Rated 4.5 out of 5 by 267
Rated 5.0 out of 5.0 by LeGalley Great property
We enjoy staying there due to the convenience. The rooms are always, nice and clean. The breakfast is awesome.
November 19, 2015
Rated 4.0 out of 5.0 by BizTraveler77 Spire not recognized
Disappointed that I received a standard room. The most important amenity that I want based upon my loyalty to IHG is a room upgrade. I guaranteed my room on a credit card and it was well after 6 p.m. when I checked in meaning I was definitely being charged for the room. When I arrived to check in, I inquired if I was getting a room upgrade. The front desk clerk stated that the last suite was just given out. I happen to know that the last suite wasn't given to a Spire Elite member because it was given to one of my employees who is a Platinum member.
Point is that if the hotel knew there was a Spire Elite member who was coming, why wouldn't a suite be held for that person. What's the point of reaching the top level of a rewards program if you are treated like all the others?
November 16, 2015
Rated 3.0 out of 5.0 by sfarley26 input
Decent hotel for the area. I have two comments;
(1) I could not find this hotel on the IHG website. Same problem for a Express I was looking to stay at in Braintree, MA. Seems to be more and more frequently.
(2) The shower had very low water pressure in this hotel.
November 9, 2015