enjoys being checked in by. Smiles and good information. Enjoyed the stay. October 29, 2013
Rated 4.0 out of 5.0 by A little surprised We have stayed at this location on numerous occasions and this one was worth noting. 1; When the breakfast area opens, coffee should be ready, not brewing and out 10 minutes later, 2 days in a row. 2: Although breakfast area was busy (not packed), it seemed to be out of most everything most of the time, 2 days in a row. 3: third day after a quick look, we just went down to IHOP. To their credit, the property is clean and well kept, staff is friendly and had no other problems. October 7, 2013
Rated 5.0 out of 5.0 by Pleasant Stay The group I was part of were very well treated by hotel staff. The room was comfortable and spacious, the breakfast cinnamon rolls were especially good, and the hotel was easy to find. Fast and courteous checkout. October 2, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service. Had some issues with my room but Guest Services Manager Brandon and GM Manager Randy made my stay wonderful. Would stay at this location again. September 28, 2013
Rated 4.0 out of 5.0 by Mattress The mattress was in poor condition so sleeping was not that good September 21, 2013
Rated 4.0 out of 5.0 by great service staff and room was great,but same breakfast for five days September 3, 2013
Rated 5.0 out of 5.0 by Unbelievable staff From the moment we walked in the door the staff at the hotel bent over backwards to make us feel at home. The breakfasts at the hotels are generally not worth eating but the cinnamon buns were like Gramas. A special hats off to both Rebecca & Jose both of them should get a raise. August 20, 2013
Rated 5.0 out of 5.0 by Great Place to Stay From the Front Desk staff to the breakfast choices, I found this to be a great place to stay when traveling for business. The room was modern, clean, and well appointed. I will definately stay again when in the area on business. August 16, 2013
Rated 5.0 out of 5.0 by Wonderful Service had a great time here cable was out for a few hours other than that my stay was wonderful August 13, 2013
Rated 5.0 out of 5.0 by A Traveler The Hotel was very clean and beautiful. The staff was very helpful and friendly made me feel welcome. Breakfast was awesome. The room was very clean and free from dust, smell fresh. It was so relaxing and quiet, the bed was so comfortable I did not want to get up. I will recommend this hotel to all my families, friends and co-workers. It's was so quiet and peaceful. I rate this Hotel a Five Stars. The hotel overall was very clean and fresh and free from dust. Everytime I am in the Houston area this is my Hotel. June 18, 2013
Rated 4.0 out of 5.0 by Smoking rooms Twice the cost of La Quinta, but they have more smoking locations, and are pretty much the same as HIE. This location was listed as smoking on website, this is 2nd time that when I checked in it wasn’t smoking as stated on website. Need faster internet June 2, 2013
Rated 5.0 out of 5.0 by Stay often I stay at this hotel often and the staff is very good May 31, 2013
Rated 2.0 out of 5.0 by Mixed feelings We made our reservation through the 800 number and it got screwed up. I wanted a two queen room on the first floor because my son has a broken foot and doing the stairs is difficult. I was told they don't have any of those rooms available and had to opt for the more expensive king bed business suite. When we arrived we were given a room on the second floor. I asked Brandon who was working behind the desk if we could get the first floor. He checked and said that only two queen bed rooms were available on the first floor. I explained that, that is what I had wanted originally anyway so we would take that. The two queen bed rooms were less expensive by a good amount. We got to room 135 and walked in and there was a strong stale urine smell. I went back to Brandon at the front desk and told him about it. He immediately moved us to another two queen room on the first floor. That room was fine except for an air condition unit that didn't work properly, but that wasn't a problem and we didn't do anything about it because we had very moderate weather and didn't need a lot of air conditioning. Throughout the check in process Brandon was very busy but yet very polite and helpful. The rooms seemed clean but the smell in 135 was very strong and we couldn't figure out where it was coming from. The location was good for us and we didn't have any problems with too much noise from the highway or the other guests. WIth two, two queen bed rooms available on the first floor when we arrived, I wonder why we were forced to make reservations for a more expensive room and why with the request for a first floor room because of medical conditions, we weren't initially assigned to a room on the first floor. Had the hotel been full when we arrived, as we were told it would be by the reservatons desk, we would have been stuck walking the stairs with my son's broken foot or having to go all the way to the elevator each time. April 26, 2013
Rated 5.0 out of 5.0 by Great Service Clean room, comfortable bed, friendly staff, very pleased with our stay! April 12, 2013
Rated 5.0 out of 5.0 by Stay at the Houston airport this is a great place to stay if you are working or needing a place to stay close to the airport for a early flight. great people at the front desk and very helpfull - other Holiday Inn's need to lear from these folks April 9, 2013
Rated 5.0 out of 5.0 by Easter stay in Spring We have stayed at this Holiday Express several times. We have never been disappointed . The staff is always very cordial and the breakfast is always great. We stay at Holiday Express whenever we travel if possible. It is the best value on s small budget. Thanks, Glenn & Gerri April 5, 2013
Rated 4.0 out of 5.0 by Great beds We really did enjoyed our visit, other than a roach in the one of rooms, toilet over flowed in our room, and one small issue work being done outside our room, tape and float, and painting. We really did enjoy the breakfast bar with variety to eat. Over all good experience, just wanted to point this out these point, Thank you. 3 rooms were rented for two nights each. March 24, 2013
Rated 4.0 out of 5.0 by Friendly and Fast Check-in Experience Not the best location, but adequate. Close to restaurants and shopping. Front desk was very prompt and friendly at check-in and recognized my Priority Club GOLD status. Breakfast was late getting out by about 20 minutes, but satisfying when it was ready. March 14, 2013
Rated 5.0 out of 5.0 by Staff and Service Staff was very hospitable and the cleaning staff were first rate. March 1, 2013
Rated 5.0 out of 5.0 by Great hotel Everyone at this hotel was very nice and courteous. I misplaced my toothbrush in the hotel and they were very courteous and giving me one. January 31, 2013
Rated 4.0 out of 5.0 by Rough Area The hotel is fine, similar to a 7-10 year old property but the area is pretty rough. January 27, 2013
Rated 4.0 out of 5.0 by A good experience This was our first time staying at this property and we'll probably return since it's about 5 minutes from the offices of one of our clients. I was surprised -- this is the first property that failed to greet me as a Platinum Member and provide a modest, you're just like everyone else welcome. The hotel was booked solid, so our room wasn't upgraded on our first night, with no follow-ups for possible upgrades for our additional nights as promised. The hotel itself was clean, well-appointed and above average compared to many other HI Express locations. Food choices, while limited and less than healthy, were typical. If you're like us and need fast wireless internet, you'll be pleased here. WIFI was far above average for Holiday Inn Express locations. The staff, aside from check-in, was incredible, helpful and polite. If you need a solid, budget-concious choice for your next business trip, this is an outstanding place to stay. January 23, 2013
Rated 4.0 out of 5.0 by Good overall services Good overall services, Knowledgeable Staff, Very Good Location January 22, 2013
Rated 5.0 out of 5.0 by Good location. Very Courteous staff, clean. Was able to check in early so that I wouldn't have to leave my luggage in the car while shopping. January 3, 2013
Rated 5.0 out of 5.0 by left my high dollar shaving kit Hi my name is Brett, i just want to think the whole staff for finding my travel case and being patient with me since im outta town and will hopefully be home thursday to come get it. yall are so nice and halpful I couldnt ask for coming i promise, thanks again B-Bice December 15, 2012
Rated 5.0 out of 5.0 by Clean, comfortable, and quiet Comfortable bed. Room and bathroom were very clean. Did not hear noise from other rooms. Breakfast choices were rather limited. Had a pancake maker instead of a waffle maker. We were there three days and never saw anyone use it. When we have stayed anywhere with a waffle maker, there was a line for its use. December 3, 2012
Rated 3.0 out of 5.0 by Holiday Inn North Spring - good, but not if you exercise The fitness facility has the potential to be very good. It is a large room with a nice Universal-type weight set. However, the cardio equipment needs to be repaired or hopefully replaced. There are two ellipticals, both of which make loud noises and the display on one doesn't work. There are also two older treadmills that work OK, but they've seen better days. It would be nice if they added a recumbent bike. The rest of the property is updated, clean, and in good working order. The breakfast and "happy hour" are good. Adequate parking and nice touches for Priority Club members. November 19, 2012
Rated 5.0 out of 5.0 by Overall Excellent As I am traveling everyweek it was not a suprise for me to pick this place. I have never stayed at this location but it was close to my bussiness apt. They were Wonderful in every way and believe me I WILL BE BACK..... Not every Hoilday Inn is the same and I have added this location to my Favorites. November 7, 2012
Rated 4.0 out of 5.0 by Amenities Why your location doesn't have local papers on weekends is a missing add on that you could have for your travelers. Providing the usa today is good, but they don't print a Sat or Sun. paper. November 7, 2012
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